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Our reviews

  5  
485 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, reliable, responsive, friendly, supportive, local expert, clear communication.
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Seller review
Outstanding service and professionalism
9 months ago
Outstanding service and professionalism

Andrew made the process of selling our property extremely easy and stress-free. He was always professional, honest and organised. His support team are also fantastic - Ally was very efficient and organised. Communication was great and we always knew what was happening every week. He really put the work in to get multiple bidders there on the day to achieve competitive bidding and a result above our expectations. His team and Harcourts Grenadier really treat vendors like royalty and we are thrilled with the process and result. We highly recommend Andrew and his team and will happily use them again in the future.

Andrew Steel

Andrew Steel

  5   (95 reviews)
Seller review
Jess is the best agent I have worked with!
9 months ago
Jess is the best agent I have worked with!

We first interacted with Jess when we were looking to buy a section in Governors Bay back in 2021. From that single interaction as buyers, we were so impressed with her professionalism and attitude. I can't recall any other agent leaving that impression on my mind (and I've interacted with quite a few). When we told her our offer price she gave us direct feedback that it was more than what she thought her vendors would get! Her vendors at that point didn't accept our offer but I knew then and there she's an agent who plays with a straight bat and that's not an easy thing to find. So when we had to finally sell our section in Christchurch, I approached Jess directly and long story short - I can’t recommend her enough! From start to finish, she went above and beyond to ensure the process was as smooth and stress-free as possible. She kept us informed in perfect amounts, and would not shy away from telling us to move on from buyers who were low balling or making things too complicated. Her ability to handle tricky, sometimes unexpected, questions from potential buyers —especially given that we were dealing with international buyers was fantastic. Although our final price was somewhat lower than what we expected, we were clear we wanted a sale and had to move on. I don't think we could have sold our section without Jess's hard work and guidance along the way. She's a rockstar and I am so glad we got a chance to work with her. Thank you so much for your dedication and excellent service, Jess! You have set a very high standard in my head for what a real estate agent should be like :)

Jess Shane

Jess Shane

  5   (106 reviews)
Seller review
Top Bloke, Really Easy to Work With
9 months ago
Top Bloke, Really Easy to Work With

We've sold two properties through Andrew and his team in the last year, both went really well, great negotiating skills resulting in quick closures that satisfied all parties. Really easy to work with, good follow-up.

Andrew Steel

Andrew Steel

  5   (95 reviews)
Buyer review
Agent for new house
9 months ago
Agent for new house

Jan-Louise has been upfront and accommodating. She has provided us with timely advice and made it easy to get to the unconditional stage. Working with us to get people through and spending time when we are a remote buyer. I can recommend Jan-Louise.

Jan-Louise Chesmar

Jan-Louise Chesmar

  5   (43 reviews)
Seller review
Very good
9 months ago
Very good

Had a great experience

Jess Shane

Jess Shane

  5   (106 reviews)
Seller review
Very happy with the sale outcome
10 months ago
Very happy with the sale outcome

It's been a pleasure to deal with Alison Aitken with the sale of our house. She has a calm influence and nothing seems to be too much trouble. From the original site inspection, through listings, home viewings and finally the auction, Alison has proved to be a very capable and hardworking estate agent, with great communication. We are very happy to recommend her to other house sellers.

Alison Aitken

Alison Aitken

  5   (158 reviews)
Seller review
Jan-Louise did a great job.
10 months ago
Jan-Louise did a great job.

Jan- Louise gave sound encouraging advice, communicated well and was committed to getting the sale through. Even after she had it under contract she continued to keep in touch, undertake open days and look for back up buyers. Her advice was sound and well based. I ran a Real Estate business for 45 years and was very impressed with her commitment, dedication and professional approach to getting the sale through

Jan-Louise Chesmar

Jan-Louise Chesmar

  5   (43 reviews)
Buyer review
Helpful and Engaging
10 months ago
Helpful and Engaging

Jess was very helpful and communicated well. She worked hard to find a solution to purchase the property when still had to sell mine. Always responded quickly when reached out with questions.

Jess Shane

Jess Shane

  5   (106 reviews)
Seller review
Great Team
10 months ago
Great Team

Great experience working with Alison & Gemma. Professionalism & integrity every step of the way. The power of the Grenadier team opened many doors with great exposure. Would highly recommend.

Alison Aitken

Alison Aitken

  5   (158 reviews)
Seller review
Excellent as always
10 months ago
Excellent as always

This is the 3rd time we have used Andrew Steel, always professional ,and gets the job done. We are very pleased. We highly recommend Andrew if you are wanting to sell your home.

Andrew Steel

Andrew Steel

  5   (95 reviews)
Seller review
Like a fairy tale story
10 months ago
Like a fairy tale story

We had the absolute pleasure of working with Riccardo as our sales agent, and we couldn’t have asked for anyone better. From the very beginning, he was professional, knowledgeable, and incredibly supportive throughout the entire process. What impressed us most was that within less than one month, Riccardo was able to sell our property—something we truly didn’t expect to happen so quickly. His dedication, smart strategies, and tireless efforts made it possible. Riccardo went above and beyond in every way—always available to answer questions, guiding us with honesty and care, and making the whole journey stress-free. He didn’t just treat us like clients; he became like a part of our family, always looking out for our best interests and celebrating each milestone with us. We are deeply grateful for his hard work, professionalism, and genuine kindness. If you’re looking for an agent who delivers results and truly cares, Riccardo is the one. Highly recommended!

Ricardo Felitti

Ricardo Felitti

  5   (28 reviews)
Seller review
Professional, Supportive, and a Joy to Work With!
11 months ago
Professional, Supportive, and a Joy to Work With!

I’m so grateful to have had such a fabulous real estate agent by my side. From day one, she was professional, approachable, and truly understood how important this sale was for me. She guided me through every step of the process with clarity and care, making what could have been a stressful time feel smooth and empowering. Her support helped me set myself free—both emotionally and practically. I felt fully informed and looked after the whole way through. I honestly couldn’t have asked for more. Thank you for helping me close this chapter with confidence and ease.

Jess Shane

Jess Shane

  5   (106 reviews)
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Harcourts City Christchurch (Grenadier Real Estate Ltd)
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