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Our reviews

  4.9  
688 reviewsacross 38 different locations, showing 12.
Buyer review
Amazing customer service! 100% reccomend
10 months ago
Amazing customer service! 100% reccomend

Maria was very welcoming and caring from the second we talked. She was very thorough in the information she was giving us and made everything very clear and made everything overall an easy process, especially for first home buyers.

Maria Wilkinson

Maria Wilkinson

  5   (106 reviews)
Seller review
Expert Team delivers
10 months ago
Expert Team delivers

At a most difficult time to achieve sales the Professionals team of Dan Mark and Maria Williamson did a great job in selling my property. I always felt they knew exactly what they were doing, gave me the soundest tactical advice and support throughout a pretty testing process while handling any problems arising with flair, imagination and solutions. Above all I appreciated their ability to listen to my ideas and expressed needs.

Maria Wilkinson

Maria Wilkinson

  5   (106 reviews)
Seller review
Advice & Assistance top notch
11 months ago
Advice & Assistance top notch

Dean provided great service, advice and assistance to us with the house sale. Dean went out of his way to ensure that everything that needed to happen did happen. Thanks Dean for your hard work.

Dean Burt

Dean Burt

  5   (68 reviews)
Seller review
Professional & Pleasant - with added bonus of an amazing eye for staging.
11 months ago
Professional & Pleasant - with added bonus of an amazing eye for staging.

Alena listened well, gave great advice, and made the house look amazing with her flair for staging and working with the photographer. Every interaction, which were regular and informative, were good interactions. Thanks for your hard work Alena.

Alena Burt

Alena Burt

  5   (63 reviews)
Buyer review
Poor Experience with This Agency
11 months ago
Poor Experience with This Agency

Our experience purchasing a property through Professionals was unfortunately not very positive. While Kylie Churchward is a lovely person, the process itself felt unprofessional and far from smooth. We were given certain assurances at the beginning that did not materialize, leaving us feeling misled. There seemed to be a significant lack of communication between the rental and sales teams, which caused unnecessary delays and confusion, particularly regarding issues left behind by the tenants. Nothing was properly addressed until the very last day, forcing us to make rushed, last-minute decisions. After settlement, we were left with a large amount of rubbish on the property, despite being promised it would be removed promptly – yet no one ever returned to take care of it. We were also not provided with alarm codes or manuals to reset the system, making it essentially unusable. Adding to the disappointment, the ‘Sold’ sticker and sales board were removed before we even received the keys, making what should have been a special moment feel rushed and impersonal. The whole experience was far below our expectations and left us feeling flustered and unsupported at a time that should have been exciting and memorable.

Kylie Churchward

Kylie Churchward

  4.8   (25 reviews)
Seller review
Excellent!
11 months ago
Excellent!

Excellent, Dan made the whole process easy, had great advise and the only agent we will use.

Dan Mark

Dan Mark

  4.9   (68 reviews)
Seller review
Nice and easy experience
11 months ago
Nice and easy experience

Thank you Kathryn for your help and guidance throughout the property sale process. There were lots of questions on the way and your answers helped in understanding the process better. Really appreciate your advice and efforts related to property listing, preparing for viewings, following up with buyers, providing updates and completing the sale.

Kathryn Campbell

Kathryn Campbell

  4.9   (88 reviews)
Seller review
Excellent Service
11 months ago
Excellent Service

Richelle made the entire selling process easy and stress-free from start to finish. Their communication was clear and timely, they kept us updated at every step, and their knowledge of the market really showed in the result we achieved. We felt confident and supported throughout the journey and are really happy with how everything turned out. Highly recommend for anyone looking to sell their property with confiden

Richelle Williams

Richelle Williams

  5   (29 reviews)
Seller review
Exceptional Service
11 months ago
Exceptional Service

Angy made the entire selling process easy and stress-free from start to finish. Their communication was clear and timely, they kept us updated at every step, and their knowledge of the market really showed in the result we achieved. We felt confident and supported throughout the journey and are really happy with how everything turned out. Highly recommend for anyone looking to sell their property with confidence.

Angy Pritchard

Angy Pritchard

  5   (54 reviews)
Buyer review
A very dedicated staff
11 months ago
A very dedicated staff

After I failed to buy a house opened-home by Angy, she'd emailed me if there is any house suiting us. She also had an extra open home for me to meet my special need. She always patient to answer my questions and provide me with required info for the house. She is a very dedicated staff.

Angy Pritchard

Angy Pritchard

  5   (54 reviews)
Seller review
Angy was exceptional throughout the whole selling process
11 months ago
Angy was exceptional throughout the whole selling process

Angy was exceptional throughout the whole selling process. She responded to all queries in a timely manner and I would recommend her to anybody looking for an agent.

Angy Pritchard

Angy Pritchard

  5   (54 reviews)
Seller review
Dean's communication and experience takes the stress out of selling.
11 months ago
Dean's communication and experience takes the stress out of selling.

Dean communicated regularly and clearly, updating me throughout the process and never left me wondering what next. It was clear Dean had plenty of experience, local knowledge, market understanding and insights to likely buyers. When it came to key decisions, Dean explained the process clearly, listened to my perspective provided options, answered our questions and provided time to make a decision. Thanks Dean for your expertise and taking the stress out of the sales process.

Dean Burt

Dean Burt

  5   (68 reviews)
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