We are so happy with the purchase of this property. Ange helped make us feel welcome, and followed up on all of our queries. Ange was very nice to deal with.
Angy Pritchard
Ashleigh was great. Very quick with her responses and got everything done that was needed to be done straight away. No issues at all. Made the whole process a lot easier for me and my partner for our first home buy.
Ashlee Wilkinson
Dean and Alena were friendly and informative throughout the initial process and Dean continued to provide great support and comms and as we are first time sellers this was much appreciated
Dean Burt
Ash is a hard working agent that is continuously following up and keeping great communication. She and Grant made the process easy to understand and gave great advice throughout. Thank you Ash!
Ashlee Wilkinson
Grant was very good at communicating and was always available to answer calls and give advice. Given the long drive out, he made himself available to visit and help witrh the process. I felt confident that the Professionals Upper Hutt team had things under control. Thank you grant and Ash
Grant Campbell
Maria was very welcoming and caring from the second we talked. She was very thorough in the information she was giving us and made everything very clear and made everything overall an easy process, especially for first home buyers.
Maria Wilkinson
At a most difficult time to achieve sales the Professionals team of Dan Mark and Maria Williamson did a great job in selling my property. I always felt they knew exactly what they were doing, gave me the soundest tactical advice and support throughout a pretty testing process while handling any problems arising with flair, imagination and solutions. Above all I appreciated their ability to listen to my ideas and expressed needs.
Maria Wilkinson
Dean provided great service, advice and assistance to us with the house sale. Dean went out of his way to ensure that everything that needed to happen did happen. Thanks Dean for your hard work.
Dean Burt
Alena listened well, gave great advice, and made the house look amazing with her flair for staging and working with the photographer. Every interaction, which were regular and informative, were good interactions. Thanks for your hard work Alena.
Alena Burt
Our experience purchasing a property through Professionals was unfortunately not very positive. While Kylie Churchward is a lovely person, the process itself felt unprofessional and far from smooth. We were given certain assurances at the beginning that did not materialize, leaving us feeling misled. There seemed to be a significant lack of communication between the rental and sales teams, which caused unnecessary delays and confusion, particularly regarding issues left behind by the tenants. Nothing was properly addressed until the very last day, forcing us to make rushed, last-minute decisions. After settlement, we were left with a large amount of rubbish on the property, despite being promised it would be removed promptly – yet no one ever returned to take care of it. We were also not provided with alarm codes or manuals to reset the system, making it essentially unusable. Adding to the disappointment, the ‘Sold’ sticker and sales board were removed before we even received the keys, making what should have been a special moment feel rushed and impersonal. The whole experience was far below our expectations and left us feeling flustered and unsupported at a time that should have been exciting and memorable.
Kylie Churchward
Excellent, Dan made the whole process easy, had great advise and the only agent we will use.
Dan Mark
Thank you Kathryn for your help and guidance throughout the property sale process. There were lots of questions on the way and your answers helped in understanding the process better. Really appreciate your advice and efforts related to property listing, preparing for viewings, following up with buyers, providing updates and completing the sale.
Kathryn Campbell
