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Our reviews

  4.9  
382 reviewsacross 50 different locations, showing 12.
over 2 years ago
Five star performance!

We have worked with Phil and Team Mitchell on several transactions over the last few years. The team are dedicated and very thorough with the detail which always makes for a smooth transaction process. We rate Team Mitchell five star performers for good reason.

Phil Mitchell

Phil Mitchell

  4.9   (56 reviews)
over 2 years ago
An Outstanding Real Estate Agent

Andrew recently helped my daughter and I to sell her house. From the first day he was involved in the sales process through to Settlement day Andrew was everything you could wish for in a Real Estate Agent. He was always very professional, an excellent communicator throughout and very responsive to all our questions and requests (of which there were many!) He remains calm and steady under pressure and has a genuine smile and humour just when you need it. Thank you so much Andrew, you made a challenging situation so much easier for us and we are very grateful for everything you did to help us and to realise an excellent result on Auction day. We highly recommend you to any prospective vendor or purchaser. Marina and Tamara

Andrew Harley

Andrew Harley

  4.9   (78 reviews)
over 2 years ago
Very supportive

Ian and Diane were amazing to deal with, they helped us through a very stressful time with compassion and understanding. We were very grateful for their guidance and a successful outcome. We would absolutely recommend them for your real estate journey

Ian and Diane Dodds

Ian and Diane Dodds

  5   (30 reviews)
over 2 years ago
Professional, conscientious, measured and diligent.

I’ve never met a real estate agent who I trusted and liked! Ian (& Diane) bucked the trend. There was no flashy pushiness. Professionalism personified at all times, with a large dose of conscientiousness and diligence, including in terms of proactive customer service. Would highly recommend, and we’ll certainly be using again.

Ian and Diane Dodds

Ian and Diane Dodds

  5   (30 reviews)
over 2 years ago
Local knowledge and expertise can't be beaten!

Ian and Diane Dodds were instrumental in us achieving a great outcome for our property. Ian's communication was always immediate and reassuring, something that really helped the process run seamlessly. Everything was considered and coordinated faultlessly - from the campaign planning, photography selection, open home follow up and regular reporting, through to the auction day itself. Diane was always on hand and nothing was ever a problem. They are an impressive and very professional couple, backed up by an exceptional team. Overall, their local knowledge and love for the area made all the difference to us and we are very happy with the result. Many thanks indeed.

Ian and Diane Dodds

Ian and Diane Dodds

  5   (30 reviews)
over 2 years ago
Excellent

Both Ian and Diane were very approachable right from the start and made themselves available and helpful throughout the transaction, following up with information required if not immediately to hand.

Ian and Diane Dodds

Ian and Diane Dodds

  5   (30 reviews)
over 2 years ago
Phil is awesome!

Would absolutely recommend him and his team to anyone who is new to the process of selling a home. I told him my situation and what I was wanting Phil gave me great advice, was always upfront and honest and told it like it is which I really appreciated. We got the result we needed!!! I will definitely go back to Phil if I decide to sell again.

Phil Mitchell

Phil Mitchell

  4.9   (56 reviews)
over 2 years ago
Honest, dependable and hard-working

We found Andrew to be honest, dependable and very hardworking. We were relatively new to buying property in the North Shore area, but Andrew provided us with detailed information and local knowledge that made us feel comfortable with the Torbay area, and in particular the house we ended up buying. Leading up to the auction I asked Andrew a number of questions and requested specific pieces of information, many of these involved him going onsite with measuring tape..... He was always very prompt at answering all of our requests, questions and any concerns we had. I would have no hesitation in recommending Andrew to anyone looking for a friendly and dependable Real Estate agent in the North Shore. We will definitely use him again with any other property purchases we make on the North Shore.

Andrew Harley

Andrew Harley

  4.9   (78 reviews)
over 2 years ago
Patient and accommodating

Ann has been very patient since the first open home, answering my questions professionally and insightfully. Even after the auction is done and dusted, she is willing to arrange another visiting because we need to take some measurements for furniture. Really appreciate her taking the time to accommodate our request.

Ann Emerson

Ann Emerson

  4.9   (44 reviews)
over 2 years ago
Very professional and helpful

He was able to explain the process with us and maintained professionalism all throughout. He seemed very knowledgeable and passionate about what he's doing and this definitely helped, especially for first home buyers like us.

Andrew Harley

Andrew Harley

  4.9   (78 reviews)
over 2 years ago
Reference - River Lamb / Harcourts Sales & Marketing Agent

We are pleased to refer and highly recommend Rive Lamb, a Harcourts Sales & Marketing Agent who effectively assisted us recently with knowledge of the industry, encouragement and a well-constructed detailed plan of action which resulted in a highly successful auction sale of our home well above what we expected. River made the whole process as easy as possible, and less stressful with his currently knowledgeable input and depth of experience in the real estate market; all culminating in a positive successful result. We found River to be a very calm person, easy to understand, explains things very well and is open to answering all the many relevant questions that may be put to him. He showed himself to be very diligent and ethical, extremely reliable and punctual and was there every step of the way. He is exemplary in his up-to-date familiarity with the entire process and the necessary legalities, documentation and paperwork.

River Lamb

River Lamb

  5   (25 reviews)
over 2 years ago
No false promises - just honesty

Before we met Andrew, we had knowledge of agents promising the earth in an attempt for us to use them. Andrew is the opposite, no false promises of a great sale price, just a realistic valuation based on current market trends, recent sales in the same area and type of home. It’s purely reality. And then, to achieve an agreed value, Andrew presented a marketing plan - not just a ‘for sale’ board outside the house. Andrew kept us in the loop at all times and if a certain weekends open home had no viewers (usually the weather) he maintained a positive attitude at all times. It gave us the confidence of why we appointed him. We did get the house sold for just under the target value, so a good result and all thanks to Andrew - we appreciated his efforts.

Andrew Harley

Andrew Harley

  4.9   (78 reviews)
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