Sue and Owen showed geniune concern for our well-being and understanding of the selling process. They took the time to support us, as ageing customers, and explained things in a way we could understand. We felt heard and knew what was happening every step of the way. We could not be happier with the way things have gone. Highly recommend Sue and Owen for their knowledge, care and professionalism.
Sue and Owen communicated well at all times, answering all our questions and suggesting options we hadn't considered. We were very happy with the professionalism shown but also thier ability to convey warmth and trust in thier abilities.
Sue & Owen were exceptional & all that I would have expected from a truly professional Real Estate Agent and I would not hesitate to recommend them to anyone who is intending listing their property.
Sue and Owen make a great team and were awesome to deal with. They walked us through each stage of the process with clear explanations from start to finish. They were always available to answer questions and meet with us at a time that suited us even if this was in the evenings. Sue and Owen both have great knowledge of the area and were very professional in their approach. We were continually updated with how the open homes went and any enquires made about the property. When we had a sale through another agent in the office, Sue and Owen continued to help and explain the process which we really appreciated. I would use Sue and Owen to sell any future homes of ours.
We had a great experience selling our home with Sue and Owen. From the beginning, they were incredibly friendly, approachable, and easy to work with. They took the time to really understand our situation and explained the process clearly, which made everything feel much less stressful. Their knowledge of the market and attention to detail gave us a lot of confidence throughout the sale. Sue and Owen were always available to answer questions and kept us well informed every step of the way. Their professionalism, communication, and genuine care made the whole experience smooth and positive. We would happily recommend Sue and Owen to anyone looking to sell their home.
We were extremely impressed with Sue and Owen throughout the entire sales process. Their communication style was clear, proactive and reassuring from start to finish. We always felt well informed and confident in the decisions being made as they kept us updated at every stage and were readily available to answer questions. Sue and Owen developed a strong, well-executed marketing campaign that generated excellent interest in the property, evidenced by 17 groups attending the first open home. Their strategy clearly resonated with the market and positioned the property effectively. Their market knowledge was a real strength. Having lived in the area themselves, they brought valuable local insight and a deep understanding of buyer behaviour, pricing expectations, and neighbourhood appeal. This gave us confidence that the property was being represented authentically and strategically. When it came to negotiations, they demonstrated skill, composure, and excellent tactical judgement. They managed buyer engagement professionally and secured a favourable sales outcome that we were pleased with. Overall, Sue and Owen delivered a highly professional service and achieved a great result. We would confidently recommend them to anyone looking to sell in Wattle Downs
In a slow market and being a novice vendor I relied heavily on the advice from both Sue Matete and Owen Roberts on how to market & present property They were both available anytime I had questions and went above and beyond what was expected. I would thoroughly recommend them both as Agents for your property.
I thoroughly enjoyed working with Sue and Owen. They were professional, had a great knowledge of the area and I found the whole process to be seamless. They were there for the whole journey with me. This included pre-sale advice, they were there to answer questions on the day of the auction and are still giving outstanding after sale care. They have gone above and beyond to get a good result so that I can start the next chapter of my life. I can't thank them enough.
Sue and Owen are both friendly, prompt and great communicators. My experience with them has been super easy and stress free. Whenever there’s an open home, I always get a descriptive feedback from potential buyers. I would highly recommend this duo!
Excellent communication with Sue and Owen. Both very knowledgeable about the area and extremely helpful. Went above and beyond. Highly recommended.
Both Sue and Owen, were friendly and very professional, from the start to the end of the sale. They put us at ease and were very honest with the market. This gave us confidence that they would go the extra mile for us and the buyers. Their market knowledge was exceptional together with their communication. We would highly recommend them to any seller.
When I decided to sell my property I thought it would be a simple exercise. It is not and only by using the knowledge and experience of Sue Matete and Owen Roberts was success achieved. Everyone said it was a difficult time to sell but despite some setbacks the intrepid twosome won though and I can start my new life by telling you to give them a call when your ready to move.
