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Our reviews

  5  
706 reviewsacross 35 different locations, showing 12.
about 4 years ago
Very honest and knowledgeable

We found selling our home was very easy with Pam from start to finish, Pam was always honest and has a vast amount of knowledge in the industry. Thank you for helping us to achieve our goal of getting our little slice of paradise being semi-rural

Pam Holley

Pam Holley

  4.9   (65 reviews)
about 4 years ago
Positive attitude and friendly smile.

Really enjoyed working with Brent and his Team (Steph,Andre,Amy and Jesse).They we’re not only fun but they were absolutely professional and knew what they were doing. We would recommend Brent and his Team to anyone looking to sell.

Brent Bastin

Brent Bastin

  5   (448 reviews)
about 4 years ago
Excellent in every respect

From the beginning of engaging Brent, James & team, to the sale of our property there was excellent communication, feedback and engagement with us and the interested buyers. Totally recommend

Brent Bastin

Brent Bastin

  5   (448 reviews)
about 4 years ago
Best in the Business!

We live out of town; Brent and his team managed the full sales process from cleaning and staging, to handing over the keys to the new owner. Some of the things we appreciated most were having access to Brent's trusted local contacts (the staging was mind-blowingly good) and also the communication (use of Whatsapp; the frequency and quality of information was top-notch). The small touches were done really well too, for example Brent took a box of beers to our tenant as compensation for any inconvenience when he completed a market appraisal on the property. Would highly recommend Brent and his team and have already done so - Brent sold a relative's home too, on my recommendation. Look no further!

Brent Bastin

Brent Bastin

  5   (448 reviews)
about 4 years ago
No 1 Agent in Tauranga

Brent was extremely knowledgeable and a great salesman. We didn’t quite get what we were after but did manage to close the sale

Brent Bastin

Brent Bastin

  5   (448 reviews)
about 4 years ago
Professional and supportive

I always found Deborah to be professional, efficient and personable. She responded promptly to my queries and I really appreciated her advice when negotiating requests from the purchaser. I always felt she had my best interests at heart and understood my situation. I would have liked more regular 'check ins' during the second part of the process i.e awaiting info about the purchaser's builders report, even if to say 'no news'. Also, I think the intial appraisal was a bit high in a changing market, so perhaps calling this earlier and adjusting things sooner would have been helpful. In saying this, the market was unpredictable and no one really knew which way things were turning.

Deborah Peake

Deborah Peake

  4.9   (25 reviews)
about 4 years ago
Very professional, excellent marketing nous

Brent was very professional, and had good marketing skills. His knowledge of the local market gave off very positive vibes, and he was always positive, even in a market that was starting to show signs of difficulty. He and his team were good communicators and kept me up-to-date with all relevant information. Had the utmost confidence that he would achieve a good result.

Brent Bastin

Brent Bastin

  5   (448 reviews)
about 4 years ago
Professional team

Brent's team were a pleasure to deal with...especially Andre

Brent Bastin

Brent Bastin

  5   (448 reviews)
about 4 years ago
The Only Team to Sell Your House Through

Selling your house through a global pandemic and an uncertain time means the market is constantly changing - The Bastin Group (Brent, Andre, Amy, Steph & Co) have completely adapted their marketing style to suit the current climate as well as bringing complex knowledge of the forever changing market trends. Not only are Brent & Andre great agents, they are friendly, approachable and genuinely great people to work with. Behind the scenes Amy & Steph (and the rest of the Bastin Group) are incredibly efficient and also incredibly easy to deal with. During a period which is naturally stressful, Bastin Group make your experience seamless and for us, stressless. We purchased our house through Andre & Brent, so was a no-brainer to sell with them too. We highly recommend this team to anyone wanting to buy or sell!

Brent Bastin

Brent Bastin

  5   (448 reviews)
about 4 years ago
Great experience

Very smooth and uncomplicated purchase. Great communication, his whole team was great, Andre and Jesse were fantastic.

Brent Bastin

Brent Bastin

  5   (448 reviews)
about 4 years ago
100% professionalism

When signing up with Brent, we knew we would not be disappointed. Brent is a very knowledgeable professional agent. He knows the market and guided us through the sale of our home with the results we had hoped for. The communication was exceptional. The whole experience faultless. We would highly recommend Brent, Andre and their team

Brent Bastin

Brent Bastin

  5   (448 reviews)
about 4 years ago
Absolutely professional and friendly

Brent and his team have been absolutely amazing in their professionalism with us as clients. Always helpful and nothing is a problem for them. We found their areas of expertise extremely helpful. We would recommend them to any potential sellers/buyers in achieving their dreams. Thank you all for your amazing support; John and Heather Peters

Brent Bastin

Brent Bastin

  5   (448 reviews)
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