We had a great experience working with our agent. They were professional, responsive and easy to communicate with throughout the whole process. They demonstrated excellent knowledge of the local property market and were always happy to answer our questions and explain things clearly.
Alan Chen
Hugo has excellent negotiation skills and is very honest and transparent in his approach. He genuinely values other people’s time and is always respectful, straightforward, and trustworthy in his communication. We really appreciated his honesty and professionalism throughout the process.
Bob Qin
Really happy with the result and a big thank you to Alina for all her help throughout the whole process. From getting the property on the market, dealing with buyer enquiries, negotiating the offer and finally getting the sale through, she was always very responsive and worked hard to keep things moving. It’s definitely not an easy market for brand-new development properties at the moment, so I was especially pleased that Alina was still able to achieve a price I was very happy with. I really appreciate all the effort she put in and would happily work with her again in the future. I’d also definitely recommend Alina to anyone thinking about selling their property.
Alina Yang
Becky provided good , honest , forthright marketing advice. We staged our home ourselves and she provided invaluable advice as to market expectations . Her communication was excellent, keeping us informed of every development as soon as it happened . It was great to have an agent who could relate to a wide range of buyers especially to potential Chinese buyers.
Becky Zhu
I can't recommend my real estate agent highly enough. From start to finish, he was incredibly diligent and responsible, always following through on every detail. Communication was smooth and easy. What really stood out was how much she genuinely cared about me as a client. She took the time to understand my situation and offered practical, effective solutions tailored specifically to my property, rather than giving generic advice. Thanks to her efforts, the whole process felt much less stressful. If you're looking for an agent who is professional, reliable, and truly on your side, she's the one.
Becky Zhu
Lisa really showed her value when things became a little complicated near settlement. There were a few issues that needed to be worked through, and she handled them calmly and efficiently. Her negotiation skills were strong, and she was very good at finding practical solutions instead of letting small problems become bigger ones. We also appreciated how responsive she was and how clearly she kept us informed along the way. Having someone experienced and proactive made a big difference, especially at the final stage of the sale. We’re very happy with how everything was handled and would happily recommend Lisa to other sellers.
Lisa Zheng
We had a great experience working with Yinyin and Helen throughout the entire process of selling our house. The whole process was very smooth and well managed from start to finish. They followed up closely with both the buyers and us as vendors, and always kept us updated with timely feedback and information. Communication was excellent — prompt, clear, and completely hassle-free. We really appreciated their efficiency, professionalism, and the effort they put into following up with potential buyers and keeping everything moving smoothly. Thank you, Yinyin and Helen, we would definitely recommend them to anyone looking to sell their property!
Yin Yin
Working with Bob Qin on the sale of 15 Mahinga Kai Road was an outstanding experience from start to finish. Communication: Bob kept us informed every step of the way. He was always prompt, accessible, and proactive with updates after every viewing and open home, making the entire process completely transparent and stress-free. Market Knowledge: His understanding of the local market and buyer trends is top-tier. Bob provided realistic, data-backed insights and tailored a marketing strategy that attracted serious interest right away. Negotiation Skills: When it came to closing the deal, Bob demonstrated sharp negotiation skills and worked tirelessly to ensure we achieved a fantastic outcome. Professionalism & Teamwork: Throughout the campaign, Bob and his team conducted everything with the highest level of integrity, efficiency, and dedication. I highly recommend Bob Qin to anyone looking for a dedicated, trustworthy, and results-driven real estate professional.
Bob Qin
What a great team. After being with another agency for 3 months and not even one possible buyer we changed to B and T with Yin Yin and Helen. We were at that point very disappointed that we had not had one possible buyer. BUT they did it, great open homes, the property was staged and an awesome promotional video with robots, the property was sold in 5 weeks. During the process they kept us well informed with feedback from open homes. Now we are sold unconditionally and happy as! Thank you so much Yin Yin and Helen from Barfoot and Thomson Browns Bay
Yin Yin
At our first introductory meeting, Bob impressed us with his deep understanding and appreciation of the area we live in (Mairangi Bay) and the positives and negatives about our property. Bob is a straight talker which we appreciated whilst being deeply respectful and insightful. He was so easy to deal with, so approachable and personable. He replied to all our questions immediately and gave great honest feedback. We felt we could really trust Bob to guide us throughout the whole process. When everything got more stressful just before the auction, Bob kept his cool and worked hard to coax back any buyers who got cold feet. Bob has worked in real estate for decades, starting in London so he is genuinely amazing at his job but makes it look easy. Bob has a great sense of humour, even joking when he had to pick up dog poo at our first open home! Bob is now our all time favourite agent and we would highly recommend him to sell your home.
Bob Voss
Winnie is an outstanding real estate agent! She was professional, proactive, and made the entire home selling process smooth and stress-free. Highly recommended to anyone looking to sell their property!
Winnie Han
Sherry is a pleasure to deal with. Always approachable with excellent communication regardless of the time of day or day of the week.
Bob Qin
Barfoot & Thompson - Browns Bay
