You achieved the best possible outcome for me despite the declining market that other agents were very quick to tell me about. Both you, and your team, treated me with respect and kindness and I very much appreciated that. You listened to my concerns, your team helped me to get the house ready when there were things I couldn't do and that made all the difference to my experience. The brilliant outcome was I'm sure due to your teamwork, your knowledge of the local market and your commitment to getting things right. I'm patting myself on the back for my small contribution - choosing the right agent! I would highly recommend you to anyone who wants to sell their property with a professional, respectful team who will achieve the best price possible.

Great communication through the whole process, excellent knowledge about the market and sale process. A pleasure to deal with and would use again.

Richard and his team were fantastic throughout, with excellent communication and outstanding organisation. The advice about staging our home was invaluable, and I truly think it gave us an advantage. The marketing, regular check-ins, and a surprise multi-offer demonstrated that they are the best! Not only was Richard available at all hours, he also had all the answers! He supported us throughout the process by easing our minds and talking through the logic, with plenty of laughs along the way. We are so glad we put our trust into Richard and his team. We're sad that the journey is ending, but so grateful for the wonderful job they have done! We couldn't have chosen any better. Couldn't recommend the team highly enough!

Richard’s professional and relaxed approach to marketing my property, in a potentially challenging market, exceeded all of my expectations. He was extremely personable and up front and realistic with his strategy right from the initial engagement through to a great sales result. Surrounded by a team of stars to assist with marketing, preparing the property for sale, coordinating open-homes/viewings and liaising with the purchasers, I could sit back with total confidence that everything was in hand every step of the way.

Richard was the most supportive and helpful agent i have ever work with. As I was selling my home while living overseas, Richard went the extra mile to help me sell my property on time and for a great price. I would definitely use him again in the future.

What an awesome experience selling our home through Richard. He kept us in the loop the whole way through. The marketing was next level. We're so pleased we followed the teams instructions on how to best present our home. We would definitely sell through Richard again . Thanks Richard and Lugtons.

I was so pleased with how the purchase of my home was Richard was professional in every aspect Couldnt of asked for better service kept up great communication every step of the way If i were going to buy or sell again i would definetly be seeking his knowledge in the industry I wish you all the best

Recently I purchased a home represented by Wei Sen & Co agent Richard Hartles. Richard was very professional and his friendly, relaxed approach made the whole process an effortless, enjoyable experience. Richard was well informed about the property and very accomodating when it came to organising extra viewing times and sourcing additional information about the property. His prompt response to texts and email communications was very much appreciated and made the whole process run smoothly. Whilst supporting me as a potential buyer it was clear he still had the vendors best interests at heart and I would highly recommend him to anyone wishing to buy/sell their home.

Buying my first home was an extremely daunting task for me. I had barely any knowledge on how to purchase a property and had barely any experience except with losing out at negotiations. Meeting Richard was a stroke of luck, he is super knowledgeable, sincerely interested to find out what our needs were in looking for a home. He’s also a super cool and friendly person that you wouldn’t be afraid to approach for any questions. He had to entertain multiple phone calls from my mother in Singapore and was super flexible with timings. He always made sure that our questions were answered and that we knew what our next step forward would be. I am so glad that we had Richard’s help with the phone bidding, I’d imagine doing much worse if I was at the auction myself. I am most definitely choosing Richard for any selling or buying of homes in the future. Even, if I were able to be present at the auction, I’m just going to get Richard to represent me and I’ll sit and watch outside the auction room. He’s the man you need and want for your property!

Selling our home with Wei Sen and his team was an absolute pleasure. We felt listened to and supported throughout the process. He guided us through what can be a difficult time, got us a great result and made moving on to our next stage as stress free as possible. We couldn’t recommend Wei Sen and his team highly enough. Thank you so much.

Far exceeding our expectations, within 10 days we were putting a sold sticker up on our real estate sign and celebrating the purchase of our future home. Richard, you have done it again, from our family to you - Thank You for making our dream a reality. We've always wanted to raise our kids rural, to have space to run around, vege gardens to grow and animals for our children, so when we found a little slice of paradise that we fell in love with Richard was always going to be our pick to work with through this process with. We have worked with Rich buying and selling a home in the past and knew our home, and our dream was in good hands! Going through selling a home with young children means there's a lot on the line, but Richard being a family man himself understood this and went out of his way to take the stress away, and make the process as seamless as possible.

Richard exceeded all my expectations with selling my house. Despite selling in the midst of a changing and uncertain housing market, Richard’s positive, honest, professional and personable touch gave me so much confidence, peace and assurance throughout every part of the process. Every step of the campaign was given the highest level of thought and care. I felt valued, listened to, and involved which made the entire experience feel smooth and effortless. I still can’t quite believe that the house sold only nine days after being listed on the market – we only had one open home! This weekend, instead of preparing for our second open home, we were celebrating with neighbours and friends – I am still buzzing with excitement. Now we can focus on preparing for our next chapter of life in Wellington with confidence and certainty – thank you so much Richard and the Lugton’s dream team!