Excellent attention to detail ,friendly manner,lovely Would happily use Zani again

I am delighted to recommend Zani Polson as a Real Estate agent at Harcourts, after she recently sold my house in Christchurch, with excellent results. Always considerate and optimistic Zani quickly put my anxieties to rest, clearly explaining the options and processes involved in the complex business of house selling. She took over the stressful tasks of forming a strong marketing plan, negotiating with potential buyers, confidently and efficiently. I was continually impressed at Zani’s problem-solving abilities and organisation as she effectively managed the complex transactions arising out of viewings and inspections - not an easy task in post- quake Christchurch. At no point did I feel overwhelmed by the issues and decisions required - rather I felt listened to and supported by her knowledge, energy and experience dealing with the documents and legal requirements. Thanks to Zani’s hard work and thoroughness, the sale was a resounding success. I can’t thank her enough for a worry free experience and perfect outcome. I absolutely endorse her is the agent of choice to sell your house.

Working with Zani and her team has been an absolute pleasure from start to finish. Her professionalism, communication, and genuine care made the entire process seamless and stress-free. From the first meeting, she demonstrated an impressive knowledge of the market, an eye for detail, and a clear strategy tailored to our goals. What really set Zani apart was her dedication — always proactive, responsive, and willing to go the extra mile to achieve the best possible outcome. We felt fully supported and informed every step of the way. Thanks to Zani’s expertise and commitment, we achieved a fantastic result that exceeded our expectations. I couldn’t recommend her more highly to anyone looking for an agent who combines integrity, skill, and heart in everything she does.

Zani excels at clear communication especially of complex issues. She has proven herself to be thorough and committed to helping “ get the job done”. I would highly recommend her to anyone buying or selling a house.

Our second sale with Zani, professional, personal and another great outcome.

Zani showed great perseverance to get us a sale for our house, navigating many unexpected setbacks with poise and professionalism.

Without Zani and her teams ideas, enthusiasm and work ethic its very unlikely our property would have sold as soon or as well as it did. Thank you for a job well done.

It was our lucky day when Zani took on the sale of our house. From the beginning right through the auction, she worked tirelessly on our behalf. Not only did she stage the house with various items from her own collection and bring through lots of potential buyers, but also at every step in the process she kept us well informed about how things were going. Although she was a very busy lady, she always made us feel as if ours was the most important of the sales she currently had in hand. Zani was a delight to work with, by far the most active, informative, and successful estate agent we have dealt with in the several moves, in the UK and NZ, that we have gone through. I should also mention that her support team - Aarish (her deputy agent) , Kyle (the auctioneer), and the ladies in the Harcourts' office in Holmwood - also did a really excellent job.

What felt like such a stressful and overwhelming process for me, Zani made simple and straightforward. She put my nerves at ease right from the start, and I felt completely confident in her throughout the whole journey. Her communication was clear, timely, and reassuring, and I always knew what was happening at each step. I couldn’t have asked for a better agent to guide me through it all.

Zani helped me to navigate my first solo home purchase recently. Her help made the process less scary, and she advised me every step of the way. She is friendly, well connected and knowledgeable. I wouldn't hesitate to recommend Zani for anyone looking for a home.

My husband and I had not been through a house sale process for a long time and Zani made it super easy by clarifying the process for us. Zani was helpful, informed and responsive and we felt in very safe hands. Going the extra mile, Zani helped us to stage our home and get it sale ready, talking us through every step. The auction was intimidating, and we were pretty nervous, but Zani made sure we just trusted the process. We were very pleased with the result, and I wouldn't hesitate to recommend Zani to anyone looking to sell, or buy, a home. We couldn't have been happier with Zani's service.

Our family has worked with Zani for several years now, buying and selling multiple properties. What we love about Zani is how genuine and personable she is, while still being completely professional. She really goes above and beyond, working around the clock to get things done right. Over time, she's become more than just our agent, but a good friend. I've sent other people to Zani, and they all feel the same way about her. I could not recommend Zani higher.