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Our reviews

  5  
228 reviewsacross 20 different locations, showing 12.
Our qualities as told by our client reviews: honest, responsive, reliable, friendly, supportive, local expert, clear communication.
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Buyer review
Genuinely caring
about 9 hours ago
Genuinely caring

Melissa and Tony were amazing to deal with. They were thoughtful and made the purchase process through auction much less stressful than previous other experiences. Even leading up to the auction they went the extra mile to ensure that we had all the information we needed to make an informed decision

Tony & Melissa Gardiner

Tony & Melissa Gardiner

  5   (87 reviews)
Seller review
Highly recommend Sue Hooper and Jack Solomon
26 days ago
Highly recommend Sue Hooper and Jack Solomon

We were very happy with Sue Hooper and Jack Solomon. Their communication with us was exceptional after every open home. They were always very responsive and friendly to deal with. We would highly recommend them both to list and sell a property.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Buyer review
Excellent team. Professional, friendly and go the extra mile
30 days ago
Excellent team. Professional, friendly and go the extra mile

Tony & Melissa were fantastic, they worked with us going above & beyond as we were purchasing the property remotely. Excellent communication & helpful every step of the way. Tony, Melissa plus the Harcourts Move team (taking care of the utilities) removed the stress of purchasing & relocating.

Tony & Melissa Gardiner

Tony & Melissa Gardiner

  5   (87 reviews)
Buyer review
Easy and straightforward
about 1 month ago
Easy and straightforward

My first interaction was with Jack who arranged a viewing after a long day at work. I appreciated him making time to accommodate the viewings. I then met Sue on the second viewing and she was my contact for the sales and negotiating process. As I was a first home buyer I had never been through the process before and felt anxious. Both Sue and Jack made the process seamless, easy and were overly accommodating. Sue’s knowledge of the area and neighbourhood was comforting knowing she knew the people in surrounding addresses. Both Sue and Jack were amazing to deal with throughout the process and I can not thank them enough.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Seller review
Extensive experience and local knowledge.
about 1 month ago
Extensive experience and local knowledge.

Sue and Jack were excellent to deal with. Our decision to list with them was multi-factorial. We had met Sue at some open homes in the previous year and found her to be genuine and personable. We wanted agents who had a proven track record, with extensive experience in the areas we wanted to move to. We found that both Sue and Jack were measured in their advice, which helped us to set realistic expectations from the start. They are a busy team but we have found Sue and Jack easy to contact. We would happily work with Sue and Jack again in the future.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Buyer review
First Home Made Easy!
about 1 month ago
First Home Made Easy!

We couldn’t have asked for a better experience buying our first home with Sue and Jack. As a young couple, we had a lot of questions and were a bit nervous about the process, but they guided us every step of the way with patience, clarity, and genuine care. They were always approachable, communicated clearly, and made sure we felt confident in every decision. Their knowledge and support made the whole experience smooth and exciting rather than overwhelming. We are so grateful for their help and would highly recommend Sue and Jack to anyone, especially first-time buyers looking for trusted, supportive, and professional real estate agents. Thank you again for making our first home journey such a positive one!

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Seller review
The very best!
about 1 month ago
The very best!

Significant experience in their industry, energy and all about successful outcomes for their vendors. We were kept informed during the entire sale process and presented with three offers to consider, all in a very period short time. Sue and Jack are without doubt at the top of their game, we could not be happier being in their corner. The entire process was stress free for us.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Seller review
Approachable, great communication.
about 1 month ago
Approachable, great communication.

Knowledgeable of our area and easy communication, all leading to a successful, and smooth process.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Buyer review
Out Standing Team.
about 2 months ago
Out Standing Team.

Team Sue and Jack were just unbelievable and always there to help and to get things done stress free. Team Sue and Jack are one off the best real estate teams I have ever dealt with, highly recommend.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Buyer review
Always available and responsive
about 2 months ago
Always available and responsive

Sue found us our new home off-market. She invested a lot of time into our buying journey, from organising private viewings to always being available to answer our calls and questions. She never rushed us or made us feel like we were taking up her time. Her communication was consistently timely, and we always felt we were kept in the loop and well-informed throughout the process. We can't wait to move into our new home!

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Seller review
They did what they said they could do.
2 months ago
They did what they said they could do.

Great tracking of multiple interested parties and knowledge of where those people were at on auction day. They made the process easy to deal with and achieved a great result for us at auction.

Team Sue & Jack

Team Sue & Jack

  5   (141 reviews)
Seller review
Melissa and Tony were absolutely phenomenal - professional, proactive, and a true dream team.
2 months ago
Melissa and Tony were absolutely phenomenal - professional, proactive, and a true dream team.

Melissa and Tony were absolutely outstanding from start to finish. Selling an apartment can be stressful, but they made the entire experience feel seamless, organized, and even enjoyable. From our very first meeting, it was clear they were knowledgeable, strategic, and fully committed to getting the best possible outcome for us. They guided us through every step of the process with clarity and confidence—offering thoughtful advice on pricing, presentation, and marketing that clearly reflected their deep understanding of the market. Their attention to detail was impressive, and they left nothing to chance. Communication was always prompt, transparent, and reassuring. We never felt out of the loop; they were consistently available to answer questions and provide updates. What truly stood out was their dedication and teamwork. Melissa and Tony complement each other perfectly, bringing both professionalism and warmth to every interaction. They handled negotiations skillfully and worked tirelessly behind the scenes to ensure everything progressed smoothly. Thanks to their expertise and persistence, our apartment sold successfully—and with a result we were thrilled with. Beyond the outcome, the journey itself was fantastic. They genuinely cared about our goals and went above and beyond to deliver. If you’re looking for agents who are proactive, trustworthy, and exceptionally capable, Melissa and Tony are the team you want by your side. We are incredibly grateful for their hard work and couldn’t recommend them more highly.

Tony & Melissa Gardiner

Tony & Melissa Gardiner

  5   (87 reviews)
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