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Our reviews

  4.9  
930 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Superb service and support
almost 2 years ago
Superb service and support

Jen did a fantastic job of supporting me, providing information and timely communication throughout the sale process. I was very impressed with her friendliness and professionalism and can't recommend her highly enough.

Jen Schipper

Jen Schipper

  5   (27 reviews)
Buyer review
Great knowledge and helpful
almost 2 years ago
Great knowledge and helpful

Great Experience. I recently purchased a property through the Harcourts team where John Donnelly was the agent. I found John to be very professional and easy to communicate with. John guided me through the entire sale process, starting from the initial open home through to unconditional . There was no pressure at any stage, and everything was explained and managed really well. I would definitely recommend John to any prospective buyer or seller of real estate.

John Donnelly

John Donnelly

  4.9   (28 reviews)
Buyer review
Easily 5+ Stars
almost 2 years ago
Easily 5+ Stars

Sinead was fabulous throughout the purchase of our first home. She went the extra mile ensuring we understood and were comfortable the whole time. Purchasing your first home can be a stressful and confusing time but having Sinead and her team there to help made all the difference.

Sinead Diederich

Sinead Diederich

  4.9   (172 reviews)
Buyer review
Team Sinead Excellent Review
almost 2 years ago
Team Sinead Excellent Review

Throughout this process Sinead has been approachable, open and honest and has provided us with real time information and updates. Always available for questions and answered in detail. Excellent market knowledge and if anything needed clarification would get back to us quickly. Gave us further support with the link to join the live auction tips on zoom which helped a lot! The team were supportive and helpful during the auction. Excellent service all round.

Sinead Diederich

Sinead Diederich

  4.9   (172 reviews)
Seller review
Fabulous Experience and Outcome
almost 2 years ago
Fabulous Experience and Outcome

I've known Sinead for 7 years, but this was my first opportunity to sell a property with her. My expectations were well and truly exceeded. She clearly explained the methods of sale available and gave sound advice to help me prepare the house. Sinead and her team kept me up to date at all stages, which is so important to minimise the stress involved. Then, on the auction day, everything happened as she said it would - and the result was gobsmacking! Thank you, Sinead, for your professionalism, your care and attention. No-one else could have done it better.

Sinead Diederich

Sinead Diederich

  4.9   (172 reviews)
Seller review
Better than we could have hoped for
almost 2 years ago
Better than we could have hoped for

Sinead, Christelle and the rest of the team did an amazing job selling our home. It took them less than two weeks to sell our house, they did a great job keeping us in the loop and gave great advice, couldn't recommend them more.

Sinead Diederich

Sinead Diederich

  4.9   (172 reviews)
Buyer review
Happy with my purchase
almost 2 years ago
Happy with my purchase

I am very grateful to Chris Ingramfor guiding me through the purchase of my first home. He was very patient and helpful

Paul Butcher

Paul Butcher

  4.9   (320 reviews)
Buyer review
Helpful and Friendly
almost 2 years ago
Helpful and Friendly

Jen was working with Sinead on this property and was accessible to us and helpful with the viewings and getting required information, Recommended.

Jen Schipper

Jen Schipper

  5   (27 reviews)
Seller review
Outstanding Service
almost 2 years ago
Outstanding Service

Paul Butcher and his team bought there A game to a tough market where there aim was to achieve the sale off my house and at a price that would put a smile on my face so double thumbs up.Thanks Paul.

Paul Butcher

Paul Butcher

  4.9   (320 reviews)
Seller review
Inexperienced and Unreliable Agent
almost 2 years ago
Inexperienced and Unreliable Agent

I strongly advise against working with Gisela from Harcourts based on my recent, frustrating experience selling my home. She initially quoted an unrealistic price to secure the listing, and the house ended up selling for significantly less after two long months on the market. Throughout the process, Gisela's inexperience was evident. She pushed for unnecessary expenses, seemed to favor the buyer's side, and struggled to determine the best approach to selling the property. We even missed important deadlines, like conditions of the agreement expiring, because she wasn't on top of things. I had to step in multiple times and advise her, even on something as crucial as changing the sale method, which ultimately led to the sale. To make matters worse, she wasn't fully transparent about the agent commission, and we ended up having to pay hidden costs. Save yourself the headache and potential financial loss - choose a different, more experienced agent who is upfront and transparent about all costs involved.

Gisela Ngubo-Mchena

Gisela Ngubo-Mchena

  4.9   (46 reviews)
Buyer review
Knowledgeable, helpful , professional and friendly
almost 2 years ago
Knowledgeable, helpful , professional and friendly

Thank you so much Gisela for your help with buying our home . Your knowledge and expertise made the process smooth and easy to understand for us. For any questions or concerns she did her best to respond even after the office hours, Gisela is amazing and the best sales agent I’ve ever dealt with..

Gisela Ngubo-Mchena

Gisela Ngubo-Mchena

  4.9   (46 reviews)
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Harcourts Lower Hutt (Team Group Realty Ltd)
Contact Harcourts Lower Hutt (Team Group Realty Ltd)
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