Remember who is paying for the agent

As a buyer it is important to remember that the agent is primarily reflecting the interests of the vendor. While our pre-sale questions were answered promptly, due diligence suggests that one get independent advice and feedback when making such a large purchase. Our experience went downhill once the purchase agreement was signed, when we felt as if the vendor's agent forgot about us. For instance when we called to request a pre-settlement inspection, we were given only one window of time to accomplish the inspection since the agent was too busy to help us at any other time. We would have appreciated if we had been passed off to someone else in the agent's team to find another time, but that was not presented as an option.