Sue and Jack were excellent to deal with. Our decision to list with them was multi-factorial. We had met Sue at some open homes in the previous year and found her to be genuine and personable. We wanted agents who had a proven track record, with extensive experience in the areas we wanted to move to. We found that both Sue and Jack were measured in their advice, which helped us to set realistic expectations from the start. They are a busy team but we have found Sue and Jack easy to contact. We would happily work with Sue and Jack again in the future.

Team Sue & Jack

star   5   (144 reviews)

We couldn’t have asked for a better experience buying our first home with Sue and Jack. As a young couple, we had a lot of questions and were a bit nervous about the process, but they guided us every step of the way with patience, clarity, and genuine care. They were always approachable, communicated clearly, and made sure we felt confident in every decision. Their knowledge and support made the whole experience smooth and exciting rather than overwhelming. We are so grateful for their help and would highly recommend Sue and Jack to anyone, especially first-time buyers looking for trusted, supportive, and professional real estate agents. Thank you again for making our first home journey such a positive one!

Team Sue & Jack

star   5   (144 reviews)

Significant experience in their industry, energy and all about successful outcomes for their vendors. We were kept informed during the entire sale process and presented with three offers to consider, all in a very period short time. Sue and Jack are without doubt at the top of their game, we could not be happier being in their corner. The entire process was stress free for us.

Team Sue & Jack

star   5   (144 reviews)

Knowledgeable of our area and easy communication, all leading to a successful, and smooth process.

Team Sue & Jack

star   5   (144 reviews)

Team Sue and Jack were just unbelievable and always there to help and to get things done stress free. Team Sue and Jack are one off the best real estate teams I have ever dealt with, highly recommend.

Team Sue & Jack

star   5   (144 reviews)

Sue found us our new home off-market. She invested a lot of time into our buying journey, from organising private viewings to always being available to answer our calls and questions. She never rushed us or made us feel like we were taking up her time. Her communication was consistently timely, and we always felt we were kept in the loop and well-informed throughout the process. We can't wait to move into our new home!

Team Sue & Jack

star   5   (144 reviews)

Great tracking of multiple interested parties and knowledge of where those people were at on auction day. They made the process easy to deal with and achieved a great result for us at auction.

Team Sue & Jack

star   5   (144 reviews)

Melissa and Tony were absolutely outstanding from start to finish. Selling an apartment can be stressful, but they made the entire experience feel seamless, organized, and even enjoyable. From our very first meeting, it was clear they were knowledgeable, strategic, and fully committed to getting the best possible outcome for us. They guided us through every step of the process with clarity and confidence—offering thoughtful advice on pricing, presentation, and marketing that clearly reflected their deep understanding of the market. Their attention to detail was impressive, and they left nothing to chance. Communication was always prompt, transparent, and reassuring. We never felt out of the loop; they were consistently available to answer questions and provide updates. What truly stood out was their dedication and teamwork. Melissa and Tony complement each other perfectly, bringing both professionalism and warmth to every interaction. They handled negotiations skillfully and worked tirelessly behind the scenes to ensure everything progressed smoothly. Thanks to their expertise and persistence, our apartment sold successfully—and with a result we were thrilled with. Beyond the outcome, the journey itself was fantastic. They genuinely cared about our goals and went above and beyond to deliver. If you’re looking for agents who are proactive, trustworthy, and exceptionally capable, Melissa and Tony are the team you want by your side. We are incredibly grateful for their hard work and couldn’t recommend them more highly.

Tony & Melissa Gardiner

star   5   (89 reviews)

Second time have worked with Sue and she was amazing, so positive and worked so hard. Would highly recommend.

Team Sue & Jack

star   5   (144 reviews)

Sara takes total responsibility and ownership of the sale through out the entire process. She sees opportunities to improve the offerings and makes smart suggestions and then implements them in her own time I fully recommend her

Sara Browne

star   5   (41 reviews)

They gave us thorough market information and working knowledge of the Matua area in which we were wanting to sell. Very respectful of our home and personal circumstances and tailored their service to help us achieve a great sales outcome. They are very good communicators and always available when we required information. Regular updates were given in a timely manner. We found the experience of selling our older home with them relatively straightforward and a positive one. Would highly recommend to anyone wanting to sell in Tauranga’s western suburbs.

Team Sue & Jack

star   5   (144 reviews)

Great communication from the team, always on hand to help, kept us up to date with what was going on and helped us when we were unsure.

Team Sue & Jack

star   5   (144 reviews)