Well notified of open days times and when other agents wished to visit and whether it was convenient for us. He gave us an estimate of what we would expect and following the open homes gave his opinion It was exceeded!! A great result.
Andrew Steel
Alison and the Harcourts team were wonderful to work with throughout the sale of our property. Alison's expertise and warmth shone through every step of the process and together with Phil's skill as auctioneer, helped make the whole experience feel well managed and we achieved a great result! We can't thank you enough.
Alison Aitken
Taylor was such a great help with getting us into a house, was open. honest, had realistic goals and expectations for us! Put us on the right track and made the process easy and stress free, 100/10 if you are wanting help Taylor is your man to go to!
Taylor Graham
Overall, we had a good experience selling our home. Our property was on the market for around five weeks, and throughout the campaign we appreciated the clear and consistent communication from our agent. We were kept well informed after every open home, with honest feedback about prospective buyers and some realistic discussions around price expectations, which helped us understand the market and make informed decisions. From the beginning, we weren't completely convinced that auction was the right sales method for our property. While we understood the reasoning behind the recommendation, our home didn't sell at auction, as we had anticipated, and the additional auction costs were disappointing. In hindsight, we feel those costs could have been avoided. Following the auction, our agent remained committed to achieving a sale and ultimately secured a cash buyer. Although the final sale price was lower than we had hoped, we recognise that it reflected the current market conditions rather than a lack of effort on the agent's part. Our only other reservation was the commission. At around $36,000, it is a considerable fee, and while we understood and agreed to the commission structure when we signed the contract, we couldn't help but feel it was high relative to the work involved. Overall, our agent was professional, approachable, and communicated well throughout the process. While there are aspects of the experience we would have preferred to be different, we appreciate the work that went into achieving a sale in a challenging market and would recommend them to anyone looking for an experienced real estate agent.
Andrew Steel
My real estate journey with Emma has been a joy. At all times, at every turn, Emma has been a delight to work with, because of her genuine care, meticulous attention to detail, tireless energy, commanding market knowledge and basic humanity. And it all times, she has exhibited her professionalism with disarming humour and warmth. An absolute pleasure to have worked with Emma and would never hesitate to engage her again for any real estate needs.
Emma Baird
Andrew and Kate were great to work with for our property sale. At all times there was excellent communication, advice and support. We highly recommend them to anyone looking to buy or sell property.
Andrew Steel
If you are looking for a fantastic real estate agent, look no further than Taylor! He guided us through purchasing our first home, and we couldn’t be happier. We felt zero time pressure, and Taylor eliminated the stress from the home-buying experience he answered any questions we had quickly and kept us updated during the whole process. Professional, patient, and knowledgeable—we highly recommend him to anyone!"
Taylor Graham
Thanks Ali for your patience and help in all aspects of the purchase you're a Gem thanks again 🙂
Alison Aitken
This purchase was done sight unseen such is our confidence in Jan Louise and her honesty. Her dedication to the task and excellent communication assisted us in making the decision to secure the property. The no nonsense approach to the negotiation ensured a quick and clean contract was completed and signed with both parties happy with the result. I would have absolutely no problem in recommending her to anybody either vendor or purchaser. Thank you again Jan Louise.
Jan-Louise Chesmar
Chloe was very helpful and responsive through the process of purchasing our first home. She communicated clearly and we appreciated her openness and honesty through the process.
Chloe McNeill
Fantastic and professional job was done by Emma in the sale of our family home. From the first time I spoke with her I knew we had the right agent. She informed us every step of the way and made the process so comfortable. Would not hesitate to use her again and wish her all the best. Thanks again Emma.
Emma Baird
Jess was great in supporting through a first home purchase. thanks so much!!
Jess Shane
