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Our reviews

  5  
922 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: responsive, reliable, dedicated, friendly, supportive, local expert, clear communication.
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Buyer review
Diligent and straight up
over 2 years ago
Diligent and straight up

Lili was helpful, direct and honest about all the property details. If there was something we needed to be aware of she told us in detail without glossing over any less desirable points. In particular she let us know when all the units in the block had sold except for the last one, without being pushy. Keeping us up with the play and knowing we could trust her meant we could proceed with confidence. Thank you for your help Lili, we are very happy with our purchase.

Lili Ma

Lili Ma

  5   (80 reviews)
Seller review
Sale of 68 Ashley Ave, Long Bay
over 2 years ago
Sale of 68 Ashley Ave, Long Bay

I am delighted to provide a glowing testimonial for Bren and Nicole, our exceptional sales agents. From the moment we signed up with them on 6th August, it was evident that we had made the right choice. Remarkably, our property was sold in under three weeks! Throughout this journey, Bren and Nicole displayed unwavering professionalism and outstanding communication skills. They kept us informed at every step, making this process feel seamless. What made our situation unique was that we were not only selling but also buying a property simultaneously. Bren and Nicole went above and beyond to assist us with both endeavors, ensuring that everything aligned perfectly. Even when the purchaser of our property was introduced through another agency, Bren and Nicole's dedication shone through. They orchestrated the entire process, proving that they excel at making things happen. We couldn't be more grateful for Bren and Nicole's expertise, and we highly recommend their services to anyone seeking a top-tier real estate experience. Thank you both for your exceptional work!

Nicole Penny

Nicole Penny

  5   (92 reviews)
Seller review
Professional, honest and hardworking.
over 2 years ago
Professional, honest and hardworking.

Bob was an absolute pleasure to deal with, our sale was anything but ordinary, with many unknown factors. Bob was very knowledgeable regarding the market and area but did not give us unrealistic expectations. His team worked really hard to find us a buyer, was always positive and had great communication the whole way. He let us make all the major decisions regarding price with absolutely no pressure, he let the market do the talking and consulted with us on the best strategy to find a buyer even supplying additional marketing. We really appreciated this approach and felt he was working for us and not just trying to make a sale in a very difficult market. Honest, hardworking, knowledgeable, professional and genuine that's Bob and his team. We could not recommend highly enough.

Bob Voss

Bob Voss

  5   (78 reviews)
Seller review
Outstanding Communication
over 2 years ago
Outstanding Communication

From the moment we signed up with Bren and Nicole on 6th August, it was evident that we had made the right choice. Remarkably our property was sold in under three weeks! Throughout this journey, Bren and Nicole displayed great communication skills. They kept us informed at every step, making this process stress free. What made our situation unique was that we were not only selling but also buying a property simultaneously. Bren and Nicole went above and beyond to assist us with both endeavors, ensuring that everything aligned perfectly. Even when the purchaser of our property was introduced through another agency, Bren and Nicole’s dedication shone through. They orchestrated the entire process, proving that they excel at making things happen. We couldn’t be more grateful to Bren and Nicole and we highly recommend their services. Thank you both for your time and efforts.

Bren Duckworth

Bren Duckworth

  5   (111 reviews)
Buyer review
Amazing to deal with!
over 2 years ago
Amazing to deal with!

Becky was fantastic to deal with in every way. She was always available and responsive to my queries and she worked well with us and the vendor to help us achieve a fair price on the property. One of the best agents I have worked with for sure!

Becky Zhu

Becky Zhu

  5   (71 reviews)
Seller review
You couldn't find a better real estate agent
over 2 years ago
You couldn't find a better real estate agent

Coy was recommended to us from a former real estate agent as someone who would look after us. We couldn't have asked for a better recommendation. He gave us an honest appraisal of our property, and patiently waited until we were ready to list. Once we made the decision, he listed the property and within a week the listing was live. We had two weekends of open homes, along with scheduled viewings every day that the property was on the market. Coy kept in constant contact with us, to update us the number of people viewing the property and their feedback. He reassured us throughout the whole process. It was super exciting at auction when the bidding exceeded our expectations. We were very impressed with the way that Coy looked after us, and made the sale of our house possible.

