Josh was very responsive in reply to my messages, always answering every question I asked. The sale was completed fairly quickly from when we went market but unfortunately not quite the price we were after but it was close. Overall we were happy with the outcome and it ment we were able to move on to our next home.
Team Lin Ma
We honestly couldn’t recommend Murray and Karen highly enough. Buying a home is a huge decision, and having them in our corner made the entire process feel so much easier and less stressful. We had quite a specific and niche list of things we were looking for in a property, and they never made us feel like our expectations were too difficult. They took the time to really understand what mattered to us and were incredibly patient as we searched for the right home. Their knowledge of the market was fantastic, but what really stood out to us was how genuinely invested they were in helping us find a home that was right for our family. They were always responsive, honest and incredibly supportive, and we felt like they were truly advocating for us throughout the whole process. There were plenty of moments where buying a house felt overwhelming, but having Murray and Karen guiding us through everything gave us so much confidence. They went above and beyond, were always happy to answer our questions (no matter how many we had!), and made us feel supported every step of the way. We’re so grateful for all their hard work, patience and dedication in helping us buy our first home.
Murray Groves
Working with Jagdip was an absolute game-changer for our property search. As buyers navigating a tight budget and a stressful market, having someone in our corner who genuinely listened to what we needed made all the difference. Jagdip was patient, incredibly knowledgeable, and always kept our best interests at heart without ever making us feel rushed or pressured. He saved us so much time, handled the communication seamlessly, and gave us the confidence to secure our home. We couldn’t have done it without him and would highly recommend their services to anyone looking to buy!
Jagdip Bal
Overall, our experience with Lin Ma was positive. She was professional, patient, and communicated clearly throughout the sales process. She provided many practical and useful suggestions regarding the refurbishment of the house and also assisted with inspections as we stay out of town. In addition, she helped look after the property both before and after the sale, and we are happy with the final outcome. There were, however, a few areas where the experience could have been improved: Lin was away on holiday for a couple of weeks shortly after the auction, but we were not aware of this in advance. After the property passed in at auction, we needed to negotiate with a group of potential buyers. As Lin was overseas and the time difference made communication more difficult, it was challenging for us at times, particularly as she had been handling the earlier discussions with the buyers. Fortunately, Logan was very supportive during this period and helped us through the negotiation process. The EQC Deed of Assignment was not transferred into our names prior to the sale, and we were unfamiliar with the requirement when it was raised by the buyers' solicitor. This resulted in a short delay before the contract could become unconditional. Logan kindly assisted by contacting the Natural Hazards Commission to help resolve the matter promptly. During the buyers' request for a price reduction, Lin advised that the offer was already a strong one given the current market conditions. We appreciated her perspective. Logan also proactively communicated further with the buyers' agent, and through those discussions the sale was ultimately completed without any reduction to the agreed price.
Team Lin Ma
Lin Ma is a dedicated property sales agent committed to helping clients buy and sell homes with confidence. With strong local market knowledge, clear advice, and skilled negotiation, she delivers efficient, personalised service focused on achieving the best results for every client.
Team Lin Ma
This is the second time we have used This Company and Lin Ma we have always found them very professional and well versed in all aspects of the market . They worked tirelessly to achieve a satisfactory result and kept us well informed during the process
Team Lin Ma
Jagdip listened to what my needs were and provided great leads into what I was looking for. He provided well timed flow ups and found a good balance in persistence.
Jagdip Bal
When you find the perfect house, you need to move quickly, confidently and with clear communication. Jane was all of these with a good sense of humour too! The time between us seeing and purchasing a beautiful home was 4 days. Jane was available in the evenings, during the day and always quick to respond to every question or communication. Lin was immediately supportive at the auction offering her help quietly and confidently. Thank you both for a great home buying experience!
Team Lin Ma
From the very beginning, he was respectful, professional, and incredibly accommodating. Nothing ever seemed too difficult, and he always went above and beyond to make the entire process as smooth and stress-free as possible. He made me feel comfortable and reassured throughout the sale of my property, always taking the time to answer my questions and provide honest guidance. At no stage did he try to put my property down or pressure me into making decisions. Instead, he worked tirelessly to achieve the best possible outcome. His dedication was especially evident on auction day, where he went above and beyond to secure the best result for my sale. He also provided valuable assistance with my property purchase, making what could have been an overwhelming experience much easier to navigate. I am truly grateful for all of his hard work, commitment, and support. I wish him every success in the future and would not hesitate to recommend him to anyone looking for a knowledgeable, trustworthy, and hardworking real estate agent.
Preet Bhullar
This was our first time selling a property, and we couldn’t have asked for better agents than Lin and Ada. Their professionalism, efficiency, and clear communication made the whole journey smooth and easy. They updated us on every step and worked extremely hard to bring in buyers. Thanks to their dedication, our home sold within a month at a price higher than we expected. We sincerely appreciate their hard work and are grateful to have worked with them.
Team Lin Ma
We loved Ada’s attention to details and her strong market knowledge. We highly recommend Ada to everyone who is looking to sell their house!
Team Lin Ma
Got the job done and handled the basics, the core process was smooth and painless. While they possessed reasonable market knowledge, communication was somewhat passive and follow ups were routine rather than proactive.
Team Lin Ma
