Tenant Review • about 1 month ago

Nikki and her team helped me to redefine my ideas of what quality, professional and yet, somehow compassionate, property management can look like. My situation felt unique; I'd worried endless that my needs couldn't be met, and yet they were - not just on paper, but also, by helping me navigate and educating me through the process along the way, I feel that Nikki truly went the extra mile to connect, to understand and to want to help. This was not what I'd come to expect, especially in a rentals market such as Aotearoa New Zealand is in the grips of right now; there are no shortage of individuals and families like mine in need of a helping hand, and yet so few good people prepared to extend theirs as Nikki did for me and mine. She ticked all the boxes, including one or two that I had felt she may not have ever encountered before - and she did so with such calm, empathetic professionalism that I never thought twice about reaching out no matter how outside-of-the-box my needs felt. I cannot envisage that I will ever encounter service like Nikki's again in this high-demand sector; certainly, I would be hard-pressed to even consider working with anyone else, from any other agency. My heartfelt thanks go to Nikki and her team - they left nothing uncovered and I genuinely struggle to think of anything that I can suggest they might look to improve. 10/10 ⭐⭐⭐⭐⭐
Amber was absolute fire! She got our property rented out in no time, and her knowledge of the market was on point. Communication was seamless - she kept us updated every step of the way. Super knowledgeable and efficient, Amber is the agent to go with if you want a stress-free experience. Highly recommend!
"Highly recommend Amber as a property agent! She was incredibly helpful in finding us a great house to rent. Amber's knowledge of the market, attention to detail, and excellent communication skills made the entire process smooth and stress-free.
I'm very happy for Amber's support on the office renting process, she is a professional consultant and very positive attitude...
Based on most reviews in the last 12 months
Reviews in Waikato
Rented
For Rent
13 Peacock Place Pokeno
Amber was absolute fire! She got our property rented out in no time, and her knowledge of the market was on point. Communication was seamless - she kept us updated every step of the way. Super knowledgeable and efficient, Amber is the agent to go with if you want a stress-free experience. Highly recommend!
1/17 Gibboney Place Pokeno
"Highly recommend Amber as a property agent! She was incredibly helpful in finding us a great house to rent. Amber's knowledge of the market, attention to detail, and excellent communication skills made the entire process smooth and stress-free.
From 4 reviews overall
Reviews in Waikato
Rented
For Rent
6/36 Hogan Street Hamilton East
I think this place is perfect for your first home, my landlord is not only professional and does well at her job as being a landlord but she is also very caring for our safety and provides excellent service, care and communication.

From 102 reviews overall



Reviews in Waikato
Rented
For Rent
627 East Coast Road Kaiaua
Nikki and her team helped me to redefine my ideas of what quality, professional and yet, somehow compassionate, property management can look like. My situation felt unique; I'd worried endless that my needs couldn't be met, and yet they were - not just on paper, but also, by helping me navigate and educating me through the process along the way, I feel that Nikki truly went the extra mile to connect, to understand and to want to help. This was not what I'd come to expect, especially in a rentals market such as Aotearoa New Zealand is in the grips of right now; there are no shortage of individuals and families like mine in need of a helping hand, and yet so few good people prepared to extend theirs as Nikki did for me and mine. She ticked all the boxes, including one or two that I had felt she may not have ever encountered before - and she did so with such calm, empathetic professionalism that I never thought twice about reaching out no matter how outside-of-the-box my needs felt. I cannot envisage that I will ever encounter service like Nikki's again in this high-demand sector; certainly, I would be hard-pressed to even consider working with anyone else, from any other agency. My heartfelt thanks go to Nikki and her team - they left nothing uncovered and I genuinely struggle to think of anything that I can suggest they might look to improve. 10/10 ⭐⭐⭐⭐⭐
Based on properties leased in the last 12 months
Reviews in Waikato
Rented
For Rent
30 Wilshier Drive Otorohanga
Outstanding Property Management Experience I am thrilled to share my positive experience with Jack, who has truly exceeded my expectations in every aspect of his role. From the moment I began working with him, it was clear that their professionalism and dedication to his work sets him apart. Communication and Responsiveness One of the standout qualities of Jack is their exceptional communication skills. He is always quick to respond to any inquiries or concerns, ensuring that I feel informed and supported at all times. Whether it’s a routine question or an urgent issue, his timely responses demonstrate his commitment to tenant satisfaction. Attention to Detail His attention to detail is remarkable. From maintaining the property to ensuring that all tenant needs are met, they manage every aspect with precision. This proactive approach not only keeps the property in excellent condition but also enhances the overall living experience for everyone involved. Problem-Solving Skills When challenges arise, Jack tackles them with impressive problem-solving skills. He is resourceful and take initiative, whether it's coordinating repairs or addressing tenant concerns. His ability to find effective solutions quickly has been invaluable. Professionalism and Integrity Lastly, Jacks professionalism and integrity stands out. He handled all transactions and interactions with transparency and respect, which fosters a trusting relationship with tenants. His commitment to ethical management not only enhances the reputation of the property but also creates a welcoming community. In summary, Jack has proven to be an invaluable asset. His dedication, communication skills, and professionalism make them a standout in the field. I feel fortunate to have such a competent and caring individual managing my property.
24 Gambia Grove Flagstaff
I have recently had the pleasure of working with your team to help find new tenants, and I was impressed with the level of service I received. Your team was professional and efficient with great communication. I would highly recommend their services.
Reviews in Waikato
Rented
For Rent
Reviews collected on RateMyAgent will appear here

From 0 reviews overall



Reviews in Waikato
Rented
For Rent
Reviews collected on RateMyAgent will appear here