Coy Zhao

Coy Zhao

  5   (47 reviews)
Seller review
Highly recommended
over 2 years ago
Highly recommended

Lili was absolutely amazing. She was friendly and very professional in every aspect. She went above and beyond, stepping me and my husband through our first time selling a home. We would have been lost without her. She will forever be the person I recommend for anyone looking to sell their home, we were blown away by the personal service and got an amazing price for our first home. Again, Lili just went above and beyond and we couldn’t be more grateful. Thank you!!!!!

Lili Ma

Lili Ma

  5   (80 reviews)
Buyer review
Agent aided multiple buyers with prompt, attentive, and caring service.
over 2 years ago
Agent aided multiple buyers with prompt, attentive, and caring service.

We want to share how amazing our property agent was in helping us buy our new houses. They were super helpful during the price negotiations and always answered our questions quickly. They're really good at paying attention and trying to help whenever they can. What we liked the most was how they listened to what we wanted and always tried to solve any issues that came up. They guided us through the whole process in a way that made it easy to understand, even though it could have been confusing. They were really professional but also really friendly, which made working together really nice. If you're looking for people who know a lot about properties and really care about your needs, we totally recommend them. They made buying our new houses an awesome experience.

Lili Ma

Lili Ma

  5   (80 reviews)
Buyer review
flawless communication skills
over 2 years ago
flawless communication skills

Lili have helped me getting my first home by constantly communicating with me and the vendor when there were hard times during our negotiation and contract signing process. Highly recommended for first hime buyers!

Lili Ma

Lili Ma

  5   (80 reviews)
Seller review
Made Selling Our Home a Breeze
over 2 years ago
Made Selling Our Home a Breeze

My wife and I had the pleasure of working with Lili Ma from Barfoot & Thompson Browns Bay Branch for the sale of our home, and we couldn't be more thrilled with the results. Lili is a true professional who skillfully guided us through every step of the process. From our first meeting, it was clear that Lili deeply understood the local market dynamics. She provided us with a comprehensive market analysis and a strategic plan to list our home at the right price point. her insights proved invaluable as we prepared our home for listing. Throughout the entire process, Lili exhibited exceptional communication skills. She kept us well-informed about showings, feedback from potential buyers, and any updates in the market that might impact the sale. We never felt out of the loop and appreciated her transparency and responsiveness. What truly impressed us was Lili's ability to market our home effectively. Their team showcased the property through professional photography and a captivating description highlighting its unique features. This, coupled with their extensive network and marketing efforts, led to a high interest in the property. Regarding negotiations on the auction day, Lili and the team proved to be skilled advocates. They expertly negotiated on our behalf, ensuring we received a fair price for our home. Their attention to detail and knowledge of the intricacies of the sales process made us feel confident every step of the way. We are thrilled to say that, thanks to Lili's hard work and dedication, our home sold quickly and at a price that exceeded our expectations. The experience was remarkably smooth, and we credit that to Lili's professionalism and expertise.

Lili Ma

Lili Ma

  5   (80 reviews)
Buyer review
Very patient and professional
over 2 years ago
Very patient and professional

I had a really good experience with Lili. As a first-time homebuyer, she was very patient with me and answered all my questions promptly, even at night. She provided a lot of professional advice and genuinely took care of my situation.

Lili Ma

Lili Ma

  5   (80 reviews)
Seller review
Professional, enthusiastic, and responsible
over 2 years ago
Professional, enthusiastic, and responsible

Professional, enthusiastic, and responsible A Perfect Experience Beyond your imagination

Becky Zhu

Becky Zhu

  5   (71 reviews)
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Barfoot & Thompson - Browns Bay
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