Sue Matete and Owen Roberts complement each other well and are a very strong and experienced team. From the outset they made everything very clear and easy for us to understand and their insights and advice were really helpful. They are down-to-earth and easy to work with and this comes through in their communications, whether in-person, phone calls, texts or emails. Their market knowledge was extensive and thorough, and this included potential buyers, and they used this to always work to get the best outcome for us as sellers.

I cannot recommend Sue and Owen from Barfoot and Thompson, Manurewa, highly enough. Selling my family home in Weymouth, Auckland, while living across the Tasman in Sydney could have been an incredibly stressful experience, however Sue and Owen made the entire process seamless and worry-free. From day one, their communication and knowledge was outstanding. Despite the distance, I was kept informed at every single step of the marketing and sale process. They truly went above and beyond when we faced a challenging situation nearing settlement. They both stepped in with incredible professionalism, problem-solving, and calm reassurance to ensure everything settled smoothly and on time. If you are looking for dedicated, trustworthy, and hardworking real estate agents in South Auckland don’t hesitate to contact them. Thank you so much, Sue and Owen.

From the initial property appraisal, through to the expert advice and guidance provided on the various marketing options, and ultimately the final sale, Sue & Owens support was very much appreciated. They listened to us and were very patient, particularly as we are older citizens, taking the time to explain the process clearly and answer our questions. They are a great team and did a fabulous job of presenting our home in a positive light, with professional photographs, drone footage and well-written supporting text. They also kept us regularly informed of progress throughout the sale process, which ultimately resulted in a very pleasing outcome. I would highly recommend Sue and Owen to any prospective sellers.

Sue and Owen were amazing from the first interaction I had with them. They did a wonderful 3 week campaign. Property was sold on Deadline sale date. Sue kept in touch on a regular basis with me as I didn't live in the area. Highly recommend.

Very helpful and talked through any questions I had, was available to discuss options with no pressure, reassuring and understanding about what we wanted.

A massive thank you to Sue and Owen for helping us sell our property, choosing them was the best decision we made. This was our first time selling and they were both professional, incredibly knowledgeable and a pleasure to work with. We had some personal and unexpected issues thrown our way but their genuinely caring and approachable nature put us at ease throughout the entire process. We couldn't be happier with the great result!!

Sue and Owen were professional, honest, and supportive throughout the entire process. They kept us informed every step of the way, communicated clearly, and worked hard to get our property sold. Selling a house can be stressful, but they made the process much smoother with their experience, patience, and dedication. We really appreciated their guidance and the effort they put into achieving a successful sale. Thank you, Sue and Owen, for all your hard work. We truly appreciate everything you’ve done and would happily recommend you to anyone looking to buy or sell a home.

Sue and Owen were professional and considerate from our first meeting. They helped us show the home to bring out the best points, offering advice when asked. They were kind and considerate through the entire process, ensuring that life was disrupted as little as possible, taking into account all our requests and preferences. I highly recommend them.

Working with Sue and Owen to sell our home in Wattle Downs was an outstanding experience from start to finish. From our very first meeting, they stood out for their deep local market knowledge and thorough professionalism. They guided us through every step of the selling journey, making what can often be a stressful process feel straightforward and manageable. Their communication was consistently prompt, transparent, and reassuring—we were never left wondering what was happening with open homes, buyer feedback, or the campaign progress. Sue and Owen genuinely care about their clients, pairing hard work and strategic advice with exceptional customer service. We couldn't be happier with the result and would recommend them without hesitation to anyone looking to buy or sell in Wattle Downs.

Sue and Owen worked together as an excellent team. They explored my need for selling my father’s house for him reasonably quickly, explained the process, gave options and strengths and weaknesses of each and created a great selling strategy to meet my needs, maximise value for the sale and met timescales and exceeded expectations brilliantly. Their advice on marketing strategy was excellent and they followed through with a very effective two and a half week campaign which generated a lot of positive interest and, eventually, a competitive auction which met or exceeded expectations. They accurately read the market conditions for the specific type of house, the location and how the house would best sell and allowed me to make good decisions. We set up simple communications mechanism via a WhatsApp group which allowed us to keep everyone informed of discussions and decisions. This really helped the process. It was all accomplished so swiftly that my father and I were delighted with the outcome. The swift campaign significantly reduced the stress of my father’s next move and puts us firmly in control of his future. Thanks so much to Sue and Owen for their help and guidance. The exercise was much less stressful than it might have been. And the result was excellent.

Sue and Owen were helpful and transparent from the beginning. They gave us a full rundown of the process and what their commission was going to be and were open to our own suggestions. They maintained communication throughout the process from the open homes to securing a purchaser and what the next steps were going to be. They were both professional and friendly to deal with. I highly recommend them as they both have a wealth of knowledge and expertise.

Sue and Owen were an absolute pleasure to work with from start to finish. Selling a home can be a stressful process, but they made it feel seamless with their professionalism, knowledge, and genuine care. Their communication was outstanding, keeping us informed every step of the way, and their expertise gave us complete confidence throughout the entire process. They were always approachable, honest, and happy to answer any questions we had. We couldn’t have asked for better agents to sell our home. We highly recommend Sue and Owen to anyone looking for experienced, trustworthy real estate professionals who truly go above and beyond.