I had a wonderful experience working with Frank as my real estate agent. From the very beginning, he was professional, knowledgeable, and incredibly responsive. His communication was excellent — he kept me informed every step of the way and was always available to answer my questions. Thanks to his expertise and dedication, my house was sold within a month! Frank made the entire process smooth and stress-free. I highly recommend Frank to anyone looking to buy or sell a home. His professionalism, market knowledge, and strong communication skills really set him apart. Thank you, Frank, for your outstanding service!

Frank Fan

star   5   (21 reviews)

Explained what the market was doing, had a plan how to market the house, got in a stager to present the house in the best light, had a list of people that I could call on for whatever I needed doing such as painter, tiler, landscaper. If I was having a wobble, talked me through it. I felt totally supported, with reports after every open home and private viewings. Terry sold my house at auction even though 19 houses on the day were past in.

Terry Connell

star   5   (60 reviews)

The team was efficient and delivered, but there were several issues that deserve reflection. We were completely excluded from the decision-making process regarding the selection of marketing materials and the auction date. The team also allowed buyers to inspect our house multiple times before the settlement without informing us about the final inspection dates. On settlement day, there was a complete lack of communication; no acknowledgment or congratulations were offered. The following day, we received a generic email requesting feedback on our experience. All our previous transactions with other agents involved much better communication and a greater respect for us as clients paying tens of thousands of dollars in agent fees.

Team Roberts

star   4.9   (123 reviews)

Helen Shaw was simply outstanding — I couldn’t fault her professionalism, fast response times, or in-depth local area knowledge. From our very first interaction, I felt an immediate sense of trust and confidence in her approach. The entire buying process was streamlined, enjoyable, and completely stress free thanks to Helen’s guidance and experience. She made what can often be a daunting experience feel smooth and even fun. As someone who works in the property industry myself, I truly appreciate the level of expertise and care Helen brings to the table. I would be very keen to work alongside Helen and Grace Shaw again in the future and wouldn’t hesitate to recommend them to anyone looking to buy or sell.

Helen Shaw

star   5   (196 reviews)

Fan is an experienced sales professional whose communication skills truly impressed me. He understands my needs quickly and gets straight to the point without unnecessary back-and-forth. His market knowledge and professionalism made the whole process smooth and efficient. I really appreciated how clearly he explained everything and how responsive he was throughout. I would highly recommend him to anyone looking for a reliable and capable sales consultant.

Frank Fan

star   5   (21 reviews)

Demonstrated strong market knowledge. As a buyers agent, Misaki was excellent. She was willing to discuss the flaws in a property in a transparent way. Would recommend her to anyone.

Misaki Oshiro

star   5   (89 reviews)

We engaged James Lui to manage the sale of our property and were impressed with his friendly professionalism and dedication. James was proactive in his approach to selling our home. He communicated clearly and promptly and demonstrated a strong knowledge of the local real estate market. He made what could have been a stressful process, feel straight forward and well managed. We have already recommended him to others thinking of selling their homes and would happily work with him again in the future.

James Liu

star   5   (86 reviews)

A thumb up for Robert Gavin, really good agent, thinking for both buyer and sellers, try very hard to reach the deal and close the gap, we are glad that we buy from his listing.

Team Roberts

star   4.9   (123 reviews)

Victor was excellent to work with. He made the whole process a breeze. Securing us a fair price and quickly resolving any concerns we had. Couldn't recommend him enough!

Victor Li

star   5   (5 reviews)

Helen and Grace were a breeze to work with. The process from start to finish was excellent, with prompt communication throughout the campaign and trusted advice along the way. Their professional and direct manner made the process as painless as possible, and we ended up selling prior to auction. Fast, efficient, highly recommended!

Helen Shaw

star   5   (196 reviews)

She has good market knowledge and good communication

Helen Shaw

star   5   (196 reviews)

We engaged Helen and Grace again to market our property after a very positive sale experience previously. They provided us with a full portfolio of recent sales supported by their vast knowledge of the area along with industry trends so we were able to reach a realistic expectation of value and Reserve. They kept us regularly informed with comprehensive feedback from Open Homes and private viewings. We would have no hesitation to engage them again with a future sale or purchase.

Helen Shaw

star   5   (196 reviews)