With my wife and i having previous experience working with Real Estate Agents we kind of knew what to expect in terms of service, professionalism and knowledge. This was simply blown out of the water. Tracy's in depth local knowledge is second to none, she had shown us what had been sold previously and what the likely price for our home would be. Encouraging us to market our home through Open Homes as well as online forms. Tracy had always kept in contact with us throughout the entire process without a fault, whether it be via email, phone, txt or face to face. She was always contactable throughout the entire process, from start to finish. Everything had been moving along slowly but that was to be expected, then we had a "bite". This lead to an offer, the excitement began. Throughout this next phase Tracy showed us why we went with her and Remax. The contact between vendor and the purchaser via lawyers had become somewhat stressful, not for Tracy. Her professionalism shone through and she continually reassured us that all will be fine. Simply put, if it wasn't for her the settlement and subsequent sale of our home would not have happened, through unforeseen circumstances. Tracy tirelessly fought for us above and beyond through this final process right up to the bitter sweet end. It was the most stressful time of our lives, as they say in selling a home, but with Tracy in our corner we knew all will be fine. Then finally that phone call, that call from the lawyer to say "congratulations" wow what a huge relief. Tears of joy as we loaded up to move to our new home. We can not thank Tracy enough for everything that she had done for us to ensure that the settlement went through, the professionalism, the service and the knowledge second to none. Beyond all our expectations. And to top it all off we had been planning on moving out of town but Tracy found us our new home that we could not say no too only 220 meters from our old home. Thank you Tracy.
