We were really happy with the service we received throughout the sale of our home. They were approachable, easy to contact and always great to deal with. Communication was excellent, and we felt well informed and supported throughout the process. While we didn’t achieve the result we had initially hoped for, we appreciate that the current market is challenging and there are factors outside an agent’s control. Importantly for our situation, the house sold within a reasonable timeframe, which was a priority for us.

I had an excellent experience working with Hannah during the purchase of my investment property. As I am based in Auckland, having an agent who was responsive, thorough, and proactive was extremely important to me, and Hannah exceeded my expectations in every aspect. Hannah was exceptionally responsive over the phone and always took the time to provide detailed information and answer my questions. She was highly detail-oriented and remained calm, professional, and positive throughout the entire process. She went above and beyond to help me obtain every detail I needed for my due diligence, which gave me a great deal of confidence in making informed decisions from a distance. What particularly impressed me was Hannah’s follow-up and commitment to getting things done. She regularly checked in to see how everything was progressing and was always eager to find practical solutions to keep the process moving forward. During the negotiation stage, she was prompt, proactive, and solution-focused, always looking for ways to overcome challenges and keep the deal progressing positively. I also heard an interesting comment from one of the property managers I was communicating with, who mentioned that Jeremy and Hannah are regarded as very good negotiators and that they are the type of people who will work hard to get a deal done. After experiencing Hannah’s approach firsthand, I can certainly understand why she has that reputation. Overall, Hannah demonstrated excellent communication skills, strong market knowledge, effective negotiation skills, and a high level of professionalism throughout the purchase. I would have no hesitation recommending Hannah and Jeremy to anyone looking for a dedicated, knowledgeable, and results-focused real estate agent.

Excellent negotiation skills in Profesional way of dealing with clients

Finding the right home can be overwhelming, but Hannah made the entire experience enjoyable, stress-free, and exciting from start to finish. She is warm, bubbly, professional, and genuinely cares about finding the perfect fit for her clients. Hannah took the time to understand exactly what I was looking for and patiently worked with me until we found the right home. She never made me feel rushed and was always happy to answer questions and guide me through each step of the process. What really stood out was how much effort she put into keeping me in mind whenever a suitable property came onto the market. She went above and beyond, consistently sending through great matches and making me feel like a priority. Hannah is truly a diamond in the real estate industry. Her dedication, positivity, and commitment to her clients are second to none. Thanks to her, I have found the perfect home, and I couldn't be happier. Thank you, Hannah!

We had such a lovely experience with Hannah. She was incredibly friendly, helpful and professional throughout the whole process. What I appreciated most was that she was never pushy or made us feel pressured into making a decision. She genuinely listened, answered all our questions and made the whole process feel comfortable and stress free. We’re so grateful for all of Hannah’s help and would happily recommend her to anyone looking to buy or sell a home! ❤️

Hannah managed the sale of our property with unsurpassed levels of professionalism and communication. From the initial appraisal and marketing report to updates within minutes of the open homes finishing, the quality of her service was second to none. All bases were covered at all times without any additional input from me, and the sale process could not have been simpler. I thoroughly recommend Hannah and the Crosland and Co team, and would be very happy to speak to anyone considering engaging them.

I’d called Hannah first about the property and she was really easy to talk to and answered all my questions. The house was presented really well and caught our eye straight away. Jeremy had even more knowledge about other areas of the property so together they make a great team. Super happy with our purchase and the quick and easy process.

Hannah and Jeremy exceeded our expectations, were professional, honest, dedicated and kept us informed every step of the way. There expertise and hard work resulted in our home selling much faster than we expected, with an outstanding result. They made the entire process easy and stress-free and we always felt confident we were in great hands. We are incredibly grateful for everything they did for us and wouldn't hesitate to recommend Hannah and Jeremy to anyone looking to sell their home. Thank you both for your commitment, care and the amazing outcome.

We had a great experience buying our home. Our agent was friendly, professional, and made the whole process easy from start to finish. Communication was excellent, and they were always happy to answer our questions and keep us updated. We really appreciated all their help and would happily recommend them to anyone looking to buy or sell a home. Thanks again!

We received excellent service from the house viewing, sales & purchase process until we reached unconditional. The team made us (the very nervous first-home buyers) feel confident and kept us informed throughout the process with transparency and diligence. We would recommend this team to anyone looking to buy a property in Palmerston North and the surrounding area.

Hannah was extremely helpful and very Professional in her approach to all matters. Her communication was 5/5 always returning my calls and messages asap. A pleasure to work with. Thank you Hannah

Jeremy, Hannah and the team have been great in the purchase and sale of our properties. Super quick to respond to queries, great with dealing with curly issues, worked hard to get us a good deal on our sale, and just genuinely lovely to deal with and talk to. These guys work flipping hard - no days off for sure!! Couldn’t recommend these guys enough 11/10