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Our reviews

  5  
393 reviewsacross 41 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, friendly, reliable, honest, supportive, clear communication, local expert.
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Seller review
Fantastic Service
over 2 years ago
Fantastic Service

Sue and Owen are amazing to work with. They took time to understand our needs and did their best to help us navigate through what can be a very stressful time. They went way beyond what I would expect of a Real Estate agent and felt they genuinely cared about us and making our experience as stress free as possible. Would highly recommend them to anyone looking at buying or selling a house.

Sue Matete

Sue Matete

  5   (137 reviews)
Seller review
Smooth and Easy Sale
over 2 years ago
Smooth and Easy Sale

Gurpreet Hayer worked with Fiona Liu for the sale of our property. We found him to be professional and respectful. Regarding an important point in the advertising of our property he listened to our concern and provided helpful guidance. We especially appreciated his careful and respectful approach in his communication and dealing with us. Its a pleasure to deal with good agents! We recommend team Gurpreet and Fiona.

Gurpreet Hayer

Gurpreet Hayer

  4.9   (30 reviews)
Seller review
Smooth and Easy Sale
over 2 years ago
Smooth and Easy Sale

Fiona was recommended by a friend as a professional, honest and a hard-working agent. Thats exactly what we experienced. Easy to communicate with, prompt with her replies, ready to answer your questions! She listens to your concerns and works accordingly. Our home was on the market just 6 days when offers arrived and we signed! Her knowledge of the market, buyer pool, and price expectation was spot on! It can be stressful to sale your home, working with good agents make a difference! We recommend team Fiona Liu and Gurpreet Hayer.

Fiona Liu

Fiona Liu

  4.9   (31 reviews)
Seller review
Knowledgeable and friendly.
over 2 years ago
Knowledgeable and friendly.

I found that both Sue and Owen went out of their way to be helpful at any time. They were thorough in all their details. Checking that everything was done according to plan. I would definitely recommend them as both sales persons for both buyer and seller.

Sue Matete

Sue Matete

  5   (137 reviews)
Seller review
Selling Our House.
over 2 years ago
Selling Our House.

We found Sue and Owen very pleasant to work with and very knowledgeable regarding land values, guiding us through the process of selling in the current market and keeping us regularly informed of the progress throughout the sale. They were both very approachable if we had a query and we appreciated their advice which was most helpful. They both work in a very professional manner, and we would certainly recommend them as agents.

Sue Matete

Sue Matete

  5   (137 reviews)
Seller review
Marvellous!!!
over 2 years ago
Marvellous!!!

Can’t recommend this team highly enough… always available and always helpful through a difficult and stressful time selling the family home of 60 years.

Mary McDonald

Mary McDonald

  4.9   (10 reviews)
Seller review
Thrilled with the result from agents who genuinely care
over 2 years ago
Thrilled with the result from agents who genuinely care

We recently had the pleasure of working with Sue and Owen to sell our house in Wattle Downs, and we couldn't be more thrilled with the results. In a challenging and uncertain market, they managed to successfully sell our property at auction just three weeks after it hit the market. From the outset, Sue and Owen demonstrated a deep understanding of the real estate landscape, particularly in navigating the uncertainties that characterized the market at the time. Their expertise and confidence were apparent as they crafted a tailored strategy to showcase our property's strengths and generate interest. What truly set Sue and Owen apart was their proactive and dynamic approach. Within the first week, our house was beautifully presented online and offline, capturing the attention of potential buyers. Their marketing efforts were strategic and effective, creating a buzz around our property despite the market challenges. They skilfully guided us through the auction process, explaining each step and ensuring we felt comfortable and informed. Their commitment to transparency and communication was evident, as they kept us updated with regular progress reports and feedback from potential buyers. The auction day itself was a testament to Sue and Owen's negotiation skills and market savvy. Despite the uncertainties, they created an environment that encouraged competitive bidding, ultimately leading to a successful sale that exceeded our expectations. We couldn't be happier with the outcome, and we attribute this success to Sue and Owen's dedication and expertise. Throughout the entire process, Sue and Owen exhibited a level of professionalism and client care that is truly commendable. They were always available to answer our questions, address concerns, and provide guidance. Their friendly and approachable demeanour made the selling experience not only smooth but also enjoyable. Sue and Owen exceeded our expectations, and we wholeheartedly recommend them!

Sue Matete

Sue Matete

  5   (137 reviews)
Seller review
Excellent
over 2 years ago
Excellent

Sue & Owen were brilliant. They are both very experienced in their field of work & very professional in all that they do. Nothing was ever a problem & always had time to talk. Great at putting us at ease about the whole process. Highly recommend

Sue Matete

Sue Matete

  5   (137 reviews)
Seller review
Professional, knowledgeable and genuine
over 2 years ago
Professional, knowledgeable and genuine

Sue Matete and Owen Roberts were an absolute delight to work with! From our initial meeting to the closing, Sue and Owen exhibited an exceptional level of professionalism, knowledge and dedication to selling our home. They were both very realistic and honest in their approach and kept us updated every step of the way. I would highly recommend Sue and Owen to anyone looking at selling or buying a property. They both are a true asset to the real estate industry and we are very grateful for the outstanding service they provided.

Sue Matete

Sue Matete

  5   (137 reviews)
Seller review
Such an above and beyond experience underpinned by "Super Agents" Sue and Owen
over 2 years ago
Such an above and beyond experience underpinned by "Super Agents" Sue and Owen

In November 2022, having made the decision to sell our home in Wattle Downs, we engaged with Barfoot & Thompson sales partners Sue Matete and Owen Roberts. Sue and Owen were such a pleasure to deal with. They are an incredible highly skilled team to work with. We were kept fully informed and abreast of the marketplace at all times. Their communication style is very friendly, caring, open and honest. They were totally professional in every respect, throughout the campaign. Such an enjoyable zero -stress experience. We highly recommend Sue and Owen Thanks for the opportunity.

Sue Matete

Sue Matete

  5   (137 reviews)
Seller review
A really easy experience with a great outcome
over 2 years ago
A really easy experience with a great outcome

We chose Sue Matete as we knew she had been a top Salesperson in our area for many years. We found her to be far beyond anything we had heard about her and her reputation. She always went above and beyond with everything she did. As we were absentee owners she went of her own volition to check our house after heavy rain. She organized electrician and plumber visits and opened up the house for these trades people. We would highly recommend Sue for anyone wanting a wonderfully friendly, helpful trustworthy and honest person to sell their house for them.

Sue Matete

Sue Matete

  5   (137 reviews)
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Barfoot & Thompson - Manurewa
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