Great experience—professional, supportive, and easy to communicate with. Made the process smooth and stress-free. Highly recommend!

Team Roberts

star   4.9   (137 reviews)

Gavin responded promptly to my request for appraisal, then gave me excellent advice regarding the preparation, marketing and sale of my property. He and Debbie were both very professional in all ways which made the process clear. He communicated constantly, was always optimistic and at all times I felt well informed and 'in good hands'. He seemed to read the level of interest accurately, was friendly and pleasant with all neighbourly interactions. The explanation of the auction along with Sam Walmsley resulted in a much less stressful event than what I had anticipated! I have no hesitation in recommending Gavin and his team. Thank-you all.

Team Roberts

star   4.9   (137 reviews)

We had a really positive experience working with William. He is professional, knowledgeable, and always easy to communicate with throughout the entire process. He was very responsive whenever we had questions. He kept us informed at every step and made the experience much less stressful than I expected.

William Tatana

star   5   (42 reviews)

He is one of the best real estate agents in Auckland I’m 100% satisfied with him He tried to do his best to negotiate between the vendor and me Also, he helped me a lot with the property information and gave me some advice I wish to work with him again once we buy or sell the property

Andy Chen

star   5   (28 reviews)

Nic recently sold our Castor Bay home, with a great result. He was exceptionally professional in every manner and guided us effortlessly through the sale process. He was always punctual and available. Thank you Nic and your wonderful support team of Sandy and Misaki. We highly recommend Nic. Robert and Lorraine.

Nic Ebert

star   5   (106 reviews)

We have used Nic & Misaki in the past & have been extremely satisfied with the campaigns. This time was no different. We had absolute confidence in their ability to help us navigate all the aspects of selling our house and when issues arose they researched & advised us of the best way to proceed. They put in 100% effort! Right from day one their communication was very clear, comprehensive, regular & we always felt fully informed as the campaign proceeded. We cannot rate them highly enough - they are a fantastic team that work incredibly hard to achieve the best result.

Nic Ebert

star   5   (106 reviews)

Easy communication, Always available (some delays in responding to phone calls). Great strategy in advertising. Good knowledge of the current market. Committed in getting the best result at the auction, till the very end of exhausting negotiations. Professional and helpful throughout.

Team Roberts

star   4.9   (137 reviews)

I had a wonderful experience working with Frank as my real estate agent. From the very beginning, he was professional, knowledgeable, and incredibly responsive. His communication was excellent — he kept me informed every step of the way and was always available to answer my questions. Thanks to his expertise and dedication, my house was sold within a month! Frank made the entire process smooth and stress-free. I highly recommend Frank to anyone looking to buy or sell a home. His professionalism, market knowledge, and strong communication skills really set him apart. Thank you, Frank, for your outstanding service!

Frank Fan

star   5   (22 reviews)

The team was efficient and delivered, but there were several issues that deserve reflection. We were completely excluded from the decision-making process regarding the selection of marketing materials and the auction date. The team also allowed buyers to inspect our house multiple times before the settlement without informing us about the final inspection dates. On settlement day, there was a complete lack of communication; no acknowledgment or congratulations were offered. The following day, we received a generic email requesting feedback on our experience. All our previous transactions with other agents involved much better communication and a greater respect for us as clients paying tens of thousands of dollars in agent fees.

Team Roberts

star   4.9   (137 reviews)

Fan is an experienced sales professional whose communication skills truly impressed me. He understands my needs quickly and gets straight to the point without unnecessary back-and-forth. His market knowledge and professionalism made the whole process smooth and efficient. I really appreciated how clearly he explained everything and how responsive he was throughout. I would highly recommend him to anyone looking for a reliable and capable sales consultant.

Frank Fan

star   5   (22 reviews)

Demonstrated strong market knowledge. As a buyers agent, Misaki was excellent. She was willing to discuss the flaws in a property in a transparent way. Would recommend her to anyone.

Misaki Oshiro

star   5   (91 reviews)

A thumb up for Robert Gavin, really good agent, thinking for both buyer and sellers, try very hard to reach the deal and close the gap, we are glad that we buy from his listing.

Team Roberts

star   4.9   (137 reviews)