Sandra O'Brien's reviews
Sandra O'Brien

Sandra O'Brien

  4.8   (12 reviews)

1 Sunningvale Lane

Sandra helped the reviewer buy this property

Sandra O'Brien
Price not available
1 Sunningvale Lane
Ilam
4
2
2
House

about 3 years ago

Remember who is paying for the agent

As a buyer it is important to remember that the agent is primarily reflecting the interests of the vendor. While our pre-sale questions were answered promptly, due diligence suggests that one get independent advice and feedback when making such a large purchase. Our experience went downhill once the purchase agreement was signed, when we felt as if the vendor's agent forgot about us. For instance when we called to request a pre-settlement inspection, we were given only one window of time to accomplish the inspection since the agent was too busy to help us at any other time. We would have appreciated if we had been passed off to someone else in the agent's team to find another time, but that was not presented as an option.

B
Buyer
Sandra
Hi Chris & Karina, I do hope you have settled well into your lovely home and the neighborhood. You are correct in that we do represent our seller at all times as they are the ones who pay for our efforts, however, we do also have a fudiciary obligation to you the buyer and it is disappointing you felt you hadn't received this. Perhaps when it comes times to sell, you will recall this experience and be happy to utilise my services as a vendor.
Sandra responded on 01 Feb 2024

See who was involved in this review

Sandra O'Brien
Sandra O'Brien

Sales Manager

View profile   4.8   (12 reviews)
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