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Our reviews

  4.9  
940 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, supportive, responsive, friendly, local expert, clear communication.
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Buyer review
My first home was a success
about 1 month ago
My first home was a success

Elke Nicholl had a lot of knowledge about the house and answered any questions we had professionally,She also took the time to meet us on our time and not hers. All round she was very professional and friendly

Elke Nicholl

Elke Nicholl

  5   (46 reviews)
Seller review
Calm and Serene
about 1 month ago
Calm and Serene

Erin was a pleasure to work with. Selling a house can be an emotional roller coaster and with other personal circumstances thrown in, not always easy. Erin seems to have a special quality, she is always calm, dead honest - tells it how it is and then points out scenarios that may eventuate. She is a good communicator - ALWAYS gets back to you with calls, willing to help with being the interface between myself and the purchaser. I always felt uplifted after talking to her and her associate Kim Boyd. They are a positive force and a great team.

Erin Farrow

Erin Farrow

  5   (10 reviews)
Buyer review
Quick responses
about 1 month ago
Quick responses

Warren was consistently quick to respond to emails and inquiries despite time zone differences as we were living abroad.

Warren Plaisted

Warren Plaisted

  4.9   (11 reviews)
Buyer review
Personality Plus
about 1 month ago
Personality Plus

Erin is an amazing Real Estate Agent, so helpful, with great communication skills. Always eager to help us achieve our goal, which at times needed plenty of patience, but she never gave up on us -for which we are truly thankful. Her knowledge and professionalism is second to none, and we would highly recommend her.

Erin Farrow

Erin Farrow

  5   (10 reviews)
Buyer review
5 star experience
about 1 month ago
5 star experience

Shane and Ben are incredible to deal with, they make the purchase experience incredibly simple. Communication is second to none, the entire purchasing process is streamlined and very straightforward. No request is too much. I would highly recommend Shane if you’re looking to purchase or sell in Whangarei. You won’t be disappointed. Thanks again Shane, look forward to doing business again in future.

Shane Burns

Shane Burns

  5   (87 reviews)
Buyer review
A smooth, stress-free experience with excellent communication and genuine support.
about 1 month ago
A smooth, stress-free experience with excellent communication and genuine support.

Working with you throughout the purchase of was a great experience. You were professional,approachable, and always kept me well-informed at every stage of the process. Your guidance and prompt communication made everything smooth and much less stressful. I truly appreciate your support and dedication in helping me secure the property.

Tracy Bucknell

Tracy Bucknell

  4.9   (76 reviews)
Buyer review
Warm and professional
about 2 months ago
Warm and professional

Shane was enthusiastic, warm, welcoming, knowledgeable and professional. It was really comforting having someone who was not pushy. We enjoyed working with him.

Shane Burns

Shane Burns

  5   (87 reviews)
Seller review
Friendly and professional, made a potentially stressful experience almost enjoyable.
about 2 months ago
Friendly and professional, made a potentially stressful experience almost enjoyable.

Excellent communication, kept up to date with regular updates. Style, approachable and friendly but also very professional. Carina and Craig are a wonderful team who complement each other so well. Market knowledge, they are very aware of our location and even our house. That understanding I’m sure would have helped significantly in the way they described to perspective buyers.

Carina Venter

Carina Venter

  4.9   (47 reviews)
Seller review
 I've enlisted Kim for property transactions which has been more than satisfactory.
about 2 months ago
I've enlisted Kim for property transactions which has been more than satisfactory.

Kim knows her way around the property market extremely well, she has a the ability to navigate and find a good result even if the market dictates a difficult scenario. I found Kim's communication very good with clear updates and ideas as the transaction progresses. I would highly recommend her for any real estate sale or purchase and/or just looking for good advise.

Kim Boyd

Kim Boyd

  5   (84 reviews)
Seller review
Friendly and helpful at explaining the process.
about 2 months ago
Friendly and helpful at explaining the process.

Kept in touch and good at explaining the marketing process. Worked well with us in sorting out a legal matter. Friendly and supportive.

Warren Plaisted

Warren Plaisted

  4.9   (11 reviews)
Seller review
Something potentially very stressful was managed so well.
about 2 months ago
Something potentially very stressful was managed so well.

From the onset Chyna gave us the feeling we were in good hands with her polite disposition and her knowledge of the market. Her appreciation for the fact that we were selling our mother's house after she had passed was compassionate and caring. Her communication over all areas of the sale was clear and direct especially around negotiation time, giving us the utmost confidence in her. The qualities that stood out most was her presentation and professionalism. We wish Chyna only good things in a tough industry and every success for the future. Julie Quirk and Bev Maconaghie

Chyna Ward

Chyna Ward

  5   (15 reviews)
Seller review
Execeptional, knowledgeable, thoughtful agent
about 2 months ago
Execeptional, knowledgeable, thoughtful agent

We are incredibly grateful and thankful for the amazing support and guidance we received from Tracy. From start to finish she went above and beyond to make the entire process smooth, stress-free, and enjoyable. Tracy’s professionalism, dedication and genuine care truly stood out. She was always available to answer our questions and kept us informed every step of the way. We had quite an emotional attachment to the house with it being our first family home of 8 years and we couldn’t be happier with the outcome, especially the price being a street record! We would highly recommend Tracy to anyone buying or selling and feel so lucky to have had such a hardworking and trustworthy agent by our side.

Tracy Dawson

Tracy Dawson

  4.8   (26 reviews)
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Harcourts Whangarei (Optimize Realty Ltd)
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