Sue's profile

Sue's reviews

  5  
Sue has 144 reviewsacross 10 different locations, showing 12.
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Sue's qualities as told by our client reviews: reliable, honest, responsive, friendly, supportive, clear communication, local expert.
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Seller review
Exceptional service, highly recommend!
6 days ago
Exceptional service, highly recommend!

A massive thank you to Sue and Owen for helping us sell our property, choosing them was the best decision we made. This was our first time selling and they were both professional, incredibly knowledgeable and a pleasure to work with. We had some personal and unexpected issues thrown our way but their genuinely caring and approachable nature put us at ease throughout the entire process. We couldn't be happier with the great result!!

Seller review
Amazing team 👏👏👏
7 days ago
Amazing team 👏👏👏

Sue and Owen were professional, honest, and supportive throughout the entire process. They kept us informed every step of the way, communicated clearly, and worked hard to get our property sold. Selling a house can be stressful, but they made the process much smoother with their experience, patience, and dedication. We really appreciated their guidance and the effort they put into achieving a successful sale. Thank you, Sue and Owen, for all your hard work. We truly appreciate everything you’ve done and would happily recommend you to anyone looking to buy or sell a home.

Seller review
Great, most helpful.
13 days ago
Great, most helpful.

Sue and Owen were professional and considerate from our first meeting. They helped us show the home to bring out the best points, offering advice when asked. They were kind and considerate through the entire process, ensuring that life was disrupted as little as possible, taking into account all our requests and preferences. I highly recommend them.

Seller review
Outstanding Result – Highly Recommend Sue and Owen!
29 days ago
Outstanding Result – Highly Recommend Sue and Owen!

Working with Sue and Owen to sell our home in Wattle Downs was an outstanding experience from start to finish. From our very first meeting, they stood out for their deep local market knowledge and thorough professionalism. They guided us through every step of the selling journey, making what can often be a stressful process feel straightforward and manageable. Their communication was consistently prompt, transparent, and reassuring—we were never left wondering what was happening with open homes, buyer feedback, or the campaign progress. Sue and Owen genuinely care about their clients, pairing hard work and strategic advice with exceptional customer service. We couldn't be happier with the result and would recommend them without hesitation to anyone looking to buy or sell in Wattle Downs.

Seller review
Sue and Owen were great. They guided me through the steps for house sale in NZ. Brilliant result.
30 days ago
Sue and Owen were great. They guided me through the steps for house sale in NZ. Brilliant result.

Sue and Owen worked together as an excellent team. They explored my need for selling my father’s house for him reasonably quickly, explained the process, gave options and strengths and weaknesses of each and created a great selling strategy to meet my needs, maximise value for the sale and met timescales and exceeded expectations brilliantly. Their advice on marketing strategy was excellent and they followed through with a very effective two and a half week campaign which generated a lot of positive interest and, eventually, a competitive auction which met or exceeded expectations. They accurately read the market conditions for the specific type of house, the location and how the house would best sell and allowed me to make good decisions. We set up simple communications mechanism via a WhatsApp group which allowed us to keep everyone informed of discussions and decisions. This really helped the process. It was all accomplished so swiftly that my father and I were delighted with the outcome. The swift campaign significantly reduced the stress of my father’s next move and puts us firmly in control of his future. Thanks so much to Sue and Owen for their help and guidance. The exercise was much less stressful than it might have been. And the result was excellent.

Seller review
Helpful and Transparent
about 1 month ago
Helpful and Transparent

Sue and Owen were helpful and transparent from the beginning. They gave us a full rundown of the process and what their commission was going to be and were open to our own suggestions. They maintained communication throughout the process from the open homes to securing a purchaser and what the next steps were going to be. They were both professional and friendly to deal with. I highly recommend them as they both have a wealth of knowledge and expertise.

Seller review
    Exceptional Service from Start to Finish
3 months ago
Exceptional Service from Start to Finish

Sue and Owen were an absolute pleasure to work with from start to finish. Selling a home can be a stressful process, but they made it feel seamless with their professionalism, knowledge, and genuine care. Their communication was outstanding, keeping us informed every step of the way, and their expertise gave us complete confidence throughout the entire process. They were always approachable, honest, and happy to answer any questions we had. We couldn’t have asked for better agents to sell our home. We highly recommend Sue and Owen to anyone looking for experienced, trustworthy real estate professionals who truly go above and beyond.

Seller review
Sue and Owen An absolute pleasure to have met very knowledgeable professional hard working Wonderful
4 months ago
Sue and Owen An absolute pleasure to have met very knowledgeable professional hard working Wonderful

Sue and Owen are very reliable and helpful in every way marketing skills reliability with review's and advice keeping us informed with potential buyers, who and who not to deal with, very helpful guidance, what is needed to be done with house preparation and guidance with staging the house,filling out forms,knowledge with legal advice and auction advice and guidance. I truly think you would go along way to find two very hard working professional real estate people, Every part of my experience selling the house was explained and laid out to make this alot easier for me to understand and accept what was necessary to make things alot more comfortable. Sue and Owen thank you both very kindly Absolutely Marvelous

Seller review
Fantastic
4 months ago
Fantastic

Sue and Owen were fantastic to work with throughout the sale of my parents' house. They were professional, knowledgeable, and their knowledge and expertise were evident throughout the entire process. What really stood out was how they handled any problems or issues as they arose. They were proactive, responsive, and worked hard to ensure everything stayed on track. They were also compassionate and understanding of the circumstances surrounding the sale, which meant a great deal to our family. Sue and Owen made what could have been a stressful process much easier, and we are very grateful for their support and expertise. I would highly recommend them to anyone looking to sell their property.

Seller review
our fourth time working with Sue Matate and Owen Roberts
4 months ago
our fourth time working with Sue Matate and Owen Roberts

We have just sold 13 Waituarua Drive, marking our fourth time working with Sue Matate and Owen Roberts, and once again, they delivered a fantastic result. Right from the start, they actioned everything quickly to get us on the market without delay. Their communication throughout the campaign was flawless; we received detailed weekly feedback and they were always incredibly responsive to any questions we had. What we appreciate most about Sue and Owen is their attention to detail. They took the time to truly get to know the unique features of our house and looked after the property impeccably during viewings. Their selling advice was spot-on, backed by an excellent, up-to-date knowledge of the local market. If you want agents who are professional, knowledgeable, and genuinely care, we cannot recommend Sue and Owen highly enough! Their local market knowledge and selling advice are top-notch. Thank you both!

Seller review
Experienced Agents who were perfect for our unique property.
5 months ago
Experienced Agents who were perfect for our unique property.

Sue and Owen showed how experienced, professional and knowledgeable they are as Real Estate Agents when it came to selling our unique property which we had owned for 29 years. They have great relationships with many professional people to answer any difficult questions that arise. Our property was listed and sold within a few weeks. We new from the moment we wanted to sell that Sue and Owen were the perfect team to help us achieve a successful sale. Their negotiation skills achieved what we wanted. Selling our first home after so long was made easy thanks to Sue and Owen being there every step of the way to provide advise no matter the time of day or night, their communication was so helpful and reassuring. Adam and Tracey

Seller review
A very smooth transaction
5 months ago
A very smooth transaction

Good market knowledge and negotiation skills . Sue has sold 3 houses for us and has gone the extra mile helping us with trade people

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