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Our reviews

  4.9  
1116 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, responsive, friendly, supportive, local expert, clear communication.
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Seller review
We always felt we could trust Fleur
over 1 year ago
We always felt we could trust Fleur

Fleur Craig from Harcourts has been a great agent to work with. The positive atmosphere Fleur created at the open home she was hosting for another vendor immediately impressed us. Her relaxed, helpful, and friendly demeanor made it clear that she was the agent we wanted to help sell our home. We always felt we could trust Fleur. She understood our unique situation and never pressured us to make decisions. She was always available to answer our questions and provide guidance. Her ability to understand our drivers and motivations made the selling process smooth and as stress-free as possible. We appreciate how Fleur managed the difficulties of our unique situation during the negotiation stage. We highly recommend Fleur to anyone looking for a knowledgeable and supportive agent.

Fleur Craig

Fleur Craig

  4.9   (44 reviews)
Seller review
I found the whole process very stressful but Kyle was very helpful.
over 1 year ago
I found the whole process very stressful but Kyle was very helpful.

Kyle went the extra mile to help me and he was always patient. I can be difficult and I'm sure that I tried his patience at times but he never showed it. He did a few extra things for me such as fixing the pantry door when it came off it's hinges and replacing a smoke detector. My final price was below my initial expectations, but the house was very difficult to sell, as it has some issues and the price was what the market dictated. Kyle has a lot of local knowledge and I would recommend him. I felt that he had my interests at heart.

Kyle Finiki

Kyle Finiki

  4.9   (18 reviews)
Seller review
Genuine , professional and easy to work with - a great, trusting partnership
almost 2 years ago
Genuine , professional and easy to work with - a great, trusting partnership

Alex and Team Ritchie have been great to work with. It has felt like we are a real team and partnership. Alex is genuine and professional and has been great at keeping the momentum going in what has been a tough market - thank you for your good work.

Team Ritchie

Team Ritchie

  4.9   (166 reviews)
Seller review
Absolutely Brilliant, Kind and Caring
almost 2 years ago
Absolutely Brilliant, Kind and Caring

Gavin was amazing to communicate with, he took the time to talk and understand our situation and took action quickly. He responded to our queries and questions swiftly and made sure to answer all my questions with thoughtful and knowledgeable information. His experience and expertise throughout his career showed immensely and he made the whole process selling our family home seamless. Absolute pleasure to have Gavin in our corner and would highly recommend Gavin to everyone.

Gavin Faulke

Gavin Faulke

  4.9   (341 reviews)
Buyer review
Leanne is a great support throughout the homeownership process.
almost 2 years ago
Leanne is a great support throughout the homeownership process.

I have had the pleasure of selling and buying with Leanne's support. She has had amazing dedication and patience throughout my home buying journey. She is down to earth and always helpful through the process of buying and selling. I would highly recommend Leanne, what ever side of home ownership you're on.

Leanne Bunnell-Haywood

Leanne Bunnell-Haywood

  5   (99 reviews)
Seller review
TOP KNOTCH SERVICE!
almost 2 years ago
TOP KNOTCH SERVICE!

Gavins been the easiest agent to work with. Got us top dollar too!

Gavin Faulke

Gavin Faulke

  4.9   (341 reviews)
Buyer review
A true local
almost 2 years ago
A true local

Really appreciated Alex's easy communication style throughout the process. We felt he was working hard for all of the groups involved, yet he was never pushy. He is also a proud local and his love for the community really shone through. Looking forward to seeing you around the neighbourhood, Alex - thanks for everything!

Team Ritchie

Team Ritchie

  4.9   (166 reviews)
Seller review
A good engagement from start to finish
almost 2 years ago
A good engagement from start to finish

Fleur brought enthusiasm and a smile to the experience of selling our home. From day one, we understood what lay ahead and loved her dedication to delivering a good outcome for us and the buyer.

Fleur Craig

Fleur Craig

  4.9   (44 reviews)
Buyer review
Great team!
almost 2 years ago
Great team!

Great experience working with Gavin and the team. I engaged mainly with Ihaia Delaney who was very supportive and we found his communication to be honest, transparent and very efficient especially when we asked for specific docs we needed to get ourselves ready for auction. Couldn't have asked for a better experience for our first home and first home!

Gavin Faulke

Gavin Faulke

  4.9   (341 reviews)
Seller review
Exceptional!
almost 2 years ago
Exceptional!

Gav is so much more than a mere Real Estate Agent, and it starts with being a genuine good guy! He provided us with excellent service over an unexpected long-time frame, including long distance. One of the reasons we chose Gav as our agent, was his ability to see opportunities, and advise us on options we would have totally missed. Finally, the relationships he makes with the buyers as well, helped us avoid further delays and expenses. Overall excellent service, genuine good guy, brilliant mind, that thrives on building trust and quality relationships = Exceptional!

Gavin Faulke

Gavin Faulke

  4.9   (341 reviews)
Buyer review
Great work
almost 2 years ago
Great work

Gavin highly recommended! Awesome work. Gavin thank you.

Gavin Faulke

Gavin Faulke

  4.9   (341 reviews)
Buyer review
First home buyers
almost 2 years ago
First home buyers

What made you decide to buy your home? We instantly fell in love with the home, but it was initially out of our budget. Luckily, Claudine reached out to us about a week later, asking how we felt and encouraging us to submit an offer. So we did. Why did you choose me as your real estate agent? You were the listing agent for the property we were interested in. What did you like best about your experience with me? You were straightforward and honest throughout the process. You made sure we understood the process and even referred us to an amazing lawyer, never felt like we were asking stupid questions. Claudine is a fantastic asset to your team, and I hope she knows it. What do you think I could have done better? It would have been helpful to receive weekly updates, regardless of whether there was any new information. Would you recommend me to your friends and family? Absolutely. You deliver results and demonstrate honesty in your work. Very pleased that we have found our forever home for our whanau and future generations of tamariki. Thanks Gavin and Claudine.

Gavin Faulke

Gavin Faulke

  4.9   (341 reviews)
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Harcourts Paremata (Team Group Realty Ltd)
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