Carlie joined with Jules Rotman Bailey in the marketing of my home. It was clear they have a good working relationship: they coordinated things so well between them. Carlie knows the area well and it was interesting to hear her consider the viewers/ prospective purchasers...carefully assessing what could potentially suit them/their lifestyle alongside what my home did or did not offer. Her weekly data production was also impressive. Carlie's friendly personality stands her in good stead for a future in real estate.

Carlie Calder

star   5   (6 reviews)

Jules and Carlie were great to work with. They were both very helpful and supportive throughout the buying process. Jules was always quick to respond to questions and provided thorough information and guidance. Jules and Carlie are a very professional team and I'd happily work with them again as either a vendor or a purchaser

Jules Bailey-Rotman

star   5   (116 reviews)

I was referred to Jules to be my agent when selling my house. I am so glad I did. Jules went the 'extra mile'. He worked with my wants/my circumstances and he persevered for me (knowing I was about to go overseas). Just when I was about to take the house off the market (because of my planned trip) he not only brought the needed 'offer to purchase' he assisted me with the offer on the place I was buying (through another agent). Amazing! Jules is also a visible and active member of the Eastbourne Community. No doubt Jules knows a lot about the 'comings and goings' in the area, but he is also consistently professionally and socially discreet. I would strongly recommend Jules as a real estate agent.

Jules Bailey-Rotman

star   5   (116 reviews)

We had purchased three homes previously when we lived in America, and each time the process was frustrating and confusing. We didn’t know what to expect when moving to New Zealand. After one failed attempt to buy a different home earlier this year, we felt a bit apprehensive when we arrived at the property’s open home. Though the weather was terrible and the hour was late, we were pleasantly surprised by Michael’s warm invitation and enthusiasm that greeted us when we arrived. He immediately put us at ease, and shortly we knew this was the home for us. After that first encounter, Michael went out of his way to make buying this house as smooth as possible. He reassured us throughout and called frequently with updates. He was always reachable and ready to respond whenever we had a question, and his answers gave us the ease of mind we needed. He was incredibly kind, professional, knowledgeable, and caring throughout and even checked in a few weeks after we finalised the sale just to see how things were going. We highly recommend working with Michael to help you find your next home.

Michael Hinds

star   5   (292 reviews)

Where to start? Michael is a real star. He goes above and beyond to help you sell your house. Whether that is educating buyers and sellers on how things work, advising on approaching your bank for pre-approval as a buyer, recommending tradies and helping deal with timing/logistics as a seller, offering use of his own trailer to get your house ready for sale, and even leaf blowing the property himself to get homes ready for a top-dollar market debut, he expends enough energy to power a small town. I don’t know where he gets it (lots of coffee maybe?) You’re never short of updates with him and I suspect if you were selling a house anywhere in New Zealand while on holiday in Timbuktu, he would find a way to get in touch with the latest updates. Very proactive and reassuring. He’s a genuinely personable bloke and really friendly. We had a long process to get to market due to unexpected maintenance needed to make the house as ideal to purchase as possible (new carpets, paint etc) , and throughout the work we needed to do, he was patient and made us genuinely feel he was looking out for us rather than looking to make yet another sale ASAP. He gave recommendations on tradies but never tried to convince us to go a different way that he preferred, simply presenting options and trusting our judgement. To be honest I wish he was a bit more bullish on things such as whether new carpet was a good idea (it was! But he didn’t push us hard on it) Michael has a really good understanding of local market conditions with insights into each individual property being sold around the neighbourhood. You can feel his excitement about the highlights of your property. Overall, Michael really helps turn a stressful process into a well oiled machine that makes you feel like you’re his only client. Of course, the real brains behind the operation are Andrea and Mariola but we must let Michael continue to think he’s the king of castle crescent 😉

Michael Hinds

star   5   (292 reviews)

We chose Michael because, right from the start, he seemed genuinely excited about our house, and we really liked him and his approach. We’re so glad we trusted our instincts! Selling wasn’t entirely straightforward, as we had quite a bit of work to do to get the house ready for market. Michael was fantastic throughout that process, giving us great advice, recommending reliable tradies and helping us make the right decisions about where to focus our efforts. When it came time to sell, we couldn’t have been happier with the staging, marketing and overall presentation of the house, and we ended up with multiple offers. Michael and Andrea were brilliant to work with throughout the whole process, with great advice, constant communication and we felt well supported the whole way through. We’re thrilled with the outcome and wouldn’t hesitate to recommend them to anyone looking to sell their home.

Michael Hinds

star   5   (292 reviews)

Carlie was very easy to work with as we went through the purchase process. She was always available to clarify any issues and we felt she had strong relationships with both ourselves and the vendor which made it easy to get information and clarity. She knows the market well and is a lovely person to deal with. We would not hesitate to recommend her and her team.

Carlie Calder

star   5   (6 reviews)

Carlie was an amazing agent to work with and help us reach the best outcome with buying our first home. We could feel she truly cared about helping first home buyers get into the market. She had all the answers we needed for the property and was great at getting all of our conditions met.

Carlie Calder

star   5   (6 reviews)

very professional...goes the extra mile

Carlie Calder

star   5   (6 reviews)

Michael was helpful, and went out of his way to help with the sale.

Michael Hinds

star   5   (292 reviews)

Mariola showed excellent market knowledge. Is an excellent negotiater. And explains technical details clearly. The sale went smoothely with no hiccups. I am certain this was because Mariola was able to communicate clearly and go the extra mile.

Mariola Lane

star   5   (11 reviews)

⭐️⭐️⭐️⭐️⭐️ From the very first time I met Michael, we just clicked. Obviously, having another Michael in the room meant we were off to a great start 😂. We connected straight away over football, had plenty of laughs, and I could immediately tell he was genuine, knowledgeable and someone we could trust. When Tayla and I first viewed the property, I liked it enough that I brought my dad back because I thought, this could be the one. As dads do, he gave us his honest opinion, and even he connected really well with Michael. Andrea, who was working alongside Michael, also connected with my dad over women's cricket, which was awesome. From that point, we genuinely felt like we were dealing with people who had our best interests at heart. Throughout the whole process, Michael went above and beyond. We probably set the Guinness World Record for the number of times the sale and purchase agreement was written and rewritten 😂, but he was always patient and made sure everything was tailored to what we needed. He was fantastic throughout the negotiations, helping us get the deal right, and organising the builder for our building report. He kept us updated, communicated incredibly well and made what can be a stressful process feel easy. What really stood out was that Michael genuinely cared about us, not just selling a house. He regularly checked in, made sure Tayla was doing okay, and even made an effort with my family. He absolutely didn't have to do that, but it showed the kind of person he is. 10/10 from Tayla and me. We couldn't recommend Michael highly enough. If we're ever buying another property, he'll be the first person we call!

Michael Hinds

star   5   (292 reviews)