From the open homes through to the auction, Pam was professional and experienced showing excellent knowledge of the market. We thoroughly recommend Pam and her team. Thankyou Pam for all your efforts.
Pam Holley
Brent and his team always kept us up to date on what was going on with our property, we quickly changed tack when necessary. We find them a young fun innovative team. They are our first pick.
Brent Bastin
Thankyou Brent and your team. You were amazing to deal with, you kept in touch, and kept us in the loop all the way through. So efficient and professional.
Brent Bastin
We first contacted Brent about eight months before selling to get a feel for the market. Brent was helpful and followed up when he said he would. When it came to finally selling, we had quite specific requirements, and Brent was able to complete the deal with these in place. Brent has built a great team around him, and we can't speak highly enough of their communication, professionalism and prompt response to any and all queries. Everything about our selling experience has been well managed and faultless. Brent himself is personable and knows his stuff. In a market where many agents never got back to us and mucked us round, it was refreshing to deal with an agent who wants to help you achieve your real estate goals. We wouldn't hestitate to recommend Brent and his team for either buying or selling a property.
Brent Bastin
We really enjoyed working with James. He listened to what we needed and how we wanted to structure the sale and did exactly what he said he would, plus more. Would definitely do business with James again.
James Bell
Khalid managed a very quick sale of my elderly fathers house in a tough market. Very easy to work with Khalid which meant the sale was well managed and the team at Tremains were very professional. In the end Khalid helped reduce the stress levels during a very difficult period for our family.
Khalid Qadri
Sold at the auction. Result.
Brent Bastin
Selling the house wasn’t as simple as call up an agent and Chuck it on the market, you’re lucky if it is. For us we had several agents view our property, some with similar commission rates some with the same experience and some cheaper. Brent saw the potential in the property and gave us awesome advice that others had said not to touch the property and let others make the improvements. So after our initial meeting April 2021, we followed Brent’s advice and it definitely paid off. From previous experience and the money we spent doing up the property we certainly made much more than if we had left it for others to do, and with the market in this current state, that’s no mean feat. We were still under no obligation to go with Brent but felt that he had the best take on the market. Apart from his expertise, it’s clear that he is happy to take the time to just listen. We must have had conversations where there was little to do with the sale of the property but just getting to know us and what we were really about. Brent’s team is just like that. They listen, reflect and give honest appraisals. Due to Covid issues we also dealt with Andre as well as others in the team. Andre is just as driven, hard working and nothing seemed like too much of an ask. On the team that Brent runs, I haven’t come across that level of great communication even as a teacher. We were kept up to date tirelessly and as my wife mentioned to them, that personal touch of leaving voice memos was a great personal touch in the WhatsApp message centre. Hearing their voices and the excitement they conveyed rather than just reading a text meant a huge deal to us as people who work in a peoples centred environment. Needless to say, all their hard work in the background paid off for us in so many ways, not just financially. It all felt pretty effortless- apart from the continual tidying for open homes and private viewings- we will always be in their debt. Great team, great work ethic, great people.
Brent Bastin
They communicate well , their marketing is tops, and the sales and negotiation skills are superb! Their knowledge of their primary market - the Lakes - is second to none Brent sold our home to us, and has now sold it for us, We would not hesitate to use the Bastin Group again! Literally nothing is too much trouble for them. They are total professionals
Brent Bastin
We ourselves have worked twice now with Brent and his Team after observing the successful sale of a parent's home. They are professional, provide attention to detail, quick to respond to queries, very organised and work as a team. Everyone plays their part and does it well. Thankyou Brent, Andre and the BB Team for a successful sale.
Brent Bastin
Deborah explained the market and answered any questions about the auction process clearly. She tried hard to achieve our goal and was positive through out the process
Deborah Peake
We basically sold our house in under a week so Brent and his team did a great job. I found using Whatsapp was a fantastic way of communicating with the whole team and the whole process was pretty seamless really. Would we use Brent again to sell? Yes absolutely we would
Brent Bastin
