xiaoyan Lai

xiaoyan Lai

  •   5   (3 reviews)

xiaoyan's sales performance at a glance

See how xiaoyan has performed in the last 12 months on RateMyAgent*

3
Reviews
78
Median days on market
4
Properties for sale
9
Sold properties
$630k
Average sale price
$5.7m
Total sales value

*Includes all properties sold (last 12 months) where the agent was a part of the transaction and published on ratemyagent.co.nz. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

About xiaoyan

A Unique Approach – Design + Marketing = Better Sales Since 2000, Xiaoyan (Cheyenne) has called Dunedin home and understands that buying or selling a property is one of life’s biggest milestones. She combines her passion for people, property and problem-solving with a strong background in marketing and design to make the process clear, supportive and rewarding. With a marketing degree, over 20 years in professional design and fluency in Mandarin, Cantonese and English, Xiaoyan offers a unique edge. She knows how to present homes at their best, tailoring customised marketing plans that connect with the right buyers. Practical and results-driven, Xiaoyan provides low-stress ways to add value without unnecessary cost, helping maximise appeal and market potential. Clients describe Xiaoyan as trustworthy, approachable and easy to work with. A strong communicator who loves negotiating and problem-solving, working hard to generate strong interest and secure the best possible outcome. What sets Xiaoyan apart is an authentic, people-first approach, believing real estate isn’t just about transactions; it’s about guiding clients through an important life decision with honesty, care and confidence. If you’re looking for a down-to-earth agent who listens, communicates clearly and combines design expertise with marketing know-how, Xiaoyan is here to help you achieve your best result.

Languages spoken

English, Mandarin, Cantonese

Social profiles

xiaoyan's reviews

  5  
xiaoyan has 3 reviewsacross 2 different locations, showing 3.
Review xiaoyan
Buyer review
Amazing communicator and super flexible
29 days ago
Amazing communicator and super flexible

Xiaoyan was so incredible in helping us buy our first home, we are super busy (as is she) but she would always reply to my late-night messages and there were lots of them! She is very caring and goes out of her way to find all the answers. We have had a relatively bumpy experience with our first home journey, but Xiaoyan made it much smoother! We would 100% work with her again, but I believe we have now found our forever home!

Seller review
Great Communicator with Heart
4 months ago
Great Communicator with Heart

We had a wonderful experience working with Xiaoyan. She is truly warm-hearted, sincere, and compassionate, and made us feel supported throughout the entire process. Her positive attitude and genuine care stood out from the very beginning. Xiaoyan was always delighted to help and approached every challenge with enthusiasm and professionalism. No matter what came up, she was quick to find solutions and made everything feel smooth and manageable. What impressed us most was her willingness to go the extra mile. She consistently put in extra effort to ensure everything was taken care of, and it really made a difference. We’re so grateful for her dedication and would highly recommend her to anyone looking for a reliable and caring real estate agent.

Buyer review
Excellent communicator.
5 months ago
Excellent communicator.

Xiaoyan understood my concerns, addressed my questions with complete answers, and did exactly what she committed to doing, in order to make this an easy process of buying a property. I will absolutely recommend her as an agent.

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xiaoyan's properties

xiaoyan has 4 properties for sale and sold 9 properties in the last 12 months, showing 4, sorted by most recent activity

SoldNov 2, 2026
Price not available
16 Maple Grove
Mosgiel Otago
2
1
2
Unit
For Sale
Tender
110 Hargest Cres
Saint Clair Otago
2
1
4
House
For Sale
Deadline Sale
77 Glen Rd
The Glen Otago
3
1
House
Under Offer
Enquiries over $740,000
26 Botting Place
Waverley Otago
3
1
3
House
Show all 13 properties

xiaoyan's sold properties

xiaoyan has sold 9 properties in the past 12 months, showing 4.

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Property imageAddressBedroomsBathroomsCarparksProperty TypeClosing PriceDate Sold
16 Maple Grove, Mosgiel, Otago
16 Maple Grove
Mosgiel Otago
2
1
2
UnitUndisclosed PriceNov 2, 2026
23 Fifield St, Roslyn, Otago
23 Fifield St
Roslyn Otago
5
3
2
HouseUndisclosed PriceSep 15, 2026
3 Cranley Street, Musselburgh, Otago
3 Cranley Street
Musselburgh Otago
3
1
4
HouseUndisclosed PriceSep 7, 2026
9 Chisholm Place, Tainui, Otago
9 Chisholm Place
Tainui Otago
3
2
2
HouseUndisclosed PriceMay 28, 2026

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