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Our reviews

  4.9  
1101 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, responsive, friendly, supportive, local expert, clear communication.
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Seller review
Extremely Responsive
about 3 years ago
Extremely Responsive

I would like to thank you Paula and her team for providing a excellent services. Our experience with them was positive and memorable. Whole team was very approachable, professional and has informed us about the process. We are very grateful for the efforts put by Alex, Adrianna and the Auctioneer Wayne for providing a wonderful outcome of the sale of our House. I would highly recommend Team Ritchie. 🙏🙏🙏🙏🙏.

Paula Ritchie

Paula Ritchie

  4.9   (158 reviews)
Buyer review
First home made easy :)
about 3 years ago
First home made easy :)

Alex is an outstanding Real Estate agent and has made the process of buying our first home a painless experience. He went above and beyond in all matters, catering to our hideous shift work hours with viewings and meetings. Throughout the process he was understanding and eager to relay information needed. Alex shared his knowledge and experience with us. Throughout the journey Alex was professional, Kind, easy going and had a laugh with us. We would Highly recommend Alex if you want a compassionate and effortless experience! Thank you Alex

Alex Hinchliffe

Alex Hinchliffe

  5   (95 reviews)
Seller review
Brilliant Service
about 3 years ago
Brilliant Service

From the first moment I met Paula I was impressed. My situation was a little different as my property was a fire damage sale. She talked me through all my options. We had a bump in the road of a sale falling through (no fault of theirs) but Paula and her team were always there for me and helpful when i had questions and when things didn't go to plan. After the fire and dealing with multiple companies including insurance and builders, it was a hard 6 months, then i entrusted my house to Paula and her team and thats when it got alot easier. They knew what i wanted and needed and worked hard to get it. I couldn't recommend them highly enough and if ever i was in the market to buy or sell i would definitely be using them.

Paula Ritchie

Paula Ritchie

  4.9   (158 reviews)
Seller review
Top Agent and Great Job
about 3 years ago
Top Agent and Great Job

Gavin helped us to sell our property within 4 weeks of listing. Quite a notable acheivement within the current market and Gavin totally met our expectations. Special shout out to Gavins assistant Claudine who also helped prepare our listing, sort the paperwork as well as the open homes schedule. Overall great service and outcome from Team Faulke and would fully recommend using their services.

Gavin Faulke

Gavin Faulke

  4.9   (338 reviews)
Seller review
A very professional group
about 3 years ago
A very professional group

From the very first meet Paula was professional and reassuring on what the expectations would be and how they would manage things. We found Paula and her assistants to be there to answer questions and to keep us up to date with weekly reports ,enabling us to make suitable decisions based on current analysis and market developments. We highly recommend Paula and Alex and Adriana and all the Harcourt staff. We wish you all the success you deserve for all the work you put in. Thank you all for the successful sale of the family home.

Paula Ritchie

Paula Ritchie

  4.9   (158 reviews)
Buyer review
Buying our first home!
about 3 years ago
Buying our first home!

Alex, from the original open home was incredibly friendly, professional and very knowledgeable about the property. Alex was able to answer all our questions and was very prompt with all communications. Alex helped us through the buying process and helped us to understand what we needed to do, being it was our first time going through the process, we greatly appreciated all of his help and support. Would 100% recommend Alex to anyone liking to buy or sell their home!

Alex Hinchliffe

Alex Hinchliffe

  5   (95 reviews)
Buyer review
Happy buyers!
about 3 years ago
Happy buyers!

We bought our house with Team Cooling. Andy, Charlie and Shona were professional, friendly and very responsive to any questions we had. They checked in with us along the way and supported us through the auction process. Highly recommend.

Andy Cooling

Andy Cooling

  5   (89 reviews)
Buyer review
Gavin is a pleasure to work with.
about 3 years ago
Gavin is a pleasure to work with.

Good prompt communication, easy to deal with, knowledgeable and helpful. Even though we were the buyers we felt like he was working for us as well. Have already recommended Gavin to friends and family :)

Gavin Faulke

Gavin Faulke

  4.9   (338 reviews)
Seller review
Professional, committed and knowledgeable
about 3 years ago
Professional, committed and knowledgeable

Leanne was our real estate agent in a challenging market, her professionalism, tenacity, communication, and commitment were superb. She went above and beyond for us and I would recommend her to anyone wishing to obtain the services of a real estate agent.

Leanne Bunnell-Haywood

Leanne Bunnell-Haywood

  5   (95 reviews)
Seller review
Outstanding communication and feedback, making our sales process a dream
about 3 years ago
Outstanding communication and feedback, making our sales process a dream

Gavin's extensive knowledge of the local market provided reassurance that our expectation on price was not unrealistic. Throughout the marketing campaign his advice and feedback from enquiries was above and beyond, allowing us to relax safe in the knowledge that all boxes were being ticked. Team Faulke made it appear that our property was the only property in their portfolio with their instant response times to any queries, despite having multiple properties to market at the same time. We enjoyed our interactions and discussions on all things Real Estate during the marketing period, and at no time did we ever feel that we should have done anything different to achieve our successful outcome. Gavin is a true professional, and we would highly recommend his expert services to anybody that is looking to go to market.

Gavin Faulke

Gavin Faulke

  4.9   (338 reviews)
Buyer review
Our buyers experience with Fleur
about 3 years ago
Our buyers experience with Fleur

Fleur was a great agent for us as first home buyers. She had excellent communication, was really personable, had our interest at heart and was excited for us to purchase the property.

Fleur Craig

Fleur Craig

  4.9   (43 reviews)
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Harcourts Paremata (Team Group Realty Ltd)
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