Sue's profile

Sue's reviews

  5  
Sue has 144 reviewsacross 10 different locations, showing 12.
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Sue's qualities as told by our client reviews: reliable, honest, responsive, friendly, supportive, clear communication, local expert.
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Seller review
Calm, caring expert professionalism does exist!
over 1 year ago
Calm, caring expert professionalism does exist!

Sue's calm and caring personality coupled with a high standard of professionalism made this experience easier for us. Sue took a lot of time to get to know us properly. She is patient and explains the process in a calm and clear way. She goes the extra mile with supporting in very practical ways and makes you feel she is walking beside you through this process.

Seller review
Knowledgeable, professional and friendly
almost 2 years ago
Knowledgeable, professional and friendly

Sue and Owen have been fantastic in helping us sell our loved family home. Always helpful and willing to go the extra mile both for us as sellers and for the buyers. Thank you so much for all your help!

Seller review
Absolute professionals with a genuine desire to deliver top quality service
almost 2 years ago
Absolute professionals with a genuine desire to deliver top quality service

It was real pleasure to have Sue and Owen list for us in what became a seamless process thanks to their professionalism. Throughout the entire process we felt completely supported and knew they were working with our best interests at the forefront. They certainly delivered and exceeded all expectation. Sue and Owen have a well deserved reputation.

Seller review
Best in Wattle Downs!
almost 2 years ago
Best in Wattle Downs!

We're so glad we went with Sue and Owen. They were professional and knowledgeable every step of the way. Super responsive and best of all got a us a great price! We would recommend them to anyone.

Seller review
Spot on advice, delivered above expectations!
almost 2 years ago
Spot on advice, delivered above expectations!

Great communicator. Quick, clam and responsive. Kept me up to date and informed throughout and made the whole experience seamless with minimal stress. Delivered above expectations. Highly recommend.

Buyer review
Above and Beyond
almost 2 years ago
Above and Beyond

We recently took possession of our new home and we are happy with the service received from Sue and Owen. They made the entire process smooth, promptly solving any issues. Sue and Owen were always approachable and made us feel valued. Thank you Sue and Owen.

Seller review
Exceptional!!!
almost 2 years ago
Exceptional!!!

Sue & Owen are the most knowledgeable, genuine and helpful agents we have ever encountered. We were selling our property from overseas and we were nervous on how we would manage the whole process. Sue and Owen explained everything clearly, understood our expectations and helped us throughout the process. They helped prepare our home for the sale advising us of all the key things buyers are looking for. They organised quotes and access for all the trades and ensured the house was ready for open home as quick as possible. They helped us through the auction process and getting a deal finalised. Post sale they ensured the house was ready for handover taking time to even vacuum our house. I cannot thank them enough for making our life so easy throughout the sale process. I highly recommend both Sue & Owen and now know with first-hand experience why they are the top sales team in Wattle Down / Manukau.

Seller review
very very nice agents!
almost 2 years ago
very very nice agents!

they are my agents. They can communicate with me easily,so patient, and have a clear approach to problem-solving.

Seller review
Professionalism and experience!
almost 2 years ago
Professionalism and experience!

Sue and Owen were knowledgeable and professional throughout the whole process of selling Mum’s house. They were thoughtful and considerate, and genuinely worked for the best result for Mum. Communication was excellent. They are a wonderful team and I wouldn’t hesitate to recommend them to anyone who wants honest, down-to-earth and professional real estate services!

Seller review
Experience, Knowledgeable, Professional, Friendly
about 2 years ago
Experience, Knowledgeable, Professional, Friendly

We bought our first home through Sue and Owen, and four years later we chose to employ their services again as we'd been really happy with how friendly, supportive and helpful they were. They didn't disappoint, with this caring but professional manner displayed all throughout the selling of our home and on our buying journey again. They went out of their way to give knowledgable and honest advice, while taking time to get to know us and what our aspirations were. They were always very responsive and attentive, and made the whole process as stress free as possible. I'd highly recommend choosing Sue and Owen as your property agents.

Seller review
Exceptional Service from Sue Matete and Owen Roberts
about 2 years ago
Exceptional Service from Sue Matete and Owen Roberts

Sue and Owen were an absolute pleasure to work with! They provided valuable suggestions, answered all our questions, and made us feel completely supported throughout the entire process of selling our house. Nothing was ever too much trouble, and they were always available whenever we needed them. With the perfect blend of professionalism and friendliness, I wholeheartedly recommend them to anyone looking to sell their property.

Seller review
Exceptional Service - Highly Recommend
about 2 years ago
Exceptional Service - Highly Recommend

It's been a great journey working with Sue & Owen. I bought my investment property a few years ago from Sue, and this was my first time going through the selling process. I had no idea what to do or what should be done as a vendor. When I contacted Sue at the end of last year, she and Owen guided me through the whole process. Selling a property is never easy, especially in a challenging market. However, from the property's renovation to staging, their recommendations made the entire process much simpler for me. They always kept me updated and informed, helping me resolve any issues and answering all my questions. Their expertise, patience, and experience made the entire selling process much easier and less stressful.

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