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Our reviews

  5  
390 reviewsacross 23 different locations, showing 12.
Our qualities as told by our client reviews: reliable, well-prepared, friendly, responsive, supportive, local expert, clear communication.
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Seller review
 respectful attitude toward us, a successful conclusion to a sale of our much loved home.
about 1 year ago
respectful attitude toward us, a successful conclusion to a sale of our much loved home.

We have nothing but respect for Fiona and her professional and personal interest and successful sale of our much loved family home. Her knowledge of her career is par excellence. We both felt very comfortable with her and genuine personality . Regards, Sam and Janet Browne. Will recommend Fiona to all our friends when asked.

Fiona Horne

Fiona Horne

  5   (257 reviews)
Buyer review
Very Positive Experience with Steve Bill
about 1 year ago
Very Positive Experience with Steve Bill

We are extremely happy with the purchase of our new home for our daughters. Right from the initial contact our experience was positive with Steve. We appreciated Steve setting up a viewing time of the property ahead of the scheduled open home to accommodate our daughters' work commitments. We found Steve to be very authentic and easy to talk to, he genuinely listens and is not overbearing. Steve was prompt with communication and willing to go the extra mile to answer our questions regarding the property and the process, before and after going unconditional. Steve is professional and considerate of both the buyer and vendor. I would definitely recommend Steve Bill.

Steve Bill

Steve Bill

  4.9   (56 reviews)
Seller review
Genuine and professional
about 1 year ago
Genuine and professional

From the first time we met Steve, we found him to be both professional and friendly. Nothing was too much trouble as he responded to our questions. He took the time to really listen to us, and he quickly understood our needs. Throughout the whole process, he kept in regular communication with us. Steve is an amazing and trustworthy seller advocate who worked hard to obtain the best outcome for us. We have no hesitation in recommending him to others.

Steve Bill

Steve Bill

  4.9   (56 reviews)
Seller review
5 Stars for Team Connie & Mel
about 1 year ago
5 Stars for Team Connie & Mel

To whom it may concern. My recent choice of Team Connie and Mel to market and sell my house was fully justified in the professional manner they operated in. I was kept in the loop throughout the process via ap site texts phone calls and emails. I recommend them to anyone seeking to sell or buy housing.

Team Connie & Mel

Team Connie & Mel

  5   (187 reviews)
Seller review
Definitely a 5-star rating for Team Connie & Mel!
about 1 year ago
Definitely a 5-star rating for Team Connie & Mel!

The customer service bar is set very high with Team Connie & Mel. There are a number of people behind the scenes working for the vendor. The team works in sync and all aspects of the process are covered professionally, respectfully and with a sense of humour.

Team Connie & Mel

Team Connie & Mel

  5   (187 reviews)
Seller review
The Highest Commendation
over 1 year ago
The Highest Commendation

It has been a real pleasure to again have Connie Cawood and her team take our lovely home through to the point of sale. They are very professional, caring and thorough. The photography of the home and the written comments were presented extremely well and this presentation attracted the prospects in a difficult market. As vendors, we had high expectations in a market that was producing sales below QV. However, after a full six week sales period, Team Connie brought a buyer who not only met our price but achieved a price over 8% above QV when other realities were not. As vendors, we had high expectations, and Team Connie meet these 100%. For this reason we would give Team Connie the highest possible commendation of 5 Star rating.

Team Connie & Mel

Team Connie & Mel

  5   (187 reviews)
Seller review
Simply Excellent
over 1 year ago
Simply Excellent

I could not speak highly enough of Fiona and her really industrious team of Sheree and Katrina. They were ever polite, interested, conscientious, sensible, cheerful, alacritous, and I noticed, last but not least, always greeted me with a comforting and welcoming smile. It is a worrying time selling your home; there is every reason to feel anxious about it, and you need to have confidence in those you have entrusted with your interests in that sale. I could not help but feel they had my best interests at heart, though I was too, always conscious that they must have been sorely burdened with the needs and demands of their many other clients. They are honest, sincere, candid and direct. I felt totally confident in my dealings with them. Perhaps most importantly, when you are selling your greatest asset, as I was, they always came across to me as consummately professional; exactly what an unknowledgeable ingenu like me, very much more than a little lost in the esoteric intrigue of property marketing, required. I would not hesitate for an instant to recommend Fiona, Sheree and Katrina to anyone who sought my advice on the matter. Fiona was recommended to me by close friends; they most certainly did not ‘steer me wrong’. How they always managed to stay so calm, always look so professionally well presented, and always answer my constant enquiries so patiently and speedily, will ever remain a mystery to me. They were, simply put, pretty amazing.

Fiona Horne

Fiona Horne

  5   (257 reviews)
Buyer review
Hassle free
over 1 year ago
Hassle free

Fiona was great to deal with, she seems to know Havelock North better than any agent from my experiences.

Fiona Horne

Fiona Horne

  5   (257 reviews)
Seller review
Excellent agent
over 1 year ago
Excellent agent

Fiona is very experienced and she knows the market well. Fiona will always endeavour to get the best price for the vendor. We appreciated her honesty and open communication through the whole process.

Fiona Horne

Fiona Horne

  5   (257 reviews)
Seller review
Exceptional standard of care
over 1 year ago
Exceptional standard of care

We have bought and sold numerous properties with Fiona and her team, and they continue to provide exceptional service and care to us as clients. We are extremely grateful to Fiona and her team for making the process so seamless and easy. Highly recommend their service and knowledge if you are looking to sell your biggest asset. Duncan and Kelly

Fiona Horne

Fiona Horne

  5   (257 reviews)
Seller review
Exceptional standard of care
over 1 year ago
Exceptional standard of care

We have bought and sold numerous properties with Fiona and her team, and they continue to provide exceptional service and care to us as clients. We are extremely grateful to Fiona and her team for making the process so seamless and easy. Highly recommend their service and knowledge if you are looking to sell your biggest asset. Duncan and Kelly

Fiona Horne

Fiona Horne

  5   (257 reviews)
Seller review
Professional service
over 1 year ago
Professional service

Fiona made selling my flat an easy experience - she even arranged for me to borrow an inflatable mattress so the unfurnished bedroom would look like it had a bed. Fiona and her team were very friendly and helpful every step of the way. They did a lot of work behind the scenes following up with potential purchasers. And they varied open home times/days each week to reach a wider range of purchasers. I would recommend them without hesitation.

Fiona Horne

Fiona Horne

  5   (257 reviews)
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New Zealand Sotheby’s International Realty – Havelock North
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