We have nothing but positive things to say about our experience working with Kelly on the purchase of our new home. She was an absolute pleasure to work with and made stressful situations disappear—nothing was ever an issue. Kelly consistently went above and beyond for us. We would recommend her to anyone looking for a standout agent for buying or selling, and she will be our first choice for all our future real estate needs.
Kelly Shackleton
Margaret is an absolute go-getter. Any request I had, she would make it happen. Any question I had, she had the answer (or knew who to ask -and fast). Margaret really really cares about her clients and goes the extra mile for them. It was an absolute pleasure to work with her, she made everything so easy. In summary…Margaret is awesome, absolutely lovely and extremely hard working (I think she might be superhuman).
Margaret Watson
I had an exceptional experience working with my buyer’s agent, Nia Nguyen. From start to finish, she was incredibly helpful, knowledgeable, and patient. She took the time to understand exactly what I was looking for and guided me through every step of the home-buying process with professionalism and genuine care. Her communication was outstanding—she was always quick to respond, proactive with updates, and thorough in explaining everything in a way that made me feel confident and informed. She went above and beyond during showings, negotiations, and inspections, ensuring I always had the support and information I needed to make the best decisions. Thanks to her expertise and dedication, I was able to find the perfect home. I truly couldn’t have asked for a better agent. Highly recommend!
Nia Nguyen
Hayden was fantastic helping us find our forever home. He listened to what we wanted and was sending through homes for us to view whenever they came up and looked suitable for us....even when hubby and I couldn't agree! Patient, kind and always on the other end of the phone when needed with great advice, tips and always respectful of the amount we had to spend. On auction day he was right there with us, bidding and encouraging at such a stressful time for us and his preauction advice was right on point. Thoroughly recommended by us and our family plus friends who were keeping an eye on the proceedings, were all impressed with his knowledge and forthright confidence during the auction of both our own and the new home. He also has a great sense of humor and warm personality which is also necessary at a stressful time in life. You cant get any better in an agent!
Hayden Roulston
Good clear instructions for sale procedure, Site ready and sale overview. Explained timelines and open homes. Intense sales data feed back. Great team to work with ( Mary & her PA Diana)
Mary Turnbull
As a first-time seller, I had no idea what to expect, but working with Hayden Roulson from Harcourts made the entire process incredibly straightforward and stress-free. From our very first meeting, Hayden took the time to explain every step clearly, answered all my questions with patience, and made sure I felt confident and informed throughout. His professionalism and deep knowledge of the market were evident from day one. Hayden guided me through preparing the property, created an excellent marketing campaign, and kept me updated at every stage. His communication was exceptional, and his calm, organised approach completely took the stress out of my first property sale. When it came to negotiations, Hayden’s skills truly shone—he achieved a fantastic result that exceeded my expectations. What stood out most was his genuine care, honesty, and commitment to doing the best for his clients. I’m incredibly grateful for the support Hayden provided.
Hayden Roulston
Lauren was very professional and her job. Very helpful with information especially when we asked for it. Nothing seemed too much trouble for going out her way. No pressure or phone calls every 5 minutes like some agents like to do, just updates when needed. It was a pleasure and stress free with Lauren.
Lauren Clemett
Thank you so much for all your support, including introducing the wonderful professional, Doug, to look after things while you were away. It has been an absolute pleasure working with all of you.
Estelle Yang
Thank you Craig for everything you've done for us again. You took all that stress from our shoulders I know that we both weren't managing very well. You working with Grace was fantastic 👏 Thank you both for that. "SIMILTY THE BEST!" CRAIG VARCOE TAKES THE STRESS! :) Heartfelt thanks always, thank you Craig, words cannot say enough. Karen and Tom
Craig Varcoe
From start to finish, Mary was friendly and professional. Her knowledge, experience and sound advice ensured a fantastic result and a swift sale. Would 100% recommend.
Mary Turnbull
Debbie was exceptionally professional.As I do not live in Christchurch I found a few things tricky,Debbie stepped up and solved every little problem for me.Debbie gave me great advice on presenting and staging the home. The team (including Debbie )on auction day did a great job with a phone conference call with my brother and I. I would have no hesitation in recommending Debbie to anyone wanting to buy or sell. Thanks Debbie
Debbie Soper
Lauren was referred to me from the Papanui side of the city. She maintained the "open home " system until she aquired a possible and probable group and then halved the time frame on open days which was helpful. Certainty of a buyer allowed me to concentrate on my own purchase and clear items ready for a downsize. Once Lisa and Toby move in they will no doubt realise they have purchased an unassuming gem.
Lauren Clemett
