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Our reviews

  5  
259 reviewsacross 21 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, honest, reliable, friendly, supportive, local expert, clear communication.
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Buyer review
Sue and Jack were great
5 months ago
Sue and Jack were great

We were very happy with the service and professionalism provided by both Sue and Jack.

Team Sue & Jack

Team Sue & Jack

  5   (156 reviews)
Seller review
Tony & Melissa were exceptional in the sale of our house.
5 months ago
Tony & Melissa were exceptional in the sale of our house.

Tony and Melissa were very methodical in their approach to our marketing campaign. Each had their own expertise in their own areas. They informed us of each step along the way and kept us in touch with all feedback as it happened Each step was communicated to us very clearly with their appraisal and marketing strategy and what would take place. We are thrilled with the result and wouldn't hesitate in referring them to others. Thanks so much Tony & Melissa, you're a great team!!

Tony & Melissa Gardiner

Tony & Melissa Gardiner

  5   (94 reviews)
Buyer review
Excellent customer service that guided us through the homebuying process
5 months ago
Excellent customer service that guided us through the homebuying process

We honestly cannot thank Sue and Jack enough for helping us buy our first home. Going into this, we were pretty overwhelmed by the whole process, but they completely took the stress out of it for us. Their knowledge of the market here in Tauranga is amazing. Because we were new to all of this, we had a million questions, but they never made us feel like a nuisance. They explained everything clearly and made sure we actually understood what was happening at every step. Their communication was brilliant throughout. They were always available whenever we needed to chat, answer a quick text, or sort out a viewing, even outside normal hours. Sue and Jack are just lovely, down-to-earth people who are fantastic at their jobs. Thanks to them, we have bagged our first home, and the whole experience was brilliant.

Team Sue & Jack

Team Sue & Jack

  5   (156 reviews)
Seller review
Goes the extra mile
6 months ago
Goes the extra mile

We recently listed our property with Sara. Right from the get go she had great communication, and even helped us to add staging pieces to our house to make it look top notch. Sara was well organised and ensured our home/listing was well taken care of when she was away, leaving us in expert and experienced hands of Tony and Melissa Gardiner from the Harcourts team, who also greatly impressed us with their professionalism and communication. Sara backed us and supported us every step of the way. Thank you for all your help and support Sara, and also please pass on a big thanks to Tony and Melissa too.

Sara Browne

Sara Browne

  5   (44 reviews)
Seller review
Trustworthy,reliable and professional
6 months ago
Trustworthy,reliable and professional

I had an excellent experience working with Melissa and Tony they were trustworthy reliable,honest and very professional making the entire process smooth and stressfree from start to finish. Would recommend to anyone.

Tony & Melissa Gardiner

Tony & Melissa Gardiner

  5   (94 reviews)
Seller review
Super easy to work with 10/10
6 months ago
Super easy to work with 10/10

Supreme market knowledge

Team Sue & Jack

Team Sue & Jack

  5   (156 reviews)
Buyer review
Genuinely caring
6 months ago
Genuinely caring

Melissa and Tony were amazing to deal with. They were thoughtful and made the purchase process through auction much less stressful than previous other experiences. Even leading up to the auction they went the extra mile to ensure that we had all the information we needed to make an informed decision

Tony & Melissa Gardiner

Tony & Melissa Gardiner

  5   (94 reviews)
Seller review
Highly recommend Sue Hooper and Jack Solomon
7 months ago
Highly recommend Sue Hooper and Jack Solomon

We were very happy with Sue Hooper and Jack Solomon. Their communication with us was exceptional after every open home. They were always very responsive and friendly to deal with. We would highly recommend them both to list and sell a property.

Team Sue & Jack

Team Sue & Jack

  5   (156 reviews)
Buyer review
Excellent team. Professional, friendly and go the extra mile
7 months ago
Excellent team. Professional, friendly and go the extra mile

Tony & Melissa were fantastic, they worked with us going above & beyond as we were purchasing the property remotely. Excellent communication & helpful every step of the way. Tony, Melissa plus the Harcourts Move team (taking care of the utilities) removed the stress of purchasing & relocating.

Tony & Melissa Gardiner

Tony & Melissa Gardiner

  5   (94 reviews)
Buyer review
Easy and straightforward
7 months ago
Easy and straightforward

My first interaction was with Jack who arranged a viewing after a long day at work. I appreciated him making time to accommodate the viewings. I then met Sue on the second viewing and she was my contact for the sales and negotiating process. As I was a first home buyer I had never been through the process before and felt anxious. Both Sue and Jack made the process seamless, easy and were overly accommodating. Sue’s knowledge of the area and neighbourhood was comforting knowing she knew the people in surrounding addresses. Both Sue and Jack were amazing to deal with throughout the process and I can not thank them enough.

Team Sue & Jack

Team Sue & Jack

  5   (156 reviews)
Seller review
Extensive experience and local knowledge.
7 months ago
Extensive experience and local knowledge.

Sue and Jack were excellent to deal with. Our decision to list with them was multi-factorial. We had met Sue at some open homes in the previous year and found her to be genuine and personable. We wanted agents who had a proven track record, with extensive experience in the areas we wanted to move to. We found that both Sue and Jack were measured in their advice, which helped us to set realistic expectations from the start. They are a busy team but we have found Sue and Jack easy to contact. We would happily work with Sue and Jack again in the future.

Team Sue & Jack

Team Sue & Jack

  5   (156 reviews)
Buyer review
First Home Made Easy!
7 months ago
First Home Made Easy!

We couldn’t have asked for a better experience buying our first home with Sue and Jack. As a young couple, we had a lot of questions and were a bit nervous about the process, but they guided us every step of the way with patience, clarity, and genuine care. They were always approachable, communicated clearly, and made sure we felt confident in every decision. Their knowledge and support made the whole experience smooth and exciting rather than overwhelming. We are so grateful for their help and would highly recommend Sue and Jack to anyone, especially first-time buyers looking for trusted, supportive, and professional real estate agents. Thank you again for making our first home journey such a positive one!

Team Sue & Jack

Team Sue & Jack

  5   (156 reviews)
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