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Our reviews

  4.9  
388 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, stress-free process, supportive, responsive, friendly, local expert, clear communication.
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Seller review
Professional & Polished
11 days ago
Professional & Polished

Hi Jeremy, I wanted to take a moment to share some feedback and express my appreciation for the fantastic work you and your team did throughout the sale of my property. From the very beginning, your appraisal stood out as honest, realistic, and grounded in a strong understanding of the market. The strategy you put forward was clear, well thought out, and ultimately proved to be highly effective. Your marketing campaign was exceptional. The presentation, targeting, and overall execution were professional and clearly designed to attract genuine interest. It made a real difference in the level of engagement the property received. Communication from you and your team was consistently excellent. I was kept informed at every stage, with updates that were timely, clear, and genuinely helpful. The entire process felt smooth, organised, and well managed. Most importantly, the house was sold efficiently and for a price I’m very happy with. The outcome reflects your professionalism, market knowledge, and the strength of your approach. Thank you again for all your work. I’m very pleased with the result and would happily recommend you and the Harcourts team to anyone looking for a trustworthy and results‑driven real estate professional. Regards

Jeremy Crosland
Seller review
Great communication and easy to deal with
13 days ago
Great communication and easy to deal with

We were really happy with the service we received throughout the sale of our home. They were approachable, easy to contact and always great to deal with. Communication was excellent, and we felt well informed and supported throughout the process. While we didn’t achieve the result we had initially hoped for, we appreciate that the current market is challenging and there are factors outside an agent’s control. Importantly for our situation, the house sold within a reasonable timeframe, which was a priority for us.

Hannah Way-MageeJeremy Crosland
Buyer review
No nonsense
15 days ago
No nonsense

Casey was able to get to get the sale of our new home sorted quickly and without any hassle on our end.

Casey JensenJeremy Crosland
Buyer review
great communication with Jeremy
16 days ago
great communication with Jeremy

Always available and ready to sort issues out between vendor and purchaser. Sale and purchase went through smoothly.

Jeremy CroslandCasey Jensen
Buyer review
Proactive communication and passion to get the job done
24 days ago
Proactive communication and passion to get the job done

I had an excellent experience working with Hannah during the purchase of my investment property. As I am based in Auckland, having an agent who was responsive, thorough, and proactive was extremely important to me, and Hannah exceeded my expectations in every aspect. Hannah was exceptionally responsive over the phone and always took the time to provide detailed information and answer my questions. She was highly detail-oriented and remained calm, professional, and positive throughout the entire process. She went above and beyond to help me obtain every detail I needed for my due diligence, which gave me a great deal of confidence in making informed decisions from a distance. What particularly impressed me was Hannah’s follow-up and commitment to getting things done. She regularly checked in to see how everything was progressing and was always eager to find practical solutions to keep the process moving forward. During the negotiation stage, she was prompt, proactive, and solution-focused, always looking for ways to overcome challenges and keep the deal progressing positively. I also heard an interesting comment from one of the property managers I was communicating with, who mentioned that Jeremy and Hannah are regarded as very good negotiators and that they are the type of people who will work hard to get a deal done. After experiencing Hannah’s approach firsthand, I can certainly understand why she has that reputation. Overall, Hannah demonstrated excellent communication skills, strong market knowledge, effective negotiation skills, and a high level of professionalism throughout the purchase. I would have no hesitation recommending Hannah and Jeremy to anyone looking for a dedicated, knowledgeable, and results-focused real estate agent.

Hannah Way-MageeJeremy Crosland
Buyer review
True Excellence - I cannot recommend Hannah highly enough!
28 days ago
True Excellence - I cannot recommend Hannah highly enough!

Finding the right home can be overwhelming, but Hannah made the entire experience enjoyable, stress-free, and exciting from start to finish. She is warm, bubbly, professional, and genuinely cares about finding the perfect fit for her clients. Hannah took the time to understand exactly what I was looking for and patiently worked with me until we found the right home. She never made me feel rushed and was always happy to answer questions and guide me through each step of the process. What really stood out was how much effort she put into keeping me in mind whenever a suitable property came onto the market. She went above and beyond, consistently sending through great matches and making me feel like a priority. Hannah is truly a diamond in the real estate industry. Her dedication, positivity, and commitment to her clients are second to none. Thanks to her, I have found the perfect home, and I couldn't be happier. Thank you, Hannah!

Hannah Way-Magee
Seller review
Expertly navigated complex challenges with a great end result!
29 days ago
Expertly navigated complex challenges with a great end result!

Maintained dedication, communication, and complete professionalism through unexpected circumstances and challenges to achieve an optimal sale of the property. Casey provided sage market and sales advice from engagement to conclusion!. Highly recommended!

Casey JensenJeremy Crosland
Seller review
Great Communication
about 2 months ago
Great Communication

Bridget and Jeremy were great communicators from conducting an Appraisal to selling the house. Jeremy has ample knowledge of market and they kept us updated as we progressed through the whole process. Bridget communicated greatly after each open home. Very professional.

Bridget FrancisJeremy Crosland
Seller review
Great attention to detail and excellent communication.
about 2 months ago
Great attention to detail and excellent communication.

Jeremy, Casey and team delivered on what we set out to achieve. They always made me feel nothing was too much trouble. They kept me well informed throughout the process in a very supportive manner. They are a hard working team with skills that complement each other. They work like a well oiled machine.

Jeremy CroslandCasey Jensen
Seller review
Persistence Came Through
about 2 months ago
Persistence Came Through

Our home sold in a very difficult market, which is ultimately what we set out to achieve. There were times we found the process challenging, but our agent worked hard, communicated consistently, and stayed committed throughout. We appreciate the effort and persistence that resulted in a successful sale.

Jeremy CroslandCasey Jensen
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