Scott was amazing to deal with from pre-listing, through to the actual signed agreement. He gave us frequent updates through the sale period and we felt very confident in his ability. My only disappointment is that after we signed the sale agreement, we never heard back from Scott. On our day of settlement, our house sale ‘fell over’ due to our buyers being unable to settle, and therefore us being unable to settle on our new house. This lead to a VERY emotional and unsettling period over Xmas and New Year where we were literally camping in our house with all our furniture in the garage (after the movers had to return it) unsure of IF or WHEN our house will settle. Again, we heard nothing from Scott. This was really disappointing to us. We knew there was nothing he could do, but it felt like he literally ditched us as soon as he got his commission. It would have been nice to hear from Scott either on the day we were meant to settle or sometime shortly after. To this day - almost a month after our initial settlement date, we have not heard from Scott. Aftercare is really important in business.

Scott McElhinney






