Sandra O'Brien

Sandra is great - she has helped us a few times and she’s been helpful and professional. Thanks

As a buyer it is important to remember that the agent is primarily reflecting the interests of the vendor. While our pre-sale questions were answered promptly, due diligence suggests that one get independent advice and feedback when making such a large purchase. Our experience went downhill once the purchase agreement was signed, when we felt as if the vendor's agent forgot about us. For instance when we called to request a pre-settlement inspection, we were given only one window of time to accomplish the inspection since the agent was too busy to help us at any other time. We would have appreciated if we had been passed off to someone else in the agent's team to find another time, but that was not presented as an option.

Excellent communication and answered all our questions about the auction process, was very honest and reassuring.

After talking with a number of agents, Sandra gave us confidence from the moment we met her that she had the demonstrated skills and experience to achieve a good outcome for us. She worked hard to secure a sale for us quickly and at a good price in a challenging market through a successful auction campaign. We would highly recommend Sandra and the wider Harcourts Gold team for their professional and thorough service.

Sandra made the buying processing stress free. Found us the property off market and was always quick to answer any questions or concerns we had.

Sandra made selling my home easy! She was great to work with, friendly, helpful, and very knowledgeable. I look forward to working with you again in the future.