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Our reviews

  4.9  
379 reviewsacross 15 different locations, showing 12.
Our qualities as told by our client reviews: honest, dedicated, friendly, responsive, supportive, local expert, clear communication.
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Buyer review
Excellent experience.
4 months ago
Excellent experience.

Monique and Phoenix have been great to deal with finding our new home, very responsive without being too pushy.

Phoebe Crawford

Phoebe Crawford

  5   (42 reviews)
Seller review
Bright and cheerful with excellent communication skills
4 months ago
Bright and cheerful with excellent communication skills

Phoebe has a great knowledge of the current market and trends. She has an exceptional eye for details which made her staging of our house a real standout. She was totally dedicated to the sale of our house and we would without hesitation recommend her to anybody.

Phoebe Crawford

Phoebe Crawford

  5   (42 reviews)
Seller review
100% recommend!
4 months ago
100% recommend!

Selling our house with Callum was a great experience from the start. Our house had been on the market for over 6 months with no success. We then listed with Callum, his knowledge, experience and love for what he does made all the difference to us. He suggested to use a tailored marketing approach including beautiful professional photos, social media marketing, constant communication and updates and regular catch ups. He kept us informed of what was happening in the background and gave us the best advice when needed. We recommend Callum so much and we will be definitely listing with him again in the future.

Callum Razak

Callum Razak

  5   (53 reviews)
Buyer review
A Delightful Experience  with an Agent Who Truly Cares
4 months ago
A Delightful Experience with an Agent Who Truly Cares

Julie and I found Phoebe to be an absolutely delightful person to work with during our recent home purchase in Whakatane. From start to finish, nothing was ever too much trouble for her. She kept us consistently up to date throughout the entire process, ensuring we were never left wondering about the next step. Phoebe truly understands the stresses and pressures that come with purchasing a new home; she was always helpful, approachable, and made herself available whenever we needed her. We couldn't have asked for better support during this move.

Phoebe Crawford

Phoebe Crawford

  5   (42 reviews)
Buyer review
Excellent.
5 months ago
Excellent.

Very helpful and understanding of work hours.

Callum Razak

Callum Razak

  5   (53 reviews)
Buyer review
Highly Professional! Excellent Communication & Knowledge throughout entire process!
5 months ago
Highly Professional! Excellent Communication & Knowledge throughout entire process!

I want to acknowledge Phoebe's professionalism and excellent communication throughout the entire purchasing process. Phoebe continued to keep us updated with key information always keeping us in the loop and up to date. This truly helped to make the buying process so much easier. Phoebe was always very approachable kind and caring at open homes. Her knowledge about the property and area has fantastic and questions were always answered very swiftly for us giving us confidence in our purchasing decision. Phoebe was fantastic to work with on this property purchase and I would highly recommend her without hesitation to anyone looking at selling their property in the future! We wish Phoebe all the very best for the future!

Phoebe Crawford

Phoebe Crawford

  5   (42 reviews)
Seller review
Service 2nd to none
5 months ago
Service 2nd to none

John was highly professional and communicative throughout the process. He listens and responds appropriately. John has exceptional market knowledge and provides timely and wise advice.

John Bellerby

John Bellerby

  5   (8 reviews)
Buyer review
Top Notch Realtor
5 months ago
Top Notch Realtor

We had an excellent experience working with John. He was knowledgeable, responsive, and genuinely had our best interests at heart throughout the entire buying process. Nothing was ever too much trouble, and his guidance made what could have been a stressful experience feel smooth and well-managed. We would highly recommend him to anyone looking to purchase a home. It is not often you meet an outstanding real estate agent who will go above and beyond. Professional, reliable, and great to deal with from start to finish. John made the whole process clear and stress-free, and we always felt well supported. We wouldn’t hesitate to recommend him to others.

John Bellerby

John Bellerby

  5   (8 reviews)
Seller review
Chris Robson  -Sold 24 Peace Street Whakatane.
5 months ago
Chris Robson -Sold 24 Peace Street Whakatane.

While it has taken a fair while, Chris has always remained positive and achieved a sale. He has provided sound advice though-out the sale process. We were definitely kept abreast of all communications that related to the property. Definitely very happy with the overall process and would certainly use Chris and Arlene again.

Chris Robson AREINZ

Chris Robson AREINZ

  4.9   (61 reviews)
Seller review
Knew his market, and buyers
6 months ago
Knew his market, and buyers

Did a good job, had to be firm on dollars needed.

Caleb Jeon

Caleb Jeon

  4.9   (52 reviews)
Buyer review
Anna Roberton  was  always available,knowledgeable of the buying process and the market in our area.
6 months ago
Anna Roberton was always available,knowledgeable of the buying process and the market in our area.

Anna Robertson was excellent at guiding me through the buying process- without her consistent help and knowledge I don't know if I would have 'got over the line'. I wouldn't hesitate to recommend her to friends whether they are buyers or sellers- she is clearly very competent and experienced at her job and makes herself available whenever her help is needed.

Anna Robertson

Anna Robertson

  5   (122 reviews)
Buyer review
Above & Beyond! Multi Offer Success & Exceptional Support
6 months ago
Above & Beyond! Multi Offer Success & Exceptional Support

I cannot recommend Anna highly enough! We saw the perfect house at an open home and, we ended up in a multi-offer situation. Anna provided thorough, invaluable information on how to structure our offer to give us the best possible chance of success. Thanks to Anna's expert guidance our offer was accepted within three days of the initial open home. Throughout the process, Anna was incredibly knowledgeable and always contactable; if she didn't pick up immediately, she got back to us ASAP. Anna managed a very quick settlement and went above and beyond to ensure the house was ready—even assisting with cleaning! What has impressed us most is Anna's support after the purchase; she has been incredibly timely in getting answers from the previous owners for our post-move questions. Whether you are buying or selling, if you want someone dedicated who truly looks after their clients, look no further.

Anna Robertson

Anna Robertson

  5   (122 reviews)
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Harcourts Whakatane (ETB Realty)
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