Shelza was absolutely amazing throughout the entire process of selling our property. Since the property was located in New Zealand and I reside in Australia, communication could have easily been difficult due to the time difference, especially during daylight savings. However, Shelza always made herself available to keep me updated on the progress of the sale, even when it meant taking calls very late at night. Her dedication and commitment never went unnoticed. From start to finish, Shelza consistently went above and beyond to help in any way she could. The property belonged to my mother, who was preparing to move to Australia for retirement, and both Shelza and Craig provided support well outside the scope of a normal sales agreement. They assisted with staging the home, helping sell a vehicle, and many other tasks that purely benefited my mother without any personal gain to themselves. Their kindness, professionalism, and genuine care made a stressful process so much easier for our family. The market was extremely competitive, but Shelza and her team worked tirelessly to achieve the best possible result for the property. Their communication, effort, and expertise were exceptional throughout. I highly recommend Shelza and her team to anyone looking for an agent who is hardworking, approachable, and truly committed to making the selling process as smooth and successful as possible while ensuring you receive the value your property deserves

Very transparent. She didn’t act or decide on anything without our knowledge and approval. Giving up is not an option because she finds other ways to win in the run Likewise, she makes sure that she prioritizes the welfare and understand where her client is coming from She works hard based on timeline

very helpful in our unique situation where we had some speed bumps waiting for some documents to clear, always having clear communication to what was happening either by phone calls and email and also through what's app video calls. we found Shelza to be very professional and was there to reassure us every step on the Journey .We were very happy with the outcome of the sale of the house.

I recently bought my house through them. I really like their service, they are so supportive, well communication…Thank you team for your support.

Easy to work with and she understood my needs. You were always available when needed.

Shelza was prompt, diligent and great to work with from start to finish.

Shelza and Craig were absolutely wonderful to work with!! As we were already overseas, they kept us informed all the way of plans and developments in regard to the sale of our property, going above and beyond with any requests. Nothing was ever a problem for them. They checked in on our property regularly and gave access to any services required without any hesitation. They were always happy to help with any recommendations of services that we were unsure of. We cannot speak highly enough of the service Shelza and Craig provided and would recommend this team to anyone looking to sell their property.

We had a really good exclusive with Shelza. She was open and honest about the market and proactively kept us informed and up to date about what was happening with the house.

Shelza was the administration part of the team who sold my bach at Orere Point in a very short time. Shelza was efficient and effective in her dealings with me.

Shelza was an awesome and helpful agent, she really went above and beyond to ensure we got everything sorted for the house. Her knowledge and experience made the process a lot less stressful.

We have had a great experience with Shelza she has a caring heart for us and our story she listened to us with empathy and understanding I felt we connected straight away like we had known each other for years. Her knowledge about the market her experience, her honesty just gave us peace that we didn’t have to worry and started Trusting her through this journey this was very important to us we felt we were in great hands and we were going to be ok. Shelza’s professionalism with vigilant documentation explaining things in a very simple and clear way so we understand made us feel important Her awareness of her reputation and also Harcourts was of a high standard. Her communication was the BEST she would always ring us following up, clarifying Stuff we need to be awear of she made us feel we can ring her anytime to ask her a question, so easy to talk to a great listener and always available . We never ever questioned Shelza's integrity when Shelza says she will do something or plan she will do it with excellence!. When we saw Shelza at our open homes or she popped in to get us to sign documents she always looked engaged never looked tired or stressed she always made us feel we were No. 1 and this needed to be done I remember I was stressing out over buying a house when we first had our meeting with Shelza and she was explaining about selling our house what their job was before we signed anything she said they will also help us find a house too I said “really!!! She said of course we not going to leave you homeless!!! Just a big burden lifted off my shoulders after she said that. I can honestly testify that the reason why we sold our house so fast and we are under contract with a new house now is because of Shelza!! She has gone above and beyond our expectations and is now part of our family. We love you Shelza and appreciate you!!

We dealt with many real estate agents in our pursuit of buying a new home and selling ours. Most of the agents were as nice as pie when you asked about a property they were selling. None were interested in helping us find another one. Craig and Shelza were different. They really put in the legwork to look for other properties in our price range. They know the market really well and were very professional in their approach. They were the natural choice when it came to selling our house. Their communication is excellent and extremely prompt. They were in touch regularly to let us know about any interest and tailor the marketing campaign. They reported faithfully every week about how it all was progressing. We were never left waiting to hear back from them.