After a poor experience with another agency, we were blown away with the superior level of service and support in selling our home with Alison and Gemma. We are based in the North Island and these ladies went above and beyond, helping us get the property ready for market. An amazing experience from start to finish, and a bonus selling under the hammer above our reserve!
Alison Aitken
Having used Alison Aitken and her great team a dozen times with excellent results and great service every time im still on the fence. Will have to give them my next house to sell to really make sure….. Cheers D
Alison Aitken
Working with Alison and her team is a really team effort. With a wealth of knowledge and experience I felt supported throughout the whole experience. Gemma in particular has gone above and beyond in walking me through the unfamiliar territory of selling and buying property in New Zealand. I would wholeheartedly recommend Alison and have done so already she truly lives up to her reputation and I felt truly valued as a client.
Alison Aitken
Right from the get go, I received excellent clear professional communication from Alison and her fabulous team. I really enjoyed dealing with Alison and her team, I always received excellent communication and good honest feedback, Her office and support staff were second to none also following through effectively and efficiently with all the backend matters.
Alison Aitken
Alison was able to advise what needed to be done to maximise the properties appeal.Give me the contact details of the tradesmen needed.Set time frames that got me up and running so the process kept on track.Her assistants were helpful and knowledgable. On auction day she shook the pockets of the buyers to get the last of the change. A price I was happy with. A nd it was all done with fun and good humour.
Alison Aitken
We loved working with Ali and her team. At our first meeting she gave us frank and honest feedback about the market and the home we were selling. No sales pitch or b/s just the facts which we appreciated. Throughout the process we were kept informed via regular reports and open home feedback. We never felt we were just a number with Ali - she was always available and approachable, with a bit of humour to put us at ease at the right time. She worked super hard in the days leading up to auction to get a number of bidders signed up - with the net result a fantastic outcome for our family. We would not hesitate to recommend Team Aitken for anybody serious about selling their home.
Alison Aitken
I just wanted to pop you a quick email to thank you very much for the smooth sale of our home. It was really nice to have an honest & genuine person like yourself in our home. You were professional, courteous and kept us up to date each week with a pleasant manner to go with all your professionalism. I felt like you set a great standard without over selling our expectations – which turned out – you were bang on the money. Thank you for doing such a great job – it was painless and I will definitely use you for any further sales and recommend you to everybody. PS: The lolly jar is missing you – it hasn’t danced since you left Take care & hopefully we will see you soon
Andrew Steel
Knowledgeable, clear, reasonable, trust-worthy advice all the way.
Jan-Louise Chesmar
Andrew was professional at all times and shared his vast knowledge of the property market freely and generously with us. He was able to quide us through the difficult EQC quagmire. We really appreciated his experience in this area.
Andrew Steel
We were extremely pleased with the manner in which Andrew prepared and promoted our property for sale. He kept us well informed about the process and procedures concerning the auction which he recommended as the best method of sale. The outcome certainly substantiated his advise. Andrew promoted two very important "Cs" that is Courtesy and Communication. He kept us well up to date with what was happening and what we needed to do. His advice and the manner in which he preformed his role was very professional. We would certainly have no hesitation in recommending Andrew as the person to attend to your property needs.
Andrew Steel
Andrew was an excellent agent to deal with. He had excellent communication with us throughout the whole process and was always willing to help with any queries we had. Andrew was very down to earth and made the whole process as easy as possible.
Andrew Steel
Andrew's professionalism and calm manner smoothed troubled waters whenever issues arose with building reports and the subsequent necessary remediation. For Andrew nothing was a problem, everything was solvable and was solved. Andrew was always realistic about the value of our house and worked hard to keep us grounded which helped when the time came to say goodbye to our family home.
Andrew Steel
