Working with Lou & Matt has been nothing short of exceptional. Back in September, they gave us a call about a home in Petone that was about to become available. Thanks to their proactiveness, we were the very first people to view it, and the first ones they called. Their instincts were spot‑on & we loved the place immediately and were able to secure it off‑market on the spot. That alone speaks volumes about how well they know the market and how brilliantly they look after their clients. Fast forward to recently, and we worked with them again this time to sell our own home. Once again, the process was smooth, well‑managed, and genuinely enjoyable. They kept us informed at every step, gave honest advice, and delivered great results. Their professionalism, energy, and commitment made the entire experience stress‑free. Whether you’re buying or selling, you want Lou & Matt in your corner. We couldn’t recommend them more highly.

Lou Macdonald

star   5   (195 reviews)

“Our experience with Lou McDonald & Matt Thomason was excellent from start to finish. As a first home buyer buyers, we had many questions, and they were always patient, transparent, and quick to respond. They helped us find the right property, explained the entire process clearly. Their professionalism and dedication made buying our first home a positive experience. We would definitely recommend them to anyone looking to purchase a property.”

Lou Macdonald

star   5   (195 reviews)

Highly Recommend Paul Butcher Paul was an absolute pleasure to work with from start to finish. His communication was excellent, he kept us informed every step of the way, and his knowledge of the market was clear from the beginning. This is our 3rd time using Paul and it just gets easier, Paul was professional, honest, and genuinely invested in getting the best result possible. He made the whole process smooth and stress-free, which is exactly what you want when dealing with property.

Paul Butcher

star   4.9   (320 reviews)

Sinead and team were great communicators and had useful market knowledge.

Sinead Diederich

star   4.9   (172 reviews)

Paul was always available to listen, help and offer advice. I really appreciated his knowledge and experience in how to get the best result. He is professional, but with a level of personal service that is unmatched by a lot of agents. His easygoing persona makes airing concerns, thoughts ideas and stresses a very comfortable experience. Cudos to the team behind the man also, seamless experience! Five Stars :-)

Paul Butcher

star   4.9   (320 reviews)

M had a natural understanding of our needs as older people. She was open about any defects or hitches that might arise during our purchase and helpful in every respect.

Margaret Lindsay

star   4.9   (14 reviews)

We dealt with Chris Ingram and we were pleased with how easy he made the process with us especially with being first home buyers we did not know what to expect but Chris made everything smooth & simple. Communication was very important to us and Chris was reliable and fast. Thank you Chris for making our first home purchase a breeze.

Paul Butcher

star   4.9   (320 reviews)

I first met Paul several years ago when I was considering selling my property. Although I chose not to proceed at the time, his professionalism, honesty, and market knowledge left a lasting impression. When I decided to sell this year, there was no question who I would work with — Paul had already built the trust that made the decision easy. From our first meeting, Paul demonstrated an exceptional understanding of the market. He clearly explained the current conditions and the strategies available to achieve the best possible result. His approach was never pushy; instead, he provided thoughtful advice and clear guidance that gave me confidence in every decision. Communication throughout the process was excellent. Paul is relaxed and approachable while remaining highly knowledgeable and informative. I always felt well informed about what was happening at every stage, and any questions I had were answered promptly and clearly. Once I signed the listing agreement, Paul and his team showed just how organised and professional they are. Vanessa ensured I was kept up to date throughout the process, while Chris and Paul provided prompt and detailed feedback after each open home so I could clearly understand buyer interest. What impressed me most was the genuine sense that Paul and his team had my best interests at heart. Their professionalism, experience, and proactive communication made what could have been a stressful process feel smooth and well managed. The results speak for themselves — my property sold within just 17 days of being listed, exceeding my expectations and confirming that choosing Team Butcher was absolutely the right decision. I would not hesitate to recommend Paul, Vanessa, and Chris to anyone considering selling their property.

Paul Butcher

star   4.9   (320 reviews)

Chris Ingrim was fantastic to work with from start to finish. From the very beginning he was supportive, responsive, and genuinely committed to helping us secure our property. He consistently went above and beyond to get us over the line. Chris worked long hours preparing and sending documents whenever needed, making the whole process feel smooth and stress-free. He was also incredibly flexible with viewings, always willing to work around our schedule and meet us at the property whenever we needed. His dedication, work ethic, and willingness to go the extra mile really stood out. We truly appreciated his support throughout the entire journey and would highly recommend Chris to anyone looking for a reliable and hardworking real estate agent.

Paul Butcher

star   4.9   (320 reviews)

We bought this house off team butcher so it made sense to sell with them again. Paul worked with us and was very patient whilst we navigated a new baby and putting the house on the market. He was very responsive stayed in great communication with us. He was transparent with us at all stages and didnt oversell the situation, overall we got a great outcome in the market we were selling in and made sure we were comfortable at every stage of the sale. His team were also very kind and accommodating. Thanks team butcher :)

Paul Butcher

star   4.9   (320 reviews)

Clear communication, expert guidance, and flawless execution from start to finish. From our very first conversation, they kept me informed at every stage, explaining each step clearly and making sure I felt confident in every decision. Their communication style was proactive and transparent, I never had to chase updates or wonder where things stood. Their market knowledge was equally impressive. They had a strong grasp of local pricing, recent sales, and market trends, which helped me feel comfortable that I was making a well-informed investment. They were able to provide thoughtful insights on value and potential, not just surface-level advice. Throughout the entire process, their professionalism stood out — organised, responsive, and respectful, while still being approachable and easy to work with. Buying a home can be stressful, but they made it smooth and genuinely enjoyable. I would absolutely recommend them to anyone looking to buy or sell.

Lou Macdonald

star   5   (195 reviews)

Good communication and l Understanding of market

Sinead Diederich

star   4.9   (172 reviews)