The agents were friendly enough and maintained communication throughout the process, which I appreciated. They are pleasant people and in general I didn’t have issues with my interactions with them. However, there were a few frustrations that left me feeling underwhelmed. When trying to sign me as a vendor, they were more than happy to come to my place after hours and work around my schedule. But once I’d signed on, that flexibility seemed to go away. I was asked to do things like signing auction documents in person at their office, which felt like a clear shift in priority. The listing description for the house read like it was generated by ChatGPT — generic and impersonal. It didn’t really capture the unique features of the property, so I rewrote it myself. There was also a lot of vague talk and hedging when it came to market insight. I was told things like, “houses like this could often get 10–20 viewings on a weekend,” but also “no guarantees.” It felt like they wanted to sound confident without committing to anything meaningful. I felt pressured into choosing auction as the sales method, even though it didn’t suit the current market. The agency was running a big auction day, with 20 properties listed — presumably after giving the same pitch to all those vendors. Less than half sold. The auctioneer came across as pushy, trying to get me to drop my reserve just to sell it to the sole bidder. Ultimately, it didn’t sell at auction — it sold later through negotiation, which I’d suggested would be the better option from the beginning. I’m not saying the agents didn’t contribute to the sale in some way, but it’s hard to justify over $27,000 in commission and marketing fees. You could probably handle it yourself, offer the property at a lower price to attract buyers, and still come out ahead financially. Also, when the sold sign was put on my house, I was randomly asked to shoot a video promoting the service - I felt uncomfortable but did it anyway.
Shelza's reviews
We had such a fun experience with Shelza, her service was beyond our expectations. The process of purchasing a new home is very complicated but with Shelza our experience went smoothly. Her knowledge about the market and the way she explains it was easy to comprehend as a first home buyer. She works non stop to meet our needs from Monday - Sunday and every update was very thorough. She has never let us down from our first encounter until we purchased our new home. So, If you are looking to buy your first home and dont know where to start, I would highly recommend Shelza and her team. Thank you so much Shelza for you service and for making our experience very memorable
It was an amazing opportunity and experience to work alongside with her. She understands what we want and never rush on things. We will always remember her for her great help and we earn a friend during this journey.
A huge thank you to Shelza Sharma for her unwavering dedication in helping us find our ideal home! She was with us in every step of the way, attending countless open homes and offering her expert guidance and support. Shelza’s patience and perseverance never wavered, and she didn’t stop until we found our dream home. Her efforts truly made all the difference. Highly recommend her for anyone who is looking for a knowledgeable professional Real Estate Agent.
Shelza was an absolute professional throughout the entire home-buying process. Her expertise, attention to detail, and dedication made everything smooth and stress-free. She was always responsive, knowledgeable, and went above and beyond to ensure I found the right house . I highly recommend her to anyone looking for a reliable and skilled real estate agent!
It was a pleasure to deal with Shelza. She has up to date knowledge of the market and is very experienced in the business/money side of selling/buying properties. Everything was explained clearly and she always had time to answer questions and concerns. Updates were regular and clear. We would definitely recommend Shelza to our family and friends
We had an excellent experience working with Shelza as our real estate agent. From the start, she was a fantastic communicator, always keeping us informed and making sure we understood every step of the process. Shelza was patient and supportive, guiding us through. Her expertise and dedication made the process of selling our house smooth and we felt we could leave it in her hands. Highly recommend her services to anyone looking for a knowledgeable and reliable agent!
Always professional in her dealings and and to the point and concise with organising the process
Shelza is exceptional in her profession. She provided invaluable assistance throughout my negotiation process. Her exceptional work ethic and proactive approach ensured that I was constantly informed about the progress of my case. As a first homebuyer, I had numerous questions regarding the property, Shelza patiently guided me through the process, addressing all my concerns and providing expert advice. Her dedication and expertise made a significant difference in my experience.
Shelza has been great to work with. Such a strong work ethic. Reliable with clear and consistent communication. Fabulous at shifting and pivoting when needed. She has been an absolute pleasure to have as an agent. Highly recommend Shelza and her team.
Very grateful to have met Shelza who helped our young family in finding our first home. Patient, excellent communication and went above and beyond to get us into a house we loved.
