Crosland & Co. - Palmy's No.1 Collective

Hi Jeremy, I wanted to take a moment to share some feedback and express my appreciation for the fantastic work you and your team did throughout the sale of my property. From the very beginning, your appraisal stood out as honest, realistic, and grounded in a strong understanding of the market. The strategy you put forward was clear, well thought out, and ultimately proved to be highly effective. Your marketing campaign was exceptional. The presentation, targeting, and overall execution were professional and clearly designed to attract genuine interest. It made a real difference in the level of engagement the property received. Communication from you and your team was consistently excellent. I was kept informed at every stage, with updates that were timely, clear, and genuinely helpful. The entire process felt smooth, organised, and well managed. Most importantly, the house was sold efficiently and for a price I’m very happy with. The outcome reflects your professionalism, market knowledge, and the strength of your approach. Thank you again for all your work. I’m very pleased with the result and would happily recommend you and the Harcourts team to anyone looking for a trustworthy and results‑driven real estate professional. Regards

We were really happy with the service we received throughout the sale of our home. They were approachable, easy to contact and always great to deal with. Communication was excellent, and we felt well informed and supported throughout the process. While we didn’t achieve the result we had initially hoped for, we appreciate that the current market is challenging and there are factors outside an agent’s control. Importantly for our situation, the house sold within a reasonable timeframe, which was a priority for us.

Casey was able to get to get the sale of our new home sorted quickly and without any hassle on our end.

Always available and ready to sort issues out between vendor and purchaser. Sale and purchase went through smoothly.

I had an excellent experience working with Hannah during the purchase of my investment property. As I am based in Auckland, having an agent who was responsive, thorough, and proactive was extremely important to me, and Hannah exceeded my expectations in every aspect. Hannah was exceptionally responsive over the phone and always took the time to provide detailed information and answer my questions. She was highly detail-oriented and remained calm, professional, and positive throughout the entire process. She went above and beyond to help me obtain every detail I needed for my due diligence, which gave me a great deal of confidence in making informed decisions from a distance. What particularly impressed me was Hannah’s follow-up and commitment to getting things done. She regularly checked in to see how everything was progressing and was always eager to find practical solutions to keep the process moving forward. During the negotiation stage, she was prompt, proactive, and solution-focused, always looking for ways to overcome challenges and keep the deal progressing positively. I also heard an interesting comment from one of the property managers I was communicating with, who mentioned that Jeremy and Hannah are regarded as very good negotiators and that they are the type of people who will work hard to get a deal done. After experiencing Hannah’s approach firsthand, I can certainly understand why she has that reputation. Overall, Hannah demonstrated excellent communication skills, strong market knowledge, effective negotiation skills, and a high level of professionalism throughout the purchase. I would have no hesitation recommending Hannah and Jeremy to anyone looking for a dedicated, knowledgeable, and results-focused real estate agent.

Excellent negotiation skills in Profesional way of dealing with clients