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Our reviews

  5  
228 reviewsacross 20 different locations, showing 12.
Our qualities as told by our client reviews: honest, responsive, reliable, friendly, supportive, local expert, clear communication.
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Seller review
Ownership & Passion
3 months ago
Ownership & Passion

Sara takes total responsibility and ownership of the sale through out the entire process. She sees opportunities to improve the offerings and makes smart suggestions and then implements them in her own time I fully recommend her

Sara Browne

Sara Browne

  5   (40 reviews)
Seller review
They were very personable, reliable, professional, with sound knowledge of the selling process.
3 months ago
They were very personable, reliable, professional, with sound knowledge of the selling process.

They gave us thorough market information and working knowledge of the Matua area in which we were wanting to sell. Very respectful of our home and personal circumstances and tailored their service to help us achieve a great sales outcome. They are very good communicators and always available when we required information. Regular updates were given in a timely manner. We found the experience of selling our older home with them relatively straightforward and a positive one. Would highly recommend to anyone wanting to sell in Tauranga’s western suburbs.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Buyer review
Awesome team.
3 months ago
Awesome team.

Great communication from the team, always on hand to help, kept us up to date with what was going on and helped us when we were unsure.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Buyer review
Great proactive and professional agents
3 months ago
Great proactive and professional agents

I recently purchased a property with Sue and found her to be very knowledgeable and great to work with. She returned my calls and answered my questions promptly, and was a great help with recent sales data when I needed it at the auction and was in negotiation. A great sales team that I highly recommend. Sarah Parry

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Buyer review
excellent!
3 months ago
excellent!

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Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Seller review
We were guided in a very professional way as to the best way we could achieve  the desired
3 months ago
We were guided in a very professional way as to the best way we could achieve the desired

It felt like a two-way experience. They listened to our expectations and supported us all the way through. If they felt, we could do better they made tactful suggestions to help us achieve the desired outcome. We were kept up to date about prospective buyers and were given statistical details relating to current and past sales data or trends. They were encouraging and realistic in helping us achieve our goal. Considering the current market conditions, we were very pleased with the end result.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Seller review
Friendly, always available.
3 months ago
Friendly, always available.

While I talked with two agencies, Sue didn’t baffle me with conditions or appeared official. From the outset Sue came across friendly, easy to ask questions of and certainly gave her all to sell my property which she did in a short period of time. She made the whole process stressless for me.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Seller review
Sara Browne
4 months ago
Sara Browne

Sara was recommended to me by a friend, and although I wasn’t quite ready to sell after our first meeting. Eighteen months later, when I was ready, Sara was the first person I called. From the outset, she was an excellent communicator. Whenever I rang, she answered, and she clearly talked me through every step of the process. The first few offers weren’t where I wanted them to be, and at no point did she pressure me. Instead, she went back to the market to search for stronger offers. Sara eventually found a young couple who submitted an offer. In the behind the scenes, she kept in touch with a previous couple whose offer had been below my expectations. She negotiated them up to a higher level and secured them as a backup contract, even making it unconditional. Both the contracts’ dates were perfectly aligned, so I knew one way or another my property would sell on the unconditional date. A true win-win, and a testament to Sara’s professionalism, persistence, and care. I would highly recommend Sara to anyone either selling or buying in real estate. Grant Hume

Sara Browne

Sara Browne

  5   (40 reviews)
Buyer review
Genuine hassle & free
4 months ago
Genuine hassle & free

As first-home buyers, we couldn’t have asked for a better experience than working with Sara Browne. She was friendly, genuine, and never pushy, which made the whole process feel less stressful. Sara kept us updated with any changes and always communicated clearly, so we knew exactly what was happening. We’re very grateful for her support and would highly recommend her to anyone.

Sara Browne

Sara Browne

  5   (40 reviews)
Buyer review
Professional and knowledgeable agents
5 months ago
Professional and knowledgeable agents

We purchased our home through auction and had a good experience with both Sue and Jack. Communication was clear and professional and the auction process was a great experience for us. We were given the chance to meet up with another agent before hand for advice and to ask any questions we had about the auction. All relevant information and documentation was provided when it became available. Sue had been especially helpful, showing us other potential houses prior to our successful purchase. Overall, the sale went smoothly and we were happy with how everything was handled by the team.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Seller review
Honest, professional and super easy to work with!
5 months ago
Honest, professional and super easy to work with!

What can I say bar thank you both (and your PA) for making this an easy, streamlined sale. Communication was superb, advice excellent and end result at Auction outstanding! Your friendly and calm attitude made the campaign run smoothly and eased my nerves. Total confidence in them and highly recommend this team! Thank you Tony and Melissa

Tony & Melissa Gardiner

Tony & Melissa Gardiner

  5   (87 reviews)
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