Real estate teams in Monaco, Nelson

Selling a property can be stressful at the best of times, but our sale became significantly more complicated than anyone could have anticipated. Throughout the entire process, Brian and Emma were absolutely outstanding. From the outset, they demonstrated an excellent understanding of the local market and provided honest, practical advice that gave us confidence in every decision. Their communication was exceptional and they kept us informed at every stage, responded promptly to questions, and ensured that nothing was left uncertain. Even when there wasn't much news, they kept in touch, which made a real difference. Where they really excelled, however, was when unexpected challenges arose. The sale encountered a number of hurdles. Brian and Emma handled every issue calmly, professionally, and with remarkable patience. They remained focused on finding solutions rather than dwelling on problems, and their persistence played a huge part in keeping the transaction alive. What impressed me most was that they genuinely cared about achieving the best possible outcome for everyone involved. They balanced the interests of both buyer and seller with integrity, maintained constructive relationships throughout, and never lost sight of the end goal. Their experience and professionalism were evident in every interaction. I am sincerely grateful for everything they did to help us reach an unconditional sale despite the many obstacles along the way. I cannot recommend them highly enough. If you're looking for estate agents who are knowledgeable, trustworthy, proactive and genuinely committed to their clients, Brian and Emma are exactly the people you want representing you.

Good advice re price setting for our property

Very professional and trustworthy

"I chose Total Realty because Phil and Liz are lovely - very kind, gentle and supportive. They weren’t pushy like other real estate agents, they are genuine, honest and caring people. They are upfront about prices and costs from the very first meeting which I really appreciated. I had met with other real estate agents who were not up front about the prices. Liz and Phil Cooper were an absolute delight to sell with. They guided me through the process and helped me every step of the way."

"Liz was amazing at the open home, she stayed late and spent time talking me through the process. She was easy to communicate with and was very welcoming. Amazing communication, I enjoyed how excited they were for me to purchase my first home."

"Fantastic, really caring and kept me informed at every stage and got the price I wanted for my house." Met my needs and exceeded expectations