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Our reviews

  5  
115 reviewsacross 25 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, reliable, detail-oriented, well-prepared, supportive, local expert, clear communication.
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Seller review
Letter of Thanks
about 2 years ago
Letter of Thanks

Dear Caroline and Steve, I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for your outstanding efforts and dedication in selling my property. Your hard work and attention to detail truly made all the difference, and I am incredibly grateful for everything you have done. From the very beginning, you provided an honest and realistic appraisal of the property, setting the stage for a successful sale. Your advice and coordination of pre-marketing preparation work, including painting, patch-up work, lighting replacements, landscaping, and staging, were instrumental in showcasing the property in its best light and attracting potential buyers. I especially appreciated the meticulous weekly reports and up-to-the-minute updates you provided throughout the process. Your attention to detail in all aspects of the sale was evident, and it gave me great confidence that my property was in capable hands. Your excellent communication skills and effective management of buyers were key factors in the success of the sale. I was impressed by your willingness to collaborate with other agents and offer them a generous split, a gesture that sets you apart from the rest. Overall, I cannot thank you enough for your hard work, professionalism, and dedication. Thanks to your efforts, my property sold for 14% above the CV price, exceeding all expectations. I would not hesitate to recommend your services to anyone in need of a top-notch real estate team. Thank you once again for everything you have done. I wish you continued success in all your future endeavors. Warm regards, Nina

Caroline Yau
Seller review
A dedicated agent
about 2 years ago
A dedicated agent

We appreciate all your help in selling our home. Your marketing strategies, negotiation skills, and attention to detail made the process easy and lucrative for us, and we couldn't be happier we chose you to sell our property. We will refer you and Steven to my friends, family, and colleagues who need real estate assistance in the future. Thank you again for your hard work and expertise. You're a rock star! Qun and Jason

Caroline Yau
Buyer review
Hardworking professionals ensuring the work is done right
about 2 years ago
Hardworking professionals ensuring the work is done right

Caroline and Steve have been extremely communicative and helpful in understanding the process and always checking in to make things are ticking along no matter the time, I’m grateful for the work they did to make this a reality and the smooth process it was, making communication easy and always answering my queries.

Caroline Yau
Seller review
Experienced agents who go the extra mile to deliver a great result - and lovely people to deal with
about 2 years ago
Experienced agents who go the extra mile to deliver a great result - and lovely people to deal with

As overseas vendors we particularly required sales agents with a strong track record and that we could absolutely trust. From the outset Steve & Caroline provide us with great market intelligence and solid advice. We really liked their well informed conviction which we know is backed up be their deep experience. They couldn’t have been more helpful & communicative throughout the sales process and went above and beyond our expectations in so many ways. Through relationship building on the buyer side they were able to deliver a fantastic result for us at auction - in a very tough market. We have no hesitation in recommending Steve and Caroline - hugely effective and great people to have on your side

Caroline Yau
Buyer review
Feeling Blessed
over 2 years ago
Feeling Blessed

We are delighted to celebrate our 9th anniversary living in our little Dream Palace. No words can express our thankfulness to Caroline & Steve, they worked extra miles to find a "HOME" for us! A "PERFECT HOME" & a "HOME SWEET HOME" for us nine years ago!

Caroline Yau
Seller review
Very good experience
over 2 years ago
Very good experience

Caroline and steven working very hard for sell our property , very detail on each task . Recommended

Caroline Yau
Seller review
Going the Extra mile is standard service!
over 2 years ago
Going the Extra mile is standard service!

Steve and Caroline are the epitome of superior service. At every step they were supportive, honest and made every effort to get the best outcome for our property. Communication is a major strength of their agency with a willingness to ensure the property is presented to its maximum. Their contacts and advice were spot on in every area with Steve exhibiting his experience and extensive property contacts.

Caroline Yau
Seller review
Highly recommend.
over 2 years ago
Highly recommend.

Caroline & Steve were an amazing team to deal with when selling our house, they were knowledgeable & made the process as easy as possible . They were professional, friendly & focused on getting the best result for us. We highly recommend working with Caroline & Steve.

Caroline Yau
Seller review
Fantastic Service
over 2 years ago
Fantastic Service

Their market knowledge was up there and they advised me and assured me when I needed it and I certainly needed it . I am very grateful for their help and l will certainly recommend them to anyone l know who is to sell. Many thanks to you both, Boston and I will miss you !

Caroline Yau
Seller review
Ultimately Professional, Experienced and Hardworking! Absolutely Delighted, Happy and Pleased!!
over 2 years ago
Ultimately Professional, Experienced and Hardworking! Absolutely Delighted, Happy and Pleased!!

We are absolutely delighted to have our house sold by Caroline and Steve. They are very experienced, knowledgeable and are both extremely hardworking. They knew exactly what to do at every step of the process and gave us excellent guidance along the way. Being the owner of a huge sized house where we had tailored built for our family, we knew from day one that this is a challenging house to sell. Caroline and Steve had shown us their confidence and were very respectful to our family as it was very hard to let go of a house that was built with love. They are ultimately professional in every aspect of the process; they kept us informed and everything were transparent. Caroline and Steve are exceptionally helpful and are very responsive to our calls and messages. The entire process would be so different without them. As their slogan says “The DIFFENENCE is in the DETAIL”, which is so true. Caroline and Steve are always our exclusive agents. We would highly recommend Caroline and Steve to anyone.

Caroline Yau
Seller review
Most experienced, detailed real estate professional
over 2 years ago
Most experienced, detailed real estate professional

We sold our house with Caroline and Steve’s help. During the whole process, Caroline and Steve has shown us they are incredibly experienced, methodical and detailed. They have provided valuable advices. Most important, Steve and Caroline always seem to help you sell your home at a good price with a smooth process

Caroline Yau
Seller review
Most experienced, detailed real estate professional
over 2 years ago
Most experienced, detailed real estate professional

We sold our house with Caroline’s help. During the whole process, Caroline has shown us she is incredibly experienced, methodical, detailed. She takes great care of her clients. and most importantly, she could help you achieve great results with selling your homes in a very smooth process

Caroline Yau
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