Working with Nic Shaw was an absolute pleasure. My home was on the market for around five months, and through that whole time she never lost patience or positivity. She listened carefully, was always receptive to feedback, and made me feel completely supported even when the process was testing at times. Nic’s communication was excellent, always timely, clear, and thoughtful. She took the time to explain every step, offered honest advice, and never pushed just to make a sale. Her calm, professional approach made all the difference and helped me stay confident throughout. If you’re looking for an agent who is genuinely caring, trustworthy, and truly works with you, Nic is the person you want on your side. I can’t thank her enough for her patience and commitment, and I’d recommend her to anyone wanting a smooth, stress-free experience.

Nic Shaw

star   5   (58 reviews)

At the beginning of our experience, the process felt quite rushed. We were initially told that there was no other interest in the property, only to be informed later that same day that another buyer was also interested. The documents provided were not very clear, which caused confusion regarding the house deposit and led to considerable stress and several phone calls to clarify the situation. We believe that, in her haste to close the deal, the agent ended up rushing herself, which resulted in poor management. Once the purchase was secured, the real estate agent’s attitude became noticeably more polite and proactive. However, we believe this level of professionalism should have been present from the very beginning. Additionally, we were disappointed to find the rubbish bins full upon settlement, especially since Harcourts required us to leave them clean when we were tenants. It is also worth mentioning that we were informed the window panes will be replaced, as the double glazing had been incorrectly installed. Overall, our experience was mixed. While the outcome was positive in the end, the process could have been handled with greater clarity and consistency from the start.

Ro Edgar

star   4.8   (18 reviews)

We have used Team Kartolo several times now and have always found them to be very market knowledgeable, have an amazing work ethic and we were very pleased with their negotiating skills to get the best for both parties concerned. We would definitely recommend Jeremy, Jemima and team to anyone.

Team Kartolo

star   5   (377 reviews)

Jemima kept us upto date on all up and coming new listing's that suited us. Found the perfect home Couldn't of asked for better communication

Team Kartolo

star   5   (377 reviews)

We really appreciated how easy Jorja was to work with. She was onto it, kept us updated, and made the whole thing simple. We’re stoked with how it all went. Highly recommend.

Team Kartolo

star   5   (377 reviews)

supported. We worked with Ro to purchase our first home, and we couldn't be happier with the experience. Ro was incredibly honest, helpful, and attentive throughout the entire process. She really took the time to understand what we were looking for and made sure our wants and needs were always taken into account. Her communication was excellent—clear and timely. Ro made what could have been a stressful experience feel smooth and manageable. Her professionalism and genuine care made a big difference, and we always felt supported. We highly recommend Ro to anyone looking to buy a home. She's trustworthy, knowledgeable, and truly goes above and beyond for her clients.

Ro Edgar

star   4.8   (18 reviews)

Tracey who has been in realestate for 30 0dd years is intelligent,wise.great clarity in helping you with anything you need to know that you might be unsure of. Tracey knows her job 100% anything we were un sure of she helped us threw it with honesty and a compassion which you don't see a lot of anymore. It was very obvious to us she was working for us the sellers which is what you want and that can be very rare these days and I would recommend Tracey shaw to all my friends and anyone else who 2as looking for an agent. Her communication with phone calls and messages kept us up to date with everything that was happening was frequent and we feel communication is just as important as it keeps you knowing what's happening otherwise you are always wondering but don't want to ring all the time as their busy and you feel like your annoying them but that certainly wasn't the case with Tracey. Tracey made it very comfortable when meeting the client who brought our home and we all felt like we had known each other forever. Her open homes were always on time and she made sure she left the premises as she found it with everything turned off and locked up nothing forgotten. Tracey shaw is not only an excellent realesrate sales person working for you to get the right price but also the right buyer as it's not always about m9ney like a lot of people think it's also about the right buyer too so Tracey is not out to make a quick sale she wants all parties to be happy with all decision at the end and we like that. Tracey will remain a friend in our lives now and we would recommend her to anybody wanting to sell their home that they loved like we dis to everybody as you want a genuine agent working for you and you alone. Thankyou Tracey shaw for your honesty caring motivated and friendly attitude it was a please working you. Sincerely eve and ian ❤️

Tracey Shaw

star   4.9   (118 reviews)

We found working with the team was good. It has been a six month journey that has ended in a good result . Thanks to the team .

Team Blanchard

star   4.9   (231 reviews)

Jeremy and Jemima were absolutely fantastic to work with! They always kept me in the loop with new properties and consistently sent listings that matched exactly what I was looking for. They’re super friendly, easy to talk to, and really know their stuff. I felt totally supported throughout the whole process, and they made everything so much easier. Highly recommend them to anyone looking for great real estate agents!

Team Kartolo

star   5   (377 reviews)

Good to work with , did her best to accommodate. Helpful. Polite, nothing was a problem. Very pleasant.

Tracey Shaw

star   4.9   (118 reviews)

Brought a house through Nic, what a great person all round Clear communication always making sure that I knew what was going on and helped with any questions without delay. Made the process easy and a lot less stressful Definitely recommend

Nic Shaw

star   5   (58 reviews)

It was a smooth easy-going experience with Jemima.

Team Kartolo

star   5   (377 reviews)