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Our reviews

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117 reviewsacross 26 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, reliable, detail-oriented, well-prepared, supportive, local expert, clear communication.
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Seller review
Exceptional agents
over 1 year ago
Exceptional agents

We had a really tough situation on our hands, and Caroline and Steve came through for us at the last minute. They jumped in without hesitation and handled everything like pros. They're amazing at negotiating and know exactly when to seize the right opportunities to close the deal. Thanks to their skills, everything went smoothly and we got the outcome we were hoping for. Honestly, we'd hire them again in a heartbeat. They're that good.

Caroline Yau
Seller review
Smooth and Successful Sale Thanks to Caroline and Steve
over 1 year ago
Smooth and Successful Sale Thanks to Caroline and Steve

We recently sold our house in Royal Oak unconditionally with the help of Caroline and Steve, and we couldn’t be happier with their services. Having relocated back to England, we entrusted them with everything—from preparing the property for sale to managing the entire transaction—and they exceeded our expectations. This was actually the second house we sold with Caroline. A few months ago, she successfully helped us sell another property, and her professionalism and expertise made it an easy decision to trust her again to sell our second house while we were overseas. Caroline and Steve were incredibly helpful and trustworthy throughout the entire process. They provided regular updates, keeping us informed of progress on a near-daily basis, and shared detailed weekly reports. This consistent communication gave us great confidence, even from afar. Their professionalism, dedication, and expertise made the sale smooth and stress-free. We highly recommend Caroline and Steve to anyone looking to buy or sell property. They truly deliver exceptional service!

Caroline Yau
Buyer review
Unbeatable Team
over 1 year ago
Unbeatable Team

Unbeatable Team with Unparalleled Results!!! Thank you so much Caroline and Steve for going above and beyond what is necessary to close the deal and push it to the finish line. From start to finish, you guys had impeccable communication, and valuable advice that helped me secure my investment properties. You will not find a more hardworking team who constantly replies and works all the way until midnight for you! Highly recommended with absolutely no reservations - A++++ and will be using this team as my buyer's agents for many years to come!

Caroline Yau
Seller review
Next-Level Real Estate Service: Caroline and Steve Made It Happen!
over 1 year ago
Next-Level Real Estate Service: Caroline and Steve Made It Happen!

We are incredibly grateful for the outstanding service provided by Caroline and Steve from Ray White. After deciding to sell our property, their professionalism and dedication made a world of difference compared to our previous experience. They recommended an excellent staging company that transformed our home, highlighting all its best features. Their attention to detail was truly impressive—they not only anticipated everything we could think of but also took care of things we hadn’t even considered. This level of thoughtfulness and care was remarkable. Caroline and Steve personally attended every open home, ensuring everything went smoothly. This hands-on approach was crucial to the successful sale of our property. Their communication, patience, and efficiency throughout the process gave us complete confidence. If you’re looking for a professional, reliable, and genuinely committed real estate team, Caroline and Steve are absolutely the best choice! We wholeheartedly recommend them!

Caroline YauSteve Williams
Seller review
Absolutely stoked
almost 2 years ago
Absolutely stoked

I am thrilled to share my exceptional experience with Caroline and Steve during our recent property sale. Their expertise and dedication were truly outstanding. Caroline and Steve crafted a highly effective campaign that showcased our property in the best possible light, resulting in a swift and successful sale. Their deep knowledge of the market, combined with their proactive communication, made the entire process seamless and stress-free. I highly recommend Caroline and Steve for anyone seeking a top-notch real estate professional who delivers exceptional results.

Caroline Yau
Seller review
Outstanding service, great results
almost 2 years ago
Outstanding service, great results

We cannot recommend Steve and Caroline enough. Their commitment to getting our house sold was evidenced by excellent communication and reporting throughout the process, proactive engagement with prospective buyers and ultimately achieving an above-market sale price for our property. Caroline and Steve's clients benefit from their deep experience and strong relationships. They went above and beyond throughout, including facilitating pre-sale renovations and staging. We were delighted with our sale result but we were so impressed with Steve and Caroline that we would be strongly recommending them to others even if our house didn't sell at auction.

Caroline Yau
Seller review
Honesty and Integrity
almost 2 years ago
Honesty and Integrity

Caroline and Steve recently sold our property at auction. After reading reviews of the best real estate agents operating in our area, it very quickly became clear to me that the best team to get on board for a 'best in class' process and outcome were Steve and Caroline. From the very first meeting I could see that they were extremely professional, experienced, honest and hard working. They had exceptional insight into the current property market, how to market a property, how to treat a vendor, how to treat potential buyers (and gain a good amount of quality information from them) and how to be extremely decent people to deal with. I never had a single doubt that they were both doing their very utmost to get our property sold unconditionally for the best price in the smallest amount of time. I would have no hesitation in recommending Caroline and Steve to anyone looking to sell their property, and I would definitely approach them to excel once again at any future property sales that we may have in the future.

Caroline Yau
Seller review
Sale of  my property.
almost 2 years ago
Sale of my property.

I have dealt with Caroline and Steve before, they are always a friendly, happy and confident team. Through this recent sale, they were very thorough and reliable. They managed all the renovation arrangements so that the house was ready on time for viewing with excellent results. When there were multiple offers for the house, they updated me thoroughly on each offer. I am very happy having Caroline and Steve as my agents and will definitely have them as my agents in the future and will definitely recommend them to my friends. Mabel Fung

Caroline Yau
Seller review
Outstanding Agents
almost 2 years ago
Outstanding Agents

Caroline and Steve market appraisal is very up to date and accurate in valuation of your property Both have the people skills and communication skills to get the right buyer to your property and also to close the deal Both will work hard to get the price possible for you regardless which type of stage the property market is in. They will go the extra mile for you in order to make your property looking 100% good for the open home

Caroline Yau
Buyer review
Prompt, and professional service!
almost 2 years ago
Prompt, and professional service!

Caroline and Steve are very prompt at following up on our requests and communication is very good between us and the vendor, overall the experience is superb!

Caroline Yau
Buyer review
Very happy buyers
about 2 years ago
Very happy buyers

Caroline made the buying process very easy and was very supportive post-purchase too.

Caroline Yau
Seller review
Above and Beyond
about 2 years ago
Above and Beyond

Caroline and Steve have been incredible in the process of me selling my house. To say the least they have been patient, accommodating, efficient and incredibly understanding throughout the whole process. They’re not agents who just want to “make a deal” but they care about your situation, they think for you while also balancing the market needs/trends to make sure you are looked after, updated with trends and know what to expect. They are very effective communicators and attentive to your needs. In summary, they go above and beyond and would definitely return to them to buy or sell houses. Thank you Caroline and Steve for your time, effort and hard work on helping me sell my house.

Caroline Yau
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