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Our reviews

  4.9  
1016 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Great team.
over 2 years ago
Great team.

Paul and Liam worked well in tandem. We were kept up to date and notified of open homes and private viewings in plenty of time We had a short tender period which was great. Paul and Liam were always there to answer any queries. The only issue I had was on the day of opening the tenders. The best tender which was a cash offer, highest offer and unconditional. However. One of the pages of the tender forms was not initialed (the page giving 5 days to accept) Liam thought it was just a error and won't to call the person. This was to ask re a bit of an increase in the offer and ask about the page. We fully understood the no increase in offer however the page being not initialed was a decision they had made. And we had untill 5pm that day to make a decision or he was putting in offer on another property. We felt that may be it should of been Paul making the the call as head of the team. It probably would not have made any difference to the outcome but we felt at the time would have been a longer conversation on our behalf. Any way we accepted the offer as it was the best. Was just a bit of a let down on the day and a very stressful Easter Weekend. ( given that banks were closed till the following Tuesday for our financing for future property). We will definitely be recommending Paul and his team to anyone selling or purchasing a property. Very helpful, professional and just generally great people.

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Buyer review
Very knowledgeable, friendly and no pressure approach and professional.
over 2 years ago
Very knowledgeable, friendly and no pressure approach and professional.

We are delighted with the exceptional service that Paul and Chris, has provided us during our recent purchase. Their dedication, professionalism, and expertise truly made a difference and exceeded our expectations.Highly recommended. Thanks.

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Buyer review
Great do deal with
over 2 years ago
Great do deal with

TB were great to deal with, kept informed of the process the entire time as well as very helpful, overall very good experience.

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Buyer review
Exceptional service
over 2 years ago
Exceptional service

We mostly dealt with Chris during the purchase of our first home. He was responsive, reassuring and incredibly supportive throughout the whole process. As first home buyers, this was a daunting process but Chris did a fabulous job of explaining everything and answering all of my pedantic questions with patience and professionalism and keeping me updated frequently. This house was the only house we put an offer on and we were unconditional 2 weeks later. I know Paul did a lot of work in the background with this as well so thank you too. Really cannot thank you guys enough for making this such an easy process, looking forward to settlement and move in day in a couple of weeks 😊

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Seller review
Empathy & Expertise
over 2 years ago
Empathy & Expertise

Sinead and Jen were professional and caring every step of the way, as I purchased a property from afar. They were quick to get back to me when I had questions, and made the whole process very easy and (relatively) stress-free. Buying a house is the biggest decision most of us will make, and Sinead brought her expertise and empathy to the task. Thank you.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Buyer review
Exceptional Service from Liam - Team Butcher
over 2 years ago
Exceptional Service from Liam - Team Butcher

We are writing to express our utmost satisfaction with the service provided by Liam, our real estate agent from Team Butcher (Led by Paul Butcher) at Harcourts. As First Home Buyers, we were initially overwhelmed by the process. However, Liam’s expertise, patience, and dedication made our journey not only manageable but also enjoyable. Liam’s knowledge of the real estate market is commendable. He guided us through each step, ensuring we understood every detail before making decisions. His advice was invaluable, and it was evident that he had our best interests at heart. What set Liam apart was his availability. Regardless of the time or day, he was always ready to answer our queries, follow up with the vendors, or provide updates. His prompt responses and proactive approach significantly reduced our stress and made us feel valued and supported. Liam’s personable and professional demeanour made him a pleasure to work with. His passion for his work is evident, and it translates into the exceptional service he provides. We are grateful for his assistance and believe that he is a significant asset to your team. We highly recommend Liam to any prospective homebuyers for a seamless and positive experience. His dedication to his clients is exemplary, and we believe he deserves recognition for his outstanding work. Thank you for helping us through out the entire process of buying our first home. We wish you all the best! Best wishes, Viv and Chiquita

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Seller review
Highly recommended
over 2 years ago
Highly recommended

Paul and the team were excellent and help us through every step of our sale working with what was most important to us. Highly recommend

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Seller review
Very professional
over 2 years ago
Very professional

Very good with market knowledge.

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Seller review
Can’t wait to do it all again
over 2 years ago
Can’t wait to do it all again

Selling our house with Paul and the team couldn’t have been easier. At first I was nervous but after the first meeting with Paul, I knew we were in safe hands. They knuckle down and get the job done. A++

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Buyer review
Fantastic
over 2 years ago
Fantastic

Sinead's honest no-nonsense approach was an absolute breath of fresh air.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Buyer review
Buying made easy
over 2 years ago
Buying made easy

Margaret was friendly & honest. Good communication between vendor & buyer, she made easy. Margaret was great at accomodating our visits as we lived 2.5 hours from the property. Margaret was never pushy, she left us to draw our own opinions.

Margaret Lindsay

Margaret Lindsay

  4.9   (14 reviews)
Buyer review
Competent, friendly and helpfull
over 2 years ago
Competent, friendly and helpfull

Chris Ingram, was open and willing to help. He shared the information he had and didn't make stuff up when he didn't know. Chris provided good guidance on what was required of me, to allow the house purchase flow smoothly.

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
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Harcourts Lower Hutt (Team Group Realty Ltd)
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