I found Richard friendly and approachable, he listened and understood my goals and expectations with selling my house. He was prepared to keep things real and explain what I needed to do to present my house in the best possible way for buyers. With some challenges faced Richard was always there to listen, help and offer advice and in the end, we got a great result. I enjoyed working with Richard and his team and would definitely recommend them to others. It made the process less scary having great advice and support.

We feel very lucky to have Kristina help us go through the house purchase. She has shown extra attentiveness, patience and high professionalism throughout the whole process. Thank you, Kristina

We thought carefully about who to connect with regarding the sale of our parents’ home. Richard Hartles and the team from Lugtons really stood out for us, so we made the call and shortly after, we sat down and had a nice easy conversation about the journey that was before us. Richard has been a pleasure to deal with all the way through the process, and we love that he is honest, professional and easy-going. He works with excellent timely communication, with transparency and integrity, and no questions were too dumb or too hard. His expertise, professional competence and knowledge of the market meant that we had an offer on the table in the first week after listing, which delivered an outstanding result for our family. We would also like to thank the team members who work alongside Richard to ensure that vital aspects like marketing and coordinating with third parties were well-executed. The experience has been so good that we will also connect with Richard and his team for our future sale and purchase. Thanks again Richard, and well done. 😀

Dealing with WeiSen and his team was a pleasure. The professionalism was top class but the genuine care and interest in our family was something we were not expecting and it made a difficult process much easier to walk through. Can't recommend these folks highly enough!

Blair & Kristina have been excellent to deal with from the moment they appraised the property right through till after it sold there communication and knowledge has been amazing every step of the way I would highly recommend them to anyone thinking of selling or buying.

An excellent knowledge of the market and marketing extremely well done

Richard and Hugo were friendly, efficient, and really went above and beyond for our family.  They managed to generate multiple offers on our property right from the first open home, which is impressive in this market at the moment. It's great that they have such a strong team and understood exactly what needed to be done. Their hard work paid off, and the marketing video they skillfully created was amazing and we can keep for our memories of our first home.  Communication is key, and it's wonderful that they kept us informed throughout the process. And on top of selling our house, they also helped us find and secure our new place to call home. They truly did an outstanding job! We cannot thank Richard and Hugo enough!! Thanks again team! Cheyenne and Meshach 🎉

Hugo & the team went above and beyond to make the process of selling and buying a home as easy as it possibly could. Communication was outstanding and he was always there to support us. We highly recommend Hugo for your real estate needs. THANK YOU SO MUCH

We used Kristina to sell our first home and she was great, from start to finish. She kept us in the loop, gave great advice and was consistently available for any queries we had. I would highly recommend Kristina and the team to anyone looking to sell their home!

Hugo & the team went above and beyond to make the process of selling and buying a home as easy as it possibly could. Communication was outstanding and he was always there to support us. We highly recommend Hugo for your real estate needs. THANK YOU SO MUCH

Richard and the team sold our home. They have great knowledge of the market and were professional to deal with. Having Lisa walk through the home and give us tips on how to present the home prior to listing was a valuable experience.

Richard was great at working around our busy schedules and made the sale process and communication as easy as possible. We felt well looked after and he worked hard to get so many potential buyers through our home. We would definitely recommend him and his team.