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Our reviews

  4.9  
1194 reviewsacross 50 different locations, showing 12.
Seller review
Easy to work with and excellent communication
about 1 month ago
Easy to work with and excellent communication

We had a great experience working with Diana and her team. From the beginning, communication was always easy, clear and prompt, and Diana kept us well informed throughout the whole process. We were really happy with how quickly she was able to get our property sold and appreciated all of her advice and support along the way. Selling a home can be stressful, but Diana made the process feel straightforward and was always easy to get hold of when we had questions. We would happily recommend Diana and Team Cussen to anyone looking to sell their home. Thanks again for all your help getting Russell Avenue sold

Diana Cussen

Diana Cussen

  4.9   (315 reviews)
Buyer review
Kindness And Professionalism!
about 2 months ago
Kindness And Professionalism!

We appreciate the kindness and professionalism both Jason and Luke extended to us during the recent search for our new home. Their communication was prompt and every question was treated with respect. They got us prompt access to the property for building inspection, quickly got us answers from the vendors to the information we needed. LIM, council property bag etc were available promptly. I found they listened and work with us through negotiations to reach an agreement we could live with. We are from the other side of Auckland and became aware of the larger network of Barfoot and Thompsons Pukekohe which supported us during a time crunch and we are appreciative of that too. There have been no delays in what has been a seamless process. Thank you for your hard work Jason and Luke - We now look forward to moving day!

Jason Tabrum

Jason Tabrum

  4.9   (96 reviews)
Buyer review
Kindness And Professionalism!
about 2 months ago
Kindness And Professionalism!

We appreciate the kindness and professionalism both Jason and Luke extended to us during the recent search for our new home. Their communication was prompt and every question was treated with respect. They got us prompt access to the property for building inspection, quickly got us answers from the vendors to the information we needed. LIM, council property bag etc were available promptly. I found they listened and work with us through negotiations to reach an agreement we could live with. We are from the other side of Auckland and became aware of the larger network of Barfoot and Thompsons Pukekohe which supported us during a time crunch and we are appreciative of that too. There have been no delays in what has been a seamless process. Thank you for your hard work Jason and Luke - We now look forward to moving day!

Luke Jupp

Luke Jupp

  5   (82 reviews)
Seller review
Awesome communication throughout the listing/sale
about 2 months ago
Awesome communication throughout the listing/sale

Chris was awesome to deal with on our recent house sale, hes kept us updated the whole way through and clearly explained the whole process and changes as we went along. Overall great agent to have selling our house!

Chris Courteaud

Chris Courteaud

  5   (67 reviews)
Seller review
Professional and excellent communication
about 2 months ago
Professional and excellent communication

We would highly recommend Louise to anyone looking to sell their home. Louise helped us sell our dad’s house, and from start to finish she was absolutely fantastic to deal with. She was incredibly professional, patient and accommodating, and her communication throughout the whole process was excellent. We always felt informed and knew exactly what was happening, which made the whole experience so much easier for us. Louise went above and beyond to make the process as smooth and stress-free as possible. Even while she was on holiday, she continued to work behind the scenes and made sure everything kept moving along — which really showed just how committed she was to getting the best result for us. Selling our Mum and Dad’s house was an emotional process for our family, and having someone as caring, understanding and reliable as Louise guiding us through it made such a difference. We are extremely grateful for all her hard work, dedication and support, and would have no hesitation in recommending Louise to anyone wanting a fantastic real estate agent. Thank you, Louise!

Brendon & Louise Moore

Brendon & Louise Moore

  5   (217 reviews)
Seller review
Positive, professional, straight forward, no nonsense, great result
about 2 months ago
Positive, professional, straight forward, no nonsense, great result

Being this my first time selling a property I spoke with a number of different agents in the Franklin area. Ankush Bajaj was steps ahead of the rest. I could tell straight away he has done his homework. Due to his wealth of knowledge not only of the Franklin area but the market and where its sitting, he knew exactly what buyers to target and what strategy would work the best. Personality wise Ankush is very professional whilst friendly and was positive throughout the process. Communication and updates were frequent and at no point was I left wondering what was going on. No waffle, no nonsense, great negotiator which lead to an overall great result that im happy with. I would highly recommend Ankush and would definitely use him as an agent on the next one.

Ankush Bajaj

Ankush Bajaj

  4.9   (61 reviews)
Seller review
   Honest and Professional Throughout
about 2 months ago
Honest and Professional Throughout

We had a really good experience working with Scott to sell our first home. As first-time sellers, there was a lot we didn’t know about the process, but Scott was always approachable and happy to answer questions, even when we weren’t sure if they were silly questions. His communication was generally prompt, professional and detailed, and after each open home he would keep us updated with numbers through the door and feedback from buyers. The market was challenging and the negotiation process wasn’t always easy, but Scott remained professional and honest throughout. We never felt pressured into accepting an offer and appreciated that he was upfront with us. We were also very impressed with the wider team. Everyone we dealt with was easy to work with and the whole campaign ran smoothly. Scott was very upfront about advertising costs and what he felt was worthwhile, and his recommendation for our home staging worked out really well. Overall, we found Scott professional, honest and easy to deal with. Selling a house for the first time can be a pretty daunting process, but we always felt we could contact him when we needed to. We’d be happy to use Scott again in the future.

Scott McElhinney

Scott McElhinney

  4.9   (158 reviews)
Seller review
Great Mahi!
about 2 months ago
Great Mahi!

Great mahi from Jason and Luke. Fantastic communication, guidance and got our house sale through the gates. Highly recommend the duo to all and will continue to use the team for any future endeavours!

Jason Tabrum

Jason Tabrum

  4.9   (96 reviews)
Seller review
Great Mahi!
about 2 months ago
Great Mahi!

Great mahi from Jason and Luke. Fantastic communication, guidance and got our house sale through the gates. Highly recommend the duo to all and will continue to use the team for any future endeavours!

Luke Jupp

Luke Jupp

  5   (82 reviews)
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