Everyone needs a Zani when purchasing a house. Having someone so informative, professional and yet so personable is hard to find. With her dedication to the client and her "no pressure" approach, we felt completely taken care of. As first time buyers in NZ, all our questions were answered quickly, fully and she never made us feel like we were asking anything silly. We have loved working with Zani and would 100% recommend her to anyone.

I will highly recommend Zani to anyone selling in the future . Always on task, a wonderful communicator with us, our Lawyer & prospective buyers . The team were also there for us with any questions we posed & put the finishing touches to styling our home before the Open Homes. What a supportive team . Zani you were fantastic.

We recently worked with Zani to sell our home, and we genuinely could not have asked for a better experience. From the beginning, she brought such positive energy and enthusiasm, while still being incredibly professional and knowledgeable throughout the entire process. Nothing ever felt like too much trouble. She was always approachable, helpful, and kept us informed every step of the way. Communication was excellent from Zani and her team. We never had to chase updates, and she made sure we understood everything as new information came through. There were definitely some stressful moments during the sale process. During these situations, Zani was exceptionally kind, empathetic, and supportive. Rather than adding pressure, she calmly guided us through what needed to happen next and gave honest, professional advice that made a difficult process feel manageable. It was obvious she genuinely cared about getting the best outcome possible and was willing to put in the effort to make that happen. We’re incredibly grateful for all of her support and would absolutely recommend Zani to anyone looking for an agent who is hardworking, knowledgeable, compassionate, and just fantastic to deal with.

Zani's knowledge and experience meant that she knew exactly how to market our house. She communicated extremely well and constantly kept us up to date with buyer activity. She is a tireless worker and a delightful person to work with. She made the whole process so pleasant and achieved the best possible result for us. I cannot speak highly enough of her.

I recently used Zani to help sell this property and one other. She was great to work with, friendly, had accurate appraisals and helped us to secure two successful auction sales. I would be happy to use her services again.

Zani and her team are great communicators, highly professional, honest and very friendly. This is the 3rd time we have hired Zani and her team.

Zani was recommended to us by friends whose home she had recently sold. From the start she impressed us with her professionalism and attention to detail, and nothing was too much trouble. She remained consistently positive throughout the entire process, a process made more difficult by outstanding EQC issues that had been left uncompleted by the elderly owner who we were selling it on behalf of. Zany's communication is second to none and we would like to thank her and all the team for the amazing job they have done, resulting in a sale we are very happy with.

From our very first meeting, Zani stood out. Her friendly, down-to-earth style was backed with clear expertise and a solid understanding of the current market. Zani immediately identified who the property would appeal to most and crafted a marketing plan that hit the mark, backed by research and evidence from similar recent sales. Following her advice, we opted for an auction rather than a deadline sale, as other agents suggested—and it was the right call. Zani also gave valuable guidance on preparing the house, highlighting what we needed to do—and what we didn’t—plus a list of trusted contractors to help with staging. Her marketing strategy was equally thoughtful, focusing on maximum exposure to the right buyers. As someone in marketing, I cast a very critical eye over her plan —but didn’t change a thing. From signing the contract to the successful auction six weeks later, Zani kept us informed every step of the way. She followed up on every enquiry, summarised open home feedback, and made sure we understood where buyers were seeing value. Whenever we had questions, she and her amazing support team responded promptly, and the team was very sensitive to the fact that this was a deceased estate. Open homes were very well-attended, and on auction day, there were two serious buyers in the room. Zani’s excellent timing and negotiation skills pushed the final price to the top of her initial realistic range, proving she knows exactly what she’s doing and genuinely has her clients’ best interests at heart. If you want an EXCEPTIONAL real estate agent who delivers on promises, communicates clearly, and works tirelessly to get a great result, you can’t go past Zani Polson.

Zani was incredibly kind and understanding. Her ability to encourage my teen and pre teen to help prepare our home for open homes was second to none. I thoroughly recommend Zani as an agent.

Zani was fabulous to deal with, returned calls promptly and was thoroughly professional and knowledgeable during the process. Her market knowledge was excellent. We really appreciated the homework she did on every property we were serious about. We felt really supported during the auction process. Also post auction and prior to settlement Zani has been very helpful and a great sounding board for our plans. We would have no hesitation in working with Zani again and would definitely recommend her to others.

Responses were within a few hours of a message. Honest responses. Very patient at auction. Always smiling and happy to answer any questions. Very professional. Warm person.

Zani had excellent communication systems and attended to these very promptly. At one point she stepped up when dealing with the purchasers team and provided clear firm direction for us. This was accurate and very helpful. She took us through current market stats and openly discussed reasonable expectations. Highly recommended